The UPS Store

Robert Davis

I’ve never left a review for any business before, so congratulations to this UPS location for being the recipient of my first. Every single time I call or visit this location, without fail, the staff there are consistently rude and short with me. In today’s experience, which is what prompted this review, I told the lady that I was there to pick up a package. She responds, “you got an ID for me?” to which I promptly gave it to her and she condescendingly says “there we go.” When she came back to tell me that the package wasn’t there, I tried contacting the company that sends my delivery to get a tracking number but they were not answering. I asked the same lady if they were open until 6:30pm so I could try again after work. She responds, “make sure you get here by 6:15.” I asked her if I showed up later than 6:15 would they not let me in? And started to explain that I work until 6 and am not sure if i’d make it right at that time. Although I wasn’t able to get all of that out because she cut me off and said “I didn’t say that we wouldn’t let you in, that doesn’t make any sense.” Okay, then make it make sense! Why would you tell me that and why would you cut me off when i’m just asking for clarification? Why are they always so rude? I hate my job too just like everyone else but I’m not rude to my customers when they ask basic questions. That said, I would avoid this location if you can help it.

Roman Kolodii

Teeze is amazing thank you for your help

Emily Singer

Teeza was an absolute angel helping me and my husband get 15+ notary and witness signatures while the line started piling up out the door. Teeza could clearly tell how anxious I was feeling about making other people wait, and repeatedly reminded me that what I was doing was important and not to worry about everyone else. She was kind, funny, professional, and an absolute joy to interact with. Thank you, Teeza!

Viral Patel

They close well before 6:30 even though official hours are read 6:30 PM. How about suggesting an alternative location that might take your package instead of suggesting to come back? Creative thinking?