Washington Trust Bank (Drive-up Only)

Michael B

I gave a 4 star because I was off 4 point to get a credit card with them and they wouldn't give me one over 4 point it's crazy but other then that Taylor did a good job with every thing now we will see if the bank is a good one.

Chris Steinbaugh

I had a very unique situation that no bank in town was willing to help me with. I was well beyond feeling helpless and discouraged. That is until I arrived at the Washington Trust Bank on north Division. Finally! I found some real human beings! You won’t find any boring robots with fake smiles at this location. They listened to my story and helped me when they didn’t have to. I don’t even have an account here! Patty and Stephanie are salt-of-earth people who went beyond the call of duty to help a stranger. In doing so they have gained a loyal customer for life. As soon as It’s permitted I’m opening opening an account here. And so are all my friends and family lol. I know I can trust these amazing people with my money. Thanks again Patty and Stephanie! You’re the best!Thank you for the review, Chris! So glad our team was able to help. We will pass these kind words their way.

Tyson Young

I have always had great service at this location. Not once have I ever waited in line. The employees are friendly and personable. I use this bank for both business and personal banking. 100% suggest this branch specifically!Thank you for placing a review, Tyson! And thank you for selecting Washington Trust for your business and personal banking.

AMBER RITCHIE

I needed some bank statements today but was unable to make it into the bank. So I called and asked to have them emailed to me. The lady on the phone explained that they could but the email would have to be secure, so it could make it a little difficult to get them. So since I live relatively near by they sent an associate to my house with my bank statements so that I would have them today. They went way above and beyond for me today and I appreciate them so much. I've never received such amazing service anywhere. I just wish I could remember the ladies name.Thank you for placing a review, Amber. And thank you for choosing to be a WTB customer! We will definitely pass along your message to the Division branch team.