Address: 3207 N Arthur Ashe Blvd Building A, Richmond, VA 23230, USA
Phone: +18043599441
Prakriti Maharjan
Worst experience ever. I do not recommend staying herr. Very bad customer service. I stayed here for for one night. I had two rooms and. Checked out on July 7 morning and I get a call back saying I haven’t paid for the rooms and I had 3 rooms. I had to go back all the way and Fix the chargers. The front desk person said “you got only charged for one room” they charged me for the second. And days after I check my statements and they have charged me 3 times. I called them so I could talk to manager. They wouldn’t give me his office time or anything. no apologies nothing. Like they are frauding or something.
Oliver
Positive: Only good thing about the stay, was when we left! Negative: Everything! Hotel is also a current homeless shelter location! Hygien standards and cleanliness of the hotel, public areas and room, were a disgrace! The worst hotl I have had the mis-pleasure of staying at! Had a 2-night stay reserved, stayed for only 1
Christopher
Positive: A place to sleep. Negative: Very dirty. It is a homeless shelter. They do not serve breakfast. When we pay for it it should be provided. Holes in the comforters. Damaged hotel room walls and the toilet seat was barely attached.
Pete Ferreira
Horrible place to stay. I arrived late for check-in and was told the room I reserved was given to someone else. They gave me a "similar" room. First thing I noticed in the room was the burned and ash stained "clean" bedsheets (pic) then the burn stains around the bathroom sink (pic) then the unknown substance on the wall (pic). After bringing all of this to the attention of the front desk night "manager", no attempt was made to replace the sheets or even change my room. I was told, "You won't be responsible for paying for any of that damage." I booked 2 different stays for a road trip and I never even returned to stay at this disgusting place for the way back. On top of everything else, I was given no refund and had to pay for 2 nights, only one of which I stayed. Horrible management. Horrible conditions. Horrible that corporate allows this place to run this way. Do not stay here. Pictures don't lie or exaggerate.
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We checked in at noon and they didn't have any problems with that. I think as ling as there is a room available and has been cleaned they'll let you check in.
I think taxes and fees brought our $90 room to $106
Depends on which one we got the 2 bedroom with kitchen and separate living room it has a master bedroom with full bath then a second separate bedroom with 2 full beds and full bathroom then a separate living room and kitchen it was really convenient especially with kids it was like an apartment set up lol we paid 156.00 altogether on a Tuesday I believe
Yes they have a free breakfast with a buffet style like eggs and biscuits and waffles etc...
They do, however, be aware that they require a $100 deposit in addition to the nightly rate. As long as you don't break anything or smoke in a non-smoking room, they give it back at checkout.
As I recall, their website said they had them for an additional charge. But call to confirm
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