Taylor Commons

Oscar Garcia

It’s about to be week into summer and the pool is still not open to the residents. The days are getting longer and hotter, and it’s safe to say that everyone needs a pool to relax in. I’ve called numerous times to ask about when the pool will open, I even walked up to the leasing office during working hours and “nobody was there”. Walking back to my apartment, passing by a window, I saw a silhouette just standing in the office. At this point, every time something/a question comes up in connection with Taylor Commons, they’re no help.

Amanda Navarro

Not only does my floor plan have everything we need but they have something for everyone in our family (gym, dog park, playground and pool!) A big thank you to Rebecca for all your help and answering all my questions! You don’t come across good customer service too much these days but they definitely have it here!

Rekesha Williams

Lived there for about 4 years. When i first moved in , the office staff was great , communication was amazing and everything was taken care of. I decided to move out of my loft to a regular 1 bedroom after having my baby and everything from there was a disaster. The office management had changed to different people that did not know how to communicate , the manager at the time had attitudes and didn’t take any responsibility for their mistakes. I filled out my new lease and when it was time for me to switch apartments, the manager had no idea what I was talking about ( I had everything packed up and ready to go ) she said that my apartment wasn’t ready and they had no idea that I was suppose to get my new keys. Asked me to give them a couple of days to get apartment ready. I got my keys on a Sunday ( which they are closed ) and the apartment was a mess. Roaches everywhere, blue walls , holes in doors , cabinet doors missing , like NOTHING was replaced. I had to wait until the next day to talk to office. Basically was told it was my fault for not giving them enough time to get apartment ready. I had to stay in a hotel for the first few days because painters had to come out and paint and i had a newborn at the time , the office took cabinets out of other apartments to put in mines ( which was a different color ) they had someone spray ( didn’t help ) and maintenance took pictures of everything else that was damaged that they wouldn’t fix ( holes in walls , carpet and still had blue paint on walls in some places. I was in and out of the office constantly for issues with the apartment and billing issues. Zelvyn was helpful during the time but the management was horrible. I moved out and was charged for some of the damages. The pictures disappeared or was never turned in so now i have to figure out how to pay. Oh and the apartments in certain parts are noisy. Kids will throw stuff at your windows , gun shots and it’s a few creeps in the apartments that don’t know how to take no for an answer and are vulgar towards some women.

Mekia Wilson

Have not moved in yet and I have already noticed signs of disregard for tenants and accountability. Went in the office 05/16/2019 about 5:00 and the door was LOCKED. As I walked away the manager came to the door and unlocked/ opened it. I informed her that I would like to take a look at my unit before signing my lease 05/24/2019. She voiced understanding and advised me to contact the leasing agent. The manager expressed that the leasing agent would schedule an appointment with me when he was available. Please be mindful that she was talking at me and not to me. Our conversation lasted maybe 3 minutes. I called the leasing agent and he assured me that he would take a look at my unit and call me back to scheduled an appointment for me to view my unit. He told me that the apartment was in good shape and only needed some spot painting and a thorough cleaning. Ultimately he decided my unit should be ready to view 05/21/2019. I told him that I would come over right after work around 4:30 or 4:45 pm. He said,” Perfect”...... Showed up at 4:40 pm 05/21/2019 and was completely disappointed. I told the leasing agent who I was and stated my reason for being there. He looked at me and said,” that unit is not ready “. I instantly expressed my displeasure in their lack of professionalism, complete disregard for my time and rudeness. The leasing agent confirmed with the manager that the unit wasn’t ready. She then went on to rudely say it’s not ready today, her move in date is not until the 24 so you can give her a call maybe tomorrow..... The leasing agent then defensively stated,” Technically we don’t have to have the unit ready until the 24 and we have no control over vendors.” - Your vendors didn’t schedule this appointment with me; you did. - You obviously never followed up with your vendors even though you had this appointment scheduled. - A simple phone call to let me know not to drive to your office would have made all of the difference. Then the young man had the nerve to ask me, “So what are you going to do?” To which I responded, “ I don’t know.” I started this process at the end of April and this is the unit that was assigned to me at that time. I really don’t understand how this is happening. This is so unsettling and definitely not how I would choose to start out a year lease. I have paid application fees, prorated rent, “administrative fees” and movers...