Country Inn & Suites by Radisson, Richmond West at I-64, VA

John Dunkentell

This hotel is terrible and if I could give them less than a 1 star I would. The first room I was placed had an ant problem, so me and my kids were moved into a room and the AC wasn’t working. The over night reception did the best he could to accommodate but we checked out early do to it being extremely hot In the room with no working AC and they billed me for the entire stay.I will not never stay at this hotel ever again. The over night receptionist was great and tried to work with what was available but the rooms are terrible and the female receptionist working that evening was terrible at her job.

Monika

Positive: The room was very nice. Comfortable King size bed. I would definitely stay there again. Negative: The coffee pot was missing, as was one of the tv remotes. As we were only staying 1 day we didn't worry about having it replaced.

Vickie Woods

I could not believe it was that clean in all the areas I was in including the room. Then to add a full morning breakfast was topping the whole the stay.And yes the staff behavior was respectful. I've never paid a price like that before but was glad I did and check out was not until 12 noon. After that, stay about a week later stayed at another company hotel because it was cheaper and was disappointed that I couldn't be back here.. Don't know to pay mortgage price for a room but did enjoy my time.

Terri Frenia

Room was clean and bed comfortable, the heater/air-conconditioner made a lot of noise and didn't regulate well. The keys kept shorting out and when I went to get it fixed the second time I had to wait 45 minutes for someone to be at the desk. No hot water it was only Luke warm. Pool is not operational right now which is why I was willing to pay a higher price. I didn't eat the breakfast so can't comment on that