Address: 412 Royal Pkwy, Nashville, TN 37214, USA
Phone: +16158840088
Joe Jolley
The hotel phones do not work which is not a big problem these days but... The hotel was actually out of soap. I was told to use shampoo as a type of body gel which I did as it was the only option available. The photos of the fitness center show one that is fully equipped but in actuality, the fitness center only has a limited number of dumbbells and two treadmills. There is no option for food credits to Hilton Honors members and no free breakfast. I charged breakfast to a credit card and was overcharged, with a dinner from the previous day being charged to my card. I did not have dinner there.
Rosie G
Very friendly, professional and accommodating front desk and wait staff. Room was nicely furnished and modern. My room did not have a tub, which is a consideration if you are traveling with young children. The fitness center was outfitted with Peloton equipment, dumbbells, one bike+ and two Peloton Treads. Breakfast is not complimentary but there was a pretty good selection.
Korie Wishart
We stayed here and left our car for airport travel. The people who run this place are fabulous! Helpful, funny, and friendly (all of them.) We spent the night after our flight back here again. Of course, someone (our kid) left a light on in the car before we left, and the car was deader than a doornail. The management was eager to help, gave us a jump and advice about the car for later. Can't beat this kind of hospitality. I will stay here again!!
Matt Jameson
Hotel is very nice. Most all of the staff was great to deal with as well. They were having some labor shortage issues while I stayed there. Had to close up the bar and restaurant early. Overall though it wasn't bad
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They gave me really good customer service during my stay. Speak to management regarding the billing error.
Nashville International Airport DIRECTIONS Southwest on Terminal Dr. Slight left on Terminal Dr. Slight left at Airport Service Road. Take the ramp to I-40W. Keep right at fork to continue toward I-40W. Merge onto I-40W. Take exit onto TN-155W. Take exit 7 for Elm St. Hotel on right Distance from Hotel:2 mi. Drive Time:5 min.
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