UPS Customer Center

Category: Shipping and mailing service in Philadelphia, Pennsylvania

Address: 1 Hog Island Rd, Philadelphia, PA 19153, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 6–9PM

Tuesday: 6–9PM

Wednesday: 6–9PM

Thursday: 6–9PM

Friday: 6–9PM

Saturday: Closed

Reviews

Thierry Thomas

Jul 29, 2022

Work here

A Sullivan

Jul 15, 2022

It was agreeable

Brandon (Braines420)

Jun 23, 2022

They can bring packages upstairs and leave it by my door every time, except of course when its a 40lb package that I actually need brought up bc I have a really bad back. Thank you for that. I guess I'll put the thing together next week when im finally feeling better.

brandon wilson

Jun 23, 2022

Hands down worst location of the worst shipping company. "Logistics" being in their name is a joke. The only reason this one stays open is bc it's an airport hub and they literally NEED it. This must be a NIGHTMARE for the higher ups who have to manage the entire location. Imagine the lowest dregs in society, that's essentially the entire work line here. Good if maybe you've lived in Philly your entire life and already used to these types of people. So incredibly disorganized, Its hard for me to fathom how they can deliver anything on time that comes through here. And no one there cares, you're the only one who cares about doing a decent/correct job, while everyone around you lazes and does bare minimum.

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Questions & Answers

awful. Needed an important package delivered friday the delivery guy couldn't find it on his truck so he left without delivery and marked the package as "attempted delivery." Now its on Hog Island and I can't get it until 5pm monday Needed it friday

Zyaira X | Oct 2, 2018
Agnes Royster | Oct 2, 2018

Call customer services get a live representative on the phone give time an location and they should be able to pinpoint the driver.

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Was told by the hr department I'll get a call in a week

Jamal Williams | Oct 2, 2019
User in PA #1 | Oct 2, 2019

Call them back

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Why so unorganized?

TajeAna McJunckins | Oct 2, 2019
Randee Cuffie-Eggleston | Oct 2, 2019

Good question

Can I pick a package up for someone else

Carol Peletsky | Oct 2, 2018
Agnes Royster | Oct 2, 2018

With proper id and your consent

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What can I do if a security guard keeps on messing with me for no reason

Marla Schenck | Oct 2, 2019
User in PA #1 | Oct 2, 2019

Go to the management

Is UPS hiring

Andre Strickland | Oct 2, 2019
Berikisu Quardey | Oct 2, 2019

Always

does hog island location handle a shipment including alcohol? Also, is there full service boxes and packing service available?

Linda Hutchins | Oct 2, 2019
User in PA #1 | Oct 2, 2019

I ship out of there all the time I do believe you can send alcohol but you can always call & ask first but as far as I know they're not full service I have never seen them pack anything and everytime I am there everyone already has everything packed before they go to the counter

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Hi I missed my first day of training due to me not being able to find my id and not being able to get into the wharehouse. Now I don’t know when to come back . Do I come back the next day ( I found my ID) or come back next week. I can’t reach them

Wadeja | Oct 2, 2019
Prince Saiki | Oct 2, 2019

You need to go the next day and explain to the HR. Am sure they will understand and schedule you for 2nd interview

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Are they open at 5:00 pm today at the Hog Island center for shipping packages ? Because today is a holiday, it's Memorial Day, does anyone know if they are opening at 5:00 tonight for shipping packages ?

Allison Dykes | Oct 2, 2018
Agnes Royster | Oct 2, 2018

You gotta call I think it's open with limitation

i have information about ups chief president william r johnson and chairperson of johnson dry cleaner st douglas arizona,send heroin,cocaine,fentanyl from ups philadelphia international airport,to east midland airport uk cargo come via ups vehcles.

Mohammad Baqur | Oct 2, 2018
Bridget Quinn | Oct 2, 2018

You're an idiot

Yeah I feel for you too, I've been waiting for a package since last friday and now its there and I get to go at five o clock. What a racket, I will never use them again. UPS Stinks

frank bruno | Oct 2, 2018
Agnes Royster | Oct 2, 2018

Ok

is the overnight shift scheduled to work tonight?

Mad Mack | Oct 2, 2018
Agnes Royster | Oct 2, 2018

Yes

Where is gate 10?

Mike Dignazio | Oct 2, 2018
Donald Green | Oct 2, 2018

I don't have the answer to that question

Why yall have me work just to fire me and never pay me? Then none of the numbers Yall provided at orientation work 😶

Abdul-Aziz Mickens | Feb 3, 2022
UPS Customer Center | Feb 3, 2022

Has your son spoken to the local HR or management team? If you have, but your concerns have not been addressed, please contact us directly via a Private or Direct Message on one of our social channels so that we may assist. Ex. Facebook @UPS or Twitter @UPS.

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