I have never had success with them. They are horrible!
It might have been picked up, but 1 day delivery might not be something guaranteed from a drop box. I have had good luck using UPS stores for 1 day deliveries.
I'd contact them directly then... This is for an entirely different ups, so I don't think the one you're looking for, will ever read this... The one at canal st. Has people there until 8, and are always usually helpful..
Thanks! Your answer is awaiting moderation.