Crystal Lakes Apartments

Category: Apartment complex in Richmond, Virginia

Address: 3501 Meadowdale Blvd, Richmond, VA 23234, USA

Phone: +18047430855

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–4PM

Reviews

bulba moemerm

Jul 8, 2022

I’ve had trouble with my AC since April, it is now July. The inside temperature won’t go below 73 during the day. I’ve had maintenance tell me I can’t expect it to be “but so cool” inside my home because of how hot it is outside. They will provide temporary solutions for the leaking but it picks back up days later. For the past few months it’s been leaking through my vents atleast twice a week. It’s to the point the water damage is spreading through my walls and ceiling when it was originally only leaking through the vent. I wake up to my floor and furniture soaking wet. I ignored the poor uneven paint that’s chipping everywhere, the bugs/pest(they’ll come and spray so you’ll just have dead bugs everywhere), the windows that don’t close/latch fully(window sills fill with water when it rains, cold air won’t stay in, and bugs enter this way), the front door that’s not sealed properly at the bottom(every time it rains my floor by the front door soaking wet and when they cut grass there’s dirt and dust flying into my home), and so on. If you do sign a lease PLEASE be sure to do your walk through list, keep a copy, and take pictures(the only peace of mind I have while waiting my lease out . Rent is 1,100 for a 2bed 1.5 bath and I swear they better not increase it because they do exterior cosmetic changes(new signs, front door trash service, white fences, flowers, and cutting trees) I work hard for my money and I pay on-time every month. The only good thing I can say is the staff is polite. Maintenance has always been respectful and understanding. The office staff as well. But nothing ever gets done.

Ale Davila

Jul 2, 2022

don't move here!! parking is terrible we live in a three bedroom apartment and they only gave us 2 stickers for parking.. our car got towed 5 times already .. for no reason can you imagine that?? with this world already getting expensive we have been living and supporting crystal lakes for a minute now but this is just sad if you guys are going to that THEN THEY SHOULD HAVE GUEST PARKING

Catia Romero

Jul 2, 2022

The apartments are orrible and they are not comfortable. I'm from Georgia. And I came to visit my family and it doesn't have visitor parking and the next day I was there. I couldn't find my car anymore. They took it. I had to go for it. And pay $500. Nothing else is good to take out money but not to put visitor parking. Terrible services and ugly apartments. I don't recommend them

Fernn

Jun 30, 2022

Parking is ridiculous here. Only 2 parking stickers for a 3 bedroom apartment??! My car was towed and I missed work and had to PAY 180 TO GET IT BACK. I ask for the manager and the manager is never there… do better especially when we supposedly got “new maintenance.

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Questions & Answers

Are these places really bad as people say they are?

knoblock70 | Mar 20, 2019
Darius Cooke | Mar 21, 2019

Yes, it’s true. i have been living here for 4 months and it has been a nightmare. I will be breaking my lease. The unit next to me is molded and I can smell it in my unit. This has been brought to the their attention multiple times. They have the huge cockroaches and maintenance is horrible. The office staff doesn’t communicate with you properly to resolve issues. My a/c has leaked in the living room twice. The second time it took them over a week to fix. My ceiling looks like it’s coming down from the leak and there are now water bubbles going down the side of the wall. The whole complex needs to be burned to the ground and start over

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Have these apartments changed management or improved recently?

Amy Riccadonna | Mar 19, 2020
Ya boi Kabuto | Mar 20, 2020

They seem to change manage almost every 9 months. And they have improved, but im using the term improved very loosely.

Is there a washer dryer hook up

Thomas Johnson | Mar 20, 2019
Kimberly Wood-Allen | Mar 21, 2019

Yes

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