Holiday Inn Virginia Beach - Norfolk

Category: Hotel in Virginia Beach, Virginia

Address: 5655 Greenwich Rd, Virginia Beach, VA 23462, USA

Phone: +17574994400

Reviews

Todd Harris

Jul 24, 2022

How does this place have 4 stars? These rooms are our of date, carpets are dirty, old for alarms, nasty windows and so much more. There should be no way that rooms cost over $100, or $50. We don't want to take our shoes off to walk on the carpet and our comforter had a stain on it. With all of this being said, the people at the front desk were quite pleasant and very helpful.

Angelica Staggers

Jun 23, 2022

This hotel was great at accommodating towels and cleaning room when asked although it took longer than expected I guess it was because of covid. The floors were dirty and smelled. My room had roaches and mosquitoes in it. Other family members rooms had mosquitos also. The food in restaurant was okay. The bar however over charged a family member. I would be careful and bring own sheets and towels and mosquitoes spray if thinking about staying here. The great thing was it's in a great location and not far from the beach and local stores in the area.

Sheila Shanks

Mar 14, 2022

The staff is very friendly! Our first night went by without a hitch. However, on our second night the heater in our room stopped working. It got down to 27 degrees outside and our room was colder than the hallway. We called front desk and it took an hour and a half for someone to come up, which is fine we understand that it was night and they may be short staffed. The guy who came in just made sure the AC unit was plugged in and proceeded to tell us that there was no room available tonight. We slept with our toddlers between us to make sure they were warm since night shift couldn’t/wouldn’t do anything. In the morning, I called front desk again since I couldn’t stand the cold anymore and we were to the point where we were just going to leave, however, the maintenance guy named Cameron was God sent! He made sure we were settled in a room ( an upgrade from our previous ) with working heat! He even gave us complementary dinners at the restaurant downstairs. Overall, I recommend staying at this hotel. Their beds are comfy, clean rooms, and an amazing staff. Cameron went above and beyond to help my family get warm during our trip and we truly appreciate him!

Lameika Baker

Dec 20, 2021

The external and internal (restaurants and lobby areas) were very up to date and clean! Well decorated. The room was okay, a little outdated for my liking but clean. We had a good amount of space but I would've like a partition to separate the bedroom from the living area. The doors were very hard to close and made a lot of noise when trying to close them. Overall, it was good especially the breakfast!! It was 5 star, a full restaurant, tables nicely decorated and super spacious!! The chicken wings from the dinner restaurant was delicious!!

Thanks! Your review is awaiting moderation.

Questions & Answers

Is there parking available?

Kevin Jordan | Mar 20, 2019
Shaun Simpson | Mar 21, 2019

Yes there's truly parking and even if the hotel is somehow filled up you will still have free and available parking right next door.

Read More

Do you offer free breakfast?

Darva Givans | Mar 20, 2018
Aaron Jones | Mar 21, 2018

The breakfast is not free, the buffet is $12 and menu items range from $6 to $11

Read More

Is there a indoor pool?

Kayleigh Showers | Mar 19, 2020
Dan Hoff | Mar 20, 2020

No. Just an outdoor pool.

Read More

How far from Spirit of Nolfork cruise ship

Naomi Smith | Mar 20, 2019
Raven Wright | Mar 21, 2019

Its about 15 to 20 minutes away maybe

Can you order pizza and have it delivered to hotel

Linda Schoch | Mar 20, 2019
Jennifer Miele | Mar 21, 2019

Yes!

Read More

Can I get a phone number to the front desk ? Thank you.

Jimmy Johnson | Mar 20, 2018
Jason Baxter | Mar 21, 2018

Sorry, I don't have one.

Does this hotel allow pets... i.e., I have caged birds that we travel with from time to time. Thanking you in advance.

John Harason | Mar 20, 2018
Toni Steele | Mar 21, 2018

No, just service animals

Read More

What is the breakfast fee

Mary Hernandez | Mar 20, 2018
XGN DeshaunJ | Mar 21, 2018

It differentiates from $4.50 to maybe $10. It's a 20% gratuity fee

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places