Address: 6839 Carnation St, Richmond, VA 23225, USA
Phone: +18044946264
Sunday: Closed
Monday: 9AM–6PM
Tuesday: 9AM–6PM
Wednesday: 9AM–6PM
Thursday: 9AM–6PM
Friday: 9AM–6PM
Saturday: Closed
Anh Luc
I just moved here since this March 2022, but got a lot of problem: - In their description, they included Washer and dryer in Unit, but when I moved here, they'd not even have any Washer and Dryer and the hookup was not installed, too. They didn't notify it to me at the date I moved in and told me they will come a week later. And I've still waiting for their coming until now (for exactly 2 months), even they'd done for the hookup last week. Whenever I asked them, they just keep promising and don't know what date they come. When I complained about that, they gave me some credit for compensation of last 2 months. - I've lived here for 2 months and experienced 3 times of electricity out (1 for whole community, and 2 for my apartment only); also some power outlets just can use 1 out of 2. - My 2 stars is for customer service and maintaining team. They're really nice and supportive; but for the Washer and Dryer they keep give promise but never done. So disappointed!
no name needed
After the literal take over of PEGASUS RESIDENTIAL, they fired most all colored staff, have been going into peoples residence WITHOUT letting the resident know, their staff are rude ( an understatement ) and it seems like they have no idea on how to run an apartment complex and the change of management has been only under 2 weeks. Stop messing with peoples' lives and homes whether temporary or not.
Tawana Roberts
I have been living here for about a month, and it has been a great experience. I love my spacious apartment, my neighbors are very nice. The office staff is great, and maintenance has been great with fixing things efficiently.
Fredrick Brown
Living at Sterling Beaufort Apartments has been a great experience. The staff here is so friendly and helpful. My neighbors are the best. I feel completely safe here and it helps that police patrol the area at night. Moving here was a great choice!!! I would recommend Sterling Beaufort Apartments to anyone looking for a great and safe place to live.
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Yes. Monthly pest control.
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