Clay Cooley Nissan

I haven't had this problem either.

Please see my answer under Kalaina Watson and my own review. I am not affiliated with the "Company" in any way. Just writing actual true life experience with Clay Cooley's dealership. I've had enuf bad business. As for an apology from any employee, Professionalism in a job is industry standard. I thoroughly enjoyed being the best I could be at my career from 1981 to 2015 and challenges were met every day without any excuses concerning my family, the business, any other company employee, any stress that came with the job, etc etc etc. Hope you have the right career for you. Yes the Lord works in wonderous ways for all who know and seek Him. I'm not sitting in judgement for anyone's Sin here. THIS IS A BUYER BEWARE HERE! If ever I see someone about to walk off the top of a high rise building I'm going to say STOP.

Make sure u mark your tires after oil change

TYPICAL OF TRUST VALUE I PLACE ON THEM DOING THE ACTUAL WORK INTENDED ON MY VEHICLE

I have 2017 Nissan Roge and I take it to Clay Cooley for whatever. I have No problem with Anyone there in Saies Or Service

I would think if you went to dealership they could help

I had excellent service. My salesperson was very nice and kept me informed on the progress. I went on a Friday evening. All the salesperson were attending to their clients

Go to the place in person and ask for the person in charge.

Juana we are sorry about your experience and are looking in to the matter immediately.

Unfortunately I posted my review while sitting at the location but my experience has been a terrible one also. Got the car labor day, said it was pre-owned certified and the transmission went out Wednesday. Right 2 days later. Told them I wanted a different car so what did they do? Fixed the car and pushed the loan thru and said they threw in a 2 year warranty but I was charged $2500 for it 😂😂😂.

There customer service isn't the same as when I first started going there 3 yrs ago.

Clay Cooley's Company is Fantastic and Service is Fantastic. Everyone that works for and with him also is Very happy and helpful

I'm really sorry you had a bad experience here I've never had anything but a good experience and friendly courteous staff

Ask us first, ask us last, only he can say, talkin bout Clay.

There is a maintenance package that you can purchase when you purchase your car and it gives you free oil changes up until I believe 72000 miles. you will also get a coupon booklet in the mail that has coupons for free oil changes up until that amount of miles have been reached. I am at 45,000 miles on my car and I still am receiving free oil changes. If you signed up for the free oil change package then the dealership should be able to pull that up when you check in.

And u would b right

The gates are closed at that hour. Evidently this man receiving the bad service made it all the way to the service bay area. I can relate to his complaint several times over. Always during open business hours also. But I did wait once from 5 am till gate opened, service bay area was open, and still received bad service. Let's just call it like it is shall we.

It depends on what they feel that day and what they can use to there advantage as far as making the sale.

Not sure but when you're paying for the service you might wonder if service was really performed completely.

Absolutely. They will suck you off to make quota. Go at the end of the month and you are almost guaranteed.

#1 mask & gloves , sanitizer

No, not true.

I got a real suggestion why don't you call the dealership and ask them what you have to do because it's their dealership

I bought the day after I looked. I had a pre-approved loan, which helped, but make them give you free leather to come back!

If it is, be prepared to wait at this dealership. A recent brake problem, for which I had a 9:00 am appointment, took the entire day to diagnose and fix. Good luck.

I'm sorry you were treated that way I was treated with respect and had a good experience there.

night drop off as in what? if your talking about car payment no

Kerry Hilton helped me with bad credit and repos also. Reach out to him and see what happens.

Yes