Red Roof Inn Jackson Downtown - Fairgrounds

Jay

This place is all around just.. suspicious. The service is nice, but that’s about where the compliments end. The beds are hardly cleaned or not cleaned at all. There are people walking back and forth from that abandoned Shoneys and that really adds to the atmosphere. Anyways! It wasn’t worth the money, I don’t recommend.

Verified Hotel Guest

Positive: I didn¿t like anything. It was horrible Negative: It wasn¿t the cleanest. Dirty towel and clothes behind the couch. Noise with people knocking on doors all night.

Katie Aronat

My husband and I were driving from Tennessee to Texas for Thanksgiving and needed a place to split up the drive. When we rolled in around midnight after 5 hours of driving, we were greeted with SEVERAL unpleasant surprises. First of all, there were some sketchy characters loitering in the parking lot. Didn’t feel very safe. The room itself was an absolute dump. Stains all over everything, holes in the walls, lighter burn marks on the toilet seat (probably from drug use), bathroom was filthy. The toilet DIDN’T EVEN FLUSH. IT WAS BROKEN. We also booked a non-smoking room, and it had a heavy smoke smell. My husband and I were lying in the bed wide awake, just trying to make it through one night because we needed to finish our drive the next day, and we were so uncomfortable that we decided we’d rather drive through the night than stay at that dump. We were there for one hour total.

Donna Richardson-Bonnee

Selected this hotel based on the pictures shown online which were fake or the condition of the hotel many years ago. When we arrived to this hotel it was under construction. There were rooms still being gutted, dumpsters outside, people painting, mattresses, air conditioners and refrigerators lying in the hallways. The room we booked was filthy smelled like smoke, floors dirty, sheets and comforters had stains on them. Ask for a change of sheets and comforters and they had cigarette burns on them. The tubs were filthy not even allowing bleach to sit in cleaned it. I had to ask staff for a broom and a mop when asked they sat them outside my door for me to use instead of someone coming to clean it for us. Although I didn’t have an issue cleaning it, where is good customer service. Some of the staff was extremely rude, housekeeping doesn’t come with towels until after 930am. The option of going to the front desk to ask for additional towels fell short either the person didn’t speak English and didn’t understand what you were asking for or no towels were available. I felt like I was at a water park when I turned on the sink. The bathroom vent was so loud if you are outside the bathroom you can not hear the TV. I understand that they are in business to make money but they should have never rented rooms to people knowing that the hotel was barely habitable. They need a sign outside saying UNDER CONSTRUCTION!!!! Beware this place is a DUMP!!! It should be leveled and rebuilt. They should be ashamed misleading consumers either by deception or omission. Although I gave it one star if I had the option to split the star I would have given it 1/4 star. They location is great. It is centrally located giving you access to many restaurants and stores.