Illinois Department of Human Services

Category: Social services organization

Address: 8001 Lincoln Ave, Skokie, IL 60077, USA

Phone: +18477453200

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Дарина Форнальская

Sep 28, 2022

I have a good experience. All my questions were solved quickly, with good assistance.

Kristina Kaliente

Sep 22, 2022

applied phone interview almost a month ago. still no word. no information. no letters no phone calls. horrible location

Adis Omerovic

Sep 12, 2022

I can not say enough good things about this location. I want to start this review with mentioning an amazing person that works at this location Desai Chinmayi (manager) who is the most helpful person. I came to this location in regards to my moms SNAP issue and she was able to help us right away. She was so kind and pleasant and she understood what kind of stress we were under with figuring out why my moms SNAP benefits were frozen. She is a great manager and she talked to everyone with kindness which this place was missing. I will definitely go back to this location and I am hoping she stays as a manager there for many years. I definitely see huge changes in right direction with this location.

Jerry Miller

Aug 23, 2022

Don’t return calls ent login on website is not working I have been approved for food stamps but do not know when I will receive them. There is no option to find that out when I call the number in the back of my card. Says I have a balance of $3 but usually get $230

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Questions & Answers

Can I apply application online

wilayath nasiry | Oct 1, 2018
Desi Recipes & Reviews | Oct 1, 2018

Yes

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How can i check the status of application for benefits online

Kim Davis | Oct 1, 2018
the family coner by Rattan | Oct 1, 2018

PleaseCan some one help me

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Do the office open on Wednesday

rita bellows | Oct 1, 2018
Being Human | Oct 1, 2018

Yes

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What’s the best time to calll cause I keep calling an nobody seems to answer -.-

Carmen Molina | Oct 1, 2018
John Knapp | Oct 1, 2018

Phone is a joke

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Are the Aid Office open now

Guannetta Teriba | Sep 30, 2021
Michelle Roberts | Sep 30, 2021

Yes. Check google often for any changes in hours due to covid. The hours are posted for each branch.

How do i get an application for medicaid online

Paul O'Malley | Sep 30, 2020
Azzlene Graves | Nov 4, 2021

Need ally on line for Medicaid

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Are they opened on Wednesdays? The last office I went to was closed all Wednesday.

Tina Toney | Sep 30, 2020
Yolanda Santana | Sep 30, 2020

Yes they're open on Wednesday 8:30 am to 5 p.m.

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Will it be open monday on m.l.k day ?

IamGrimalkin | Oct 1, 2019
JASON ROMBERGER | Oct 1, 2019

ThebIllinois Department of Human Services office will be closed on Monday for the holiday

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How long I have to wait for my number to be called!!

ABYSS | Oct 1, 2018
Reina Guzman | Oct 1, 2018

Usually a one to two hour wait if you get there before 8am. If you don't, then you will be there all day.

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Are they open during Christmas vacation for public schools? ? EXAMPLE DECEMBER 25TH THROUGH THE 29TH OF DECEMBER. ???????

Cancerian Crabb | Oct 1, 2018
Kevin Harvey | Oct 1, 2018

Only closed on Monday, Christmas day. Open the rest of the week.

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Where do I find a list off dentist that accept Medicaid

Joe Janice | Oct 1, 2018
tafeeluddin ahmed | Oct 1, 2018

Which Medicaid u have.

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Did I need appointment for visiting your office?

Noordin Shahab | Sep 25, 2022
Raymond Davis | Sep 27, 2022

No appointments needed

What is a good day and time to be be seen at the Skokie office?

lisa cieslak | Mar 4, 2022
Mike Kuciver | Mar 4, 2022

Afternoon your in and out

Appointment is required how can I get it?

Aesha Patel | Nov 4, 2021
Danita Wilson (DeeDee) | Nov 4, 2021

Go get application fill it out return it inside go home they will call you on the phone simple

Am I able to go in and request a new EBT AND p-ebt (child) card and get it right then and there or will it be sent in the mail?

Jay Del | Sep 30, 2021
Matt Lobue | Sep 30, 2021

Jay Del some offices give it right then and there some mail it,you can also go on the link website to order it

what is the status of my foodstamp?

Grigori Popkov | Sep 30, 2021
Rebecca Cartier | Sep 30, 2021

You'll have to call 📞

Is dhs office is open

Mohd Najeeb | Sep 30, 2021
Barbara Williams | Sep 30, 2021

Yes

What is Your Fax

Arkadiy Kagan | Sep 30, 2021
Richard Klavan | Sep 30, 2021

If you google human services inskokie it will be there

Im a new LINK card holder...can anyone tell me when and account get replenished each month...is it automatic the beginning of the month?

Brian Tite | Sep 30, 2021
Sara Williams | Sep 30, 2021

If you call the number on the back of the card follow the instructions it will tell u how much to expect and the date

Whats the email to send documents?

Management | Sep 30, 2021
Rockpound | Sep 30, 2021

Dhs.illinois.gov

Can I do my snap redetermination form online?

Noel Deleon | Sep 30, 2021
Karl Rouse | Sep 30, 2021

Yes abe.gov

Can i make appointment for woman with disabilities?If you open?She can't make appointment ,she asked me to help her.

Sofia sofia | Sep 30, 2021
Vaughn Buxton | Sep 30, 2021

You should be able to. I went to the office last week to drop off paperwork and I was able to be seen in under 10 minutes

Is it open for poblic?

dan | Sep 30, 2020
Mohammad Omar | Sep 30, 2020

No. It's still close. You can submit your documents online or mail to Springfield, il.

Can someone drop off my documents at the Skokie dhs office?

Patti Rodriguez | Sep 30, 2020
SHAUN HARRIS | Sep 30, 2020

YES

Are you open on the December 31st?

Almira Spahic | Sep 30, 2020
Nickye Hughes | Sep 30, 2020

yes. Jan. 1st we closed

Is there a way to apply online if Mon-Fri doesn't work for me?

Gio Takashiro (Jiro Takashiro) | Oct 1, 2019
Jim Kerrigan | Oct 1, 2019

Yes. All supporting documentation will need to be submitted as well.

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My girlfriend is pregnant with no medical can I add her and the baby to my Medicare?

Lamont Norwood | Oct 1, 2019
Mohammad Omar | Oct 1, 2019

She can apply mother baby medical card, which is easy for her. She will receive two months temporary card for pregnancy woman, then she needs to proof her income wether she works or someone else provide supporting her.

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is 60660 your district of service?

MOLINEA MARIA | Oct 1, 2019
Danita Wilson (DeeDee) | Oct 1, 2019

No I'm in 60201

Is office open on good Friday (April 19th) ?

Ankit Modi | Oct 1, 2019
Syed Waliullah | Oct 1, 2019

Better call and confirm. Sometimes thay are closed

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Can I apply for assistance with housing?

Joyce Adams | Oct 1, 2019
Syed Waliullah | Oct 1, 2019

Yes you can. They will evaluate and may provide you one

How can I get a new medical card

Angye Hawkins | Oct 1, 2019
elisheva mulvaney | Oct 1, 2019

You can go on line and apply; but a better bet is to go to the office EARLY......NEVER on a Thursday (that's the day they process applications), and check for holidays. The deadline each month for them putting through application for each month is the 20th, so go before then. Also, bet on being there fir a couple of hours. You'll be seen faster if you have an appointment.

How can I get año apppintment

Carmen Perez | Oct 1, 2019
Gabriel Herrera | Oct 1, 2019

I would check the site. Google snap Illinois and you should get the site

I need to mail a form. What is the mailing address ?

Samo Imsaih | Oct 1, 2019
Syed Waliullah | Oct 1, 2019

Search the google

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The letter about my foods tamps and small check I can get from your office or have to go to another place?

Milla Skrebneva | Oct 1, 2019
hufsa Ibrahim | Oct 1, 2019

Yes you can

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Could i have the name of the manadger of this office ? Thank you,

aleksandr zigman | Oct 1, 2019
Keith Emrikson | Oct 1, 2019

I do not know what, sorry

I went to the office in Skokie there was a security guard who is there for help people with information, I asked her!can I do a question please?!I didn't received any answer, why?because she was using her phone, she was in Facebook! .

Diana Galvan | Oct 1, 2019
Syed Waliullah | Oct 1, 2019

Yes this is our b new way of working

How do I file an appeal because I've been to this several times and they still haven't done anything pertaining to my case

Elizabeth Fort | Oct 1, 2019
Syed Waliullah | Oct 1, 2019

I would go to their office

Can I apply for Medicare online?

Thomas Schlobohm | Oct 1, 2019
Syed Waliullah | Oct 1, 2019

Yes you can. Just google for Medicare in your city and should be able to find ur

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How Can I find out how my much money is owed to Medicaid from my mother? Shew was on Medicaid & I heard that there is a lein on her house. She passed away 11/17

Keith Emrikson | Oct 1, 2019
Benackie Palenske | Oct 1, 2019

Go through their website if you want to go the email route or you can call their office directly but be prepared either way to be on hold for a long time. Call as soon as their office opens and you'll avoid some of the waiting. You could also go directly to the office but again, be sure to get their 20 minutes before they even open

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What is the 312 number that u can complain to

Corine Kanalas | Oct 1, 2019
Samuel Cosme | Oct 1, 2019

Complaining does nothing trust me. You will be just wasting your time. Its not worth it.

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can i get a copy of insurance card via email

Tony Jones | Oct 1, 2018
Benackie Palenske | Oct 1, 2018

Depending on the insurance, yes you can

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How come , i hadn't received my food stamps today?

Habib Haddad | Oct 1, 2018
Bob Evans | Oct 1, 2018

Because they may have cut you off.

can i make an appointment

gary koz | Oct 1, 2018
Jackie Sanguy | Oct 1, 2018

I second that last post. I believe they open by 8. The earlier you call the better. Be prepared to wait. They take your call in the order it comes in. It'll tell you what number in line you are.

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When is the best day to come in and see a Case Worker?

Frances Madu | Oct 1, 2018
John Knapp | Oct 1, 2018

The middle to the end of the week. Avoid Mondays. Nothing happens quickly there, be ready to wait hours

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did not receive my link food stamps

nelson colon | Oct 1, 2018
John Knapp | Oct 1, 2018

Calling them is a waste of time. Only recourse is to go to the office in person

Y do work to pay rent while in pain !everyday? Eat rice to survive! !Yet non workrs livn large?!!!

Kelly Lykouretzos | Oct 1, 2018
Tom Kappelman | Oct 1, 2018

Do u not qualify for link?

Y cant a 50 yr old white me get help?

Kelly Lykouretzos | Oct 1, 2018
Tom Kappelman | Oct 1, 2018

You can. Why do u think not

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How can I change my mailing address online ?

rajnikanth kavoori | Oct 1, 2018
John Knapp | Oct 1, 2018

Go to your portal, once you log in go to the menu and click on change address.

Are you guys open tomorrow

Susana Cruz (Araxi) | Oct 1, 2018
John Knapp | Oct 1, 2018

Yes, hours are listed on the website

With all the updates and technology advancements. Why can't they update their operating system? The average wait time is 5 hours plus. That is ridiculous!!

GottaLuvMeme Jackson | Oct 1, 2018
Amit Thakkar | Oct 1, 2018

Yes they do have unusual and enormous waiting time

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Is there a parking lot ?

Jazmyne Chavez | Oct 1, 2018
Rahman Muhammad | Oct 1, 2018

Yes.

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Can i cancel my case online?

Mary Jane Abero | Oct 1, 2018
John Hickman | Oct 1, 2018

No

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Will I need proof of pregnancy for snap?

Hannah Hope | Oct 1, 2018
John Knapp | Oct 1, 2018

When you apply for benefits they will give you a list of what you need to provide

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I need to get my daughters last name change on the Medicaid card. Can I do that there?

Dana Figueras | Oct 1, 2018
Reina Guzman | Oct 1, 2018

Yes. Just have the proper documentation. Probably have to fill out a form in regards to changes.

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Can I notarized documents here

Stephanie Erner | Oct 1, 2018
Paul J Przepiorka | Oct 1, 2018

No, ask your bankster to notarize documents.

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What is spenddown mean?

ABYSS | Oct 1, 2018
Peaches Washington | Oct 1, 2018

It's what you pay out of your pocket(your responsibility) to pay

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Can u print u benfits letter from website

Krystal Woodmore | Oct 1, 2018
Debbie Turner | Oct 1, 2018

Yes you can , but you need to be computer savvy or you will be on the website for hours and get nothing accomplished. So if you're not , I would ask someone that is for help. Best of luck!

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Hi,i apply almost a twoo week ago ,but nobody response for my and my kids medical card?

shsb k | Oct 1, 2018
Lorrie Johnson | Oct 1, 2018

Call the regional office

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Can I get an emergency medical card

Katuiscia Penette | Oct 1, 2018
Ronald Molina | Oct 1, 2018

Yes but you got to wait downstairs till they call your number than upstairs when they your name

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my daughter whom is 18 and on low income applied for health coverage and has not heard back yet. what can we do?

The dreamer | Oct 1, 2018
Amit Thakkar | Oct 1, 2018

As of now due to pending backlog it takes 2 to 3 months. Better u visit them

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How can I renew online

De Bone | Oct 1, 2018
S B | Oct 1, 2018

No guarantees they will see it tho best to just go to the office

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I have left two messages two weeks in a row no answer or call back

Jasmine Deida | Oct 1, 2018
Lance Larsen | Oct 1, 2018

The phone is a waste of time. You.need to go to the office to get things done.

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How do i get a child support applications

Ladeshia Evans | Oct 1, 2018
Larry Brothers | Oct 1, 2018

Nice place

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What stepdown enrollment

Jose Crespo | Oct 1, 2018
Nirali Nirmal | Oct 1, 2018

Sorry could not understand this question

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This place is Soo small bad customer service and they don't ever phone up there phone take 8 hours to help you

Bambi ESHU | Oct 1, 2018
Napoleon Lockhart | Oct 1, 2018

All true, but that's govt gridlock and lockstep for you, stay tuned more to come....

What days does the Skokie office not see people for case work

Karen Schroeder | Oct 1, 2018
Irene Tecson | Oct 1, 2018

I've been calling the dhs Skokie office check my application but no answer. Do I need to make an appointment to go there and what's the best day to speak to case worker.

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