Spectrum

Category: Cable company

Address: 2565 Enterprise Rd, Orange City, FL 32763, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Cliff Kellogg

Sep 23, 2022

Great experience associate was extremely helpful got me service, a new phone ano out in 20 minutes

David Walker

Sep 16, 2022

Spectrum does not try to help a custom. They think they have you locked in and can charge what ever they want. Watch out Sat. Internet is coming.

Tyler Garibay

Sep 2, 2022

Horrible service. Couldn't help me make an appt in person at the store. Couldn't help me become an authorized user on the account. Couldn't accept my returned equipment and instead I had to take it to UPS for them. Horrible customer service. If someone is handicapped don't expect any extra help with anything.

Mary O'Neal

Aug 27, 2022

Friendly staff and short wait.

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Questions & Answers

Can I pay bill at orange city florida office

Amanda L Obannon | Oct 3, 2019
J O | Oct 3, 2019

Yes and you can do it at their kiosk inside the store

Hello, what are the hours of service from Monday to Friday? Can I pay by card?

Chuchito Delgado | Oct 3, 2018
Isabel JRP | Oct 3, 2018

Sundays are quiet Mon to Fri from 9 to 7 Sat 9 to 1 Call them to verify.

Can I exchange my box

Marie Palmer | Oct 2, 2021
Chuck T | Oct 2, 2021

Yes

I am changing to spectrum mobile received the new SIM card. Will I lose all my contacts?

Barbara Fiebelkorn | Oct 2, 2021
James Belland | Oct 2, 2021

Whatever you do don't ask them

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Need a new remote, can I get on here

CATHERINE L | Oct 2, 2021
Russell Simson | Oct 2, 2021

No, not here

How do I get service for TV audio outage? I suspect cause from some problem owing to a thunderstorm with strikes of lightning close by with brief power outage. TV rebooted but without sound.

Tom Cunningham | Oct 2, 2020
Nunure Beeswax | Oct 2, 2020

Best just to call for service. Hope your electronics are OK.

can i upgrade my spectrum mobile device here?

Ranfi R | Oct 2, 2020
Richard Hains | Oct 2, 2020

Yes

I ordered an iPhone 8 with new Spectrum service - once received, can I bring the new iPhone and my old iPhone to the store to have help activating it and transferring data?

Suzanne Graham | Oct 2, 2020
Peachie Storr | Oct 2, 2020

You should just call them or just go there & give it a try?

Why have I been on hold for over 30 minutes waiting for customer service? The worst service of any company I have had. THey raised my bill to $107.06 for BASIC TV AND SLOWEST INTERNET. What a scam. Ready to try another internet provider. 36 minutes

Supercharged | Oct 2, 2020
Peachie Storr | Oct 2, 2021

Exactly why I left. Promised one pricing but kept increasing it. The service in my area is terrible especially when it rains.

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What time do you close today

Esther Danclair | Oct 3, 2019
John M | Oct 3, 2019

Please call or ask Google the hours of business.

Where is my FOX NEWS on my ROKU app? Your cust service rep today said you had a GLITCH, but it would be fixed SOON!When is SOON???

Jeannie Logan | Oct 3, 2019
Lamb Slayer | Oct 3, 2019

You need to ask ROKU. SPECTRUM has nothing to do with the programming for ROKU. Each service provider has its own contract agreement with networks that are are renewed every few years. This is one of the reasons subscriptions go up to pay the fees under the new contract But you need to contact ROKU about the any missing programs

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What are the hrs for this office?

Oscar Figuereo | Oct 3, 2019
Michael Jones | Oct 3, 2019

9-5 or 6 I think

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Is spectrum open sundays

Debbie Benitez | Oct 3, 2019
Matthew Brimfield | Oct 3, 2019

This office is open on Sundays from 12 to 5 since relocating.

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what do you need to get new remote

Richard Watkins | Oct 3, 2019
Leon Pike (Lennie) | Oct 3, 2019

Take your old remote to their office in Deland and they will swap it out

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Why does my TV say channels say unavailable but yet still play do I have to reboot the motom

Rebekah .-. | Oct 3, 2019
Juan Peguero | Oct 3, 2019

Yes I think you have to reboot the modem. But if that doesn't work call spectrum please

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What's up with the poor bandwidth tonight?

Mary Lou Reape | Oct 3, 2019
John M | Oct 3, 2019

I have poor service everyday

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my cable box does not work. Cannot get anyone on the phone to help me. What do I do next., I have been with this company for over 30 years. Maybe it is time for a change.

Dorothy Carter | Oct 3, 2018
James Rathburn | Oct 3, 2018

I know Spectrum took quite a hit this weekend From The Storms it may be very frustrating but keep trying I personally cancelled everything and use Netflix and an external antenna on my house

How much is basic cable package and internet?

Yolanda Rodriguez | Oct 3, 2018
Darren Neese | Oct 3, 2018

You need to go to their web site for up to date info on pricing, but know this: you're going to get a very good price for 6 months, then it will go up.

Do spectrum have a drop box for payments

Sheila Shoemo | Oct 3, 2018
Larry Chambless | Oct 3, 2018

Yes in deland fl

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Is bill adjusted due to interruption in electric and or cable service from hurricane Irma?

Michael Chester | Oct 3, 2017
Michael Chester | Oct 3, 2018

They did!! Hahaha

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