Dr Brian Van Dusen OD

Category: Optometrist

Address: 3082 W Ramsey St, Banning, CA 92220, USA

Phone: +19518492020

Opening hours

Sunday: Closed

Monday: 8:30AM–4PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–4PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Nancey Cambron

Jun 10, 2021

I have a very difficult prescription. And so far he is the only doctor that’s gotten it right. Plus his staff is fantastic I love everybody there

garald bolfa

Sep 28, 2020

I have been a customer since before they moved locations. So I guess 5 years or more. My primary reason was for safety glasses. Not many offices even handle the type of safety glasses my company requires me to have. However my whole family of who needs glasses goes there. Im sorry to say, my family and I will not be doing our business there anymore. I get it, it's a long process to get safety glasses, however I was always the one calling to see if they were in or not. Most of the time they were in, but no one called me back. Very frustrating because they don't return your calls. They need either a better front desk clerk or someone dedicated for the phones. And if they do answer, the one lady is rude with poor customer service. My sons glasses took 5 weeks to come in. And I have been there enough to hear them tell their customers the glasses will be in about 10 days. Pam is good at what she does. But she can only do so much. There needs to be 4 more just like her. I will find a new eye doctor to go to, and hope for an better experience.

Alexis Salas

Jan 9, 2020

So not really my experience but my master, the great Young Kung fu kenny, had placed an order for some prescription glasses and all was good for the first few weeks just typical waiting for them to be ready. But after about a month and a half he called and they had informed him that the had to be sent back for they have broken. Like I thought this was a good place to get glasses and all but I guess not. He had also called about three weeks after waiting and was informed that there was no record of his order. In conclusion they should’ve had his glasses in the time they had informed him they would have them. Smh how dare y’all play his vision that way. A playa needs to see otherwise he may bump into walls and such. -sincerely one of the great Young Kung Fu Kenny’s homies.

Jesus De La Torre

Oct 29, 2019

I been waiting for my glasses almost over a month and I been calling to see if they arrived nobody will answered the phone they always send me to voicemail Horrible experience rude people.

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Questions & Answers

whaat infurance do you contract with?

James Harley | Sep 28, 2020
Rockel Fowler | Sep 28, 2020

Yes, he takes iehp

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Do you take vsp insurance?

Nancy Morris | Sep 29, 2019
Dr Brian Van Dusen OD | Sep 29, 2019

Hi Nancy, Yes we are in network providers for VSP.

When I call you guys never answer?

Unknown Monte | Sep 29, 2019
Dr Brian Van Dusen OD | Sep 29, 2019

Our Banning location provides services to a high volume of patients. If a call cannot be answered because we are with patients we have a voicemail available where you can leave a message and our receptionist will return your call as soon as possible. Alternatively you may call our Yucaipa location and they can help you with your inquiry.

Do you accept Molina insurance for glasses. Some eye doctor refer to you.

bepen kadel | Sep 29, 2019
Dr Brian Van Dusen OD | Sep 29, 2019

I'm sorry, we are not currently a participating provider in the Molina network. You can call your plan directly for alternative providers in the area.

Do u take med cal

Dolores Bates | Sep 29, 2018
Dr Brian Van Dusen OD | Sep 29, 2018

We currently accept IEHP/MC. Please call either the Yucaipa or Banning office so we can verify your eligibility and benefits.

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