New Manchester Flats

Category: Apartment complex in Richmond, Virginia

Address: 715 E 4th St suite 24, Richmond, VA 23224, USA

Phone: +18042051235

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

JazVaughn

May 7, 2022

My boyfriend took off work for a couple hours after making an appointment to see the apartments. Upon his arrival he was told that the apartments cant be viewed because they had no vacant spots. Instead of calling and letting him know before arriving they waited for him to arrive to tell him theres nothing to see and he can be shown everything he has already looked at online. A complete waste of time, completely unprofessional, like literally made my boyfriend waste his money for nothing. Do not bother coming here because clearly the leasing office has no customer service skills.

Lee Lee

Mar 8, 2022

Not only does the Receptionist refuse to do their job, but they have the audacity to hang up the line before you’ve the opportunity to leave a voicemail. Also, the site & automated phone service is pointless; you can’t “schedule a viewing” (as it claims). We’ve been in a panorama for 2yrs… there’s no excuse to not have accessibility to such requirements. EDIT: After reading the *plethora* of recent reviews on poor communication & scamming ppl for app fees, I will NOT be considering this residency!!! They clearly don’t value our business :)

Melissa Lee

Feb 17, 2022

I applied. Paid my application fee. Was told on the website to contact the leasing office. For two weeks I have called--left several messages. I have sent several emails to know the status. I have not heard from a single person at the leasing office. My application fee was taken out of my account and since then there has been crickets. I am extremely disappointed.

Calandra Davis

Feb 11, 2022

I can agree with the last two reviews I actually had to go to the leasing office because no one would return my calls. the email address that you are providing for Ashley is no longer valid I am literally trying to email her right now for my $100 refund for application fee she said I would get. So I need a valid email address please and thank you!

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Questions & Answers

What dates will office be closed for Christmas ?

Ann Pace | Jan 18, 2021
New Manchester Flats (Owner) | Jan 19, 2021

Hi, Ann! Thanks for asking. The office will be Closed December 24th through 28th, and December 31st, 2020 and January 1st, 2021.

Why won’t Jennifer Beck return my email so I can know what is going on? What day did they send a refund of the deposit $300. Also what address did they send it to?

Coretta Caldwell | Mar 20, 2019
Devon Dryer | Mar 21, 2019

Call the office directly or go to the leasing office in person.

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Are the walls as paper thin as being reported? Is the noise of dogs that over bearing?

Robert McFadden | Mar 20, 2019
Dawn L. Yılmaz | Mar 21, 2019

This totally depends on which hallway/building/apt you are in. If you are next to a large dog you will hear it, along with TVs, and loud conversation too. The walls are thin and noise echos due to height of celing. Most dogs here are cuties though. If noise is an issue the trains and rain (super loud tin roof not relaxing) will drive you nuts. Train horn all night long with honking up to a minute long. Also there is more of a drunken party and domestic fighting ongoing noise issue. There is an officer here but he has never responded to any of my noise complaints or texts.

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Does this place do credit checks

leman coleman | May 28, 2021
Sandra Caiby | May 29, 2021

Yes

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