UPS Customer Center

Category: Shipping and mailing service in Cincinnati, Ohio

Address: 11141 Canal Rd, Cincinnati, OH 45241, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–12PM

Tuesday: 8AM–12PM

Wednesday: 8AM–12PM

Thursday: 8AM–12PM

Friday: 8AM–12PM

Saturday: 10AM–1PM

Reviews

J Riddle

Aug 12, 2022

So I was moving to the current address that I had a package sent too I wasn't going to be there until the next day and was willing to take the risk of my package getting stolen since I knew it was going to be delivered the day before I moved in, instead of the driver leaving it he took it back to their facility which wasn't an issue but was was the issue was that when I called to figure out l what happened I was told that I would have to come and get it or if I wanted them to deliver like they should I would have to change the address. I should have to change my address for where I want the package to be delivered too especially since I was in the place I live at.

i Chief

Aug 8, 2022

ive worked here , they throw packages , if your stuff is on the floor its gettin stepped on , worst package handling ive ever been apart of , let alone the tobacco spitting , just a heads up

Linda Best

Aug 7, 2022

Very pleasant workers.

Becki B.

Jul 20, 2022

Not happy that the UPS driver left my $50.00 custom made item in the grass next to my mailbox. Next time, do you job and bring it to the door. You could place it inside my stormdoor!

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Questions & Answers

Is it possible to talk to an actual human. The invoice number you gave me on the paper on my door doesn’t work. So therefore I can’t talk to one single freaking human being and this is a $500 package. So I believe I lost $500z

michael casto | Oct 2, 2019
Matt hodge | Oct 1, 2021

I tried many times can't get through on the phone , fed ex and dhl get my business when ever I can use them .

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How do you look up your previous pay stubs if your no longer an employee here

Michael J Moore | Oct 2, 2018
Scott P (SP) | Oct 2, 2018

Call your supervisor silly.

Where's my package? It's been 2 weeks are you on strike?

Jeannette Spencer | Oct 1, 2020
youknowwhatsnext | Oct 1, 2020

You can call UPS and have them track the package if you have a tracking number or you can call the shipper and have them track the package

I had a rather important piece of medical equipment which was tracked as being delivered before 8:00. It is now 8:15 and it has yet to arrive. Do your trucks stay out until all deliveries have been made?

David E. Dixon | Oct 2, 2019
Junior 69 | Oct 2, 2019

Yes but it could of been misloaded onto another truck. Best thing to do is call them

Would it be possible for me to pick up my package at the final UPS Center before it closes this evening?

Paul Holbert | Oct 2, 2019
Paul Holbert | Oct 2, 2019

Thank-You for letting me know. The package is still in transit thou with final hub destination to Twinsburg. Is there a number i can call when it reaches hub at final destination? Thanks for your help. It is greatly appreciated. Concerned, -Paul

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Does ups take credit cards?

Fran Stull | Oct 2, 2019
Paul Bolton | Oct 2, 2019

Yes they do accept credits cards

I am an individual wanting to ship a handgun to a repair shop. When I tried to do that at the UPS store they refused to except it for shipment. They told me to take the handgun to the Sharonville Hub. Is this correct?

Dennis Boggs | Oct 2, 2019
Lynda Eisenmann | Oct 2, 2019

Yes, that is best place to go. They are very helpful.

Do the ups delivers on Thanksgiving Day?

Samantha Conners | Oct 2, 2018
vivian davis | Oct 1, 2020

They are known to deliver packages to wrong address and dont want to talk to you about your claim when its there dam fault.

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