The UPS Store

Category: Shipping and mailing service in Cincinnati, Ohio

Address: 9674 Colerain Ave, Cincinnati, OH 45251, USA

Phone: +15138250400

Opening hours

Sunday: 12–4PM

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 10AM–4PM

Reviews

Deborah Warner

Oct 11, 2022

The customer service rep Stephanie was wonderful. She helped me with a serious issue that I needed resolved.

Jennifer Loftus

Oct 4, 2022

Store manager Stephanie and Lakisha greeted me with a big smile and asked how they could help! Took care of ALL of my returns, and made my visit enjoyable! I was literally in and out in less then 3 min!!!!!!! This will be my UPS store from now on! Hands down best experience!

zaiha_mean lol

Sep 24, 2022

Good customer service and staff and the lady of the hour ms. Stephanie get you togather!

D Woods

Sep 24, 2022

Terrible customer service. Two men standing the front, one on the phone the other dilly dallying behind the counter. Neither greeted any customer who came into the establishment. We all waited over 7 minutes before anyone was helped! Terrible location

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Questions & Answers

when should you send Christmas presents

Christine Klein | Oct 11, 2018
Ashwin Narayan | Oct 11, 2018

I recommend that you ship them as soon as possible. The last day for UPS Ground Shipping should be the 16th of December to ensure arrival of your package on time. December 22nd will be the absolute last day that the store can ship items Next Day Air w/Saturday delivery for arrival before the 25th. Please call the store to get an estimated delivery date based on your actual shipments.

I am sitting in the parking lot at 11am. I am reading reviews that state similar situations. What are the actual store hours?

Marcia Ruter | Oct 11, 2017
R J | Oct 11, 2018

Hi Marcia. I spoke with the new owner today - December 1st - he owns the store as of today. He said he will be opening and closing the store at the posted hours. The hours are Monday to Friday - 8:30am to 7pm. Saturdays are 10-4. I know Google says 9-3, the owner can't update that just yet but he will as soon as he has access. I had a great experience here today and I hope you will the next time you go in.

Are you open on Sunday?

The UPS Store | Sep 10, 2022
The UPS Store | Sep 10, 2022

Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Where were you guys this Saturday, was there at 3:50pm?

Jackie Matthews-Lemmink | Oct 11, 2019
Ashwin Narayan | Oct 11, 2019

Hi Jackie and Mark, I apologize for this inconvenience. Our employee started throwing up and had to leave early ( emergency situation) and we would not have been able to get a replacement there by 4. We are working on hiring more employees so that you does not happen in the future.

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