UPS Customer Center

Category: Shipping and mailing service in Rochester, New York

Address: 75 Nassau St, Rochester, NY 14605, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3–5PM

Tuesday: 3–5PM

Wednesday: 3–5PM

Thursday: 3–5PM

Friday: 3–5PM

Saturday: Closed

Reviews

Richard Ferguson

Sep 12, 2022

Awesome and friendly customer service, and I was in and out in about 30 seconds.

Jason R

Sep 1, 2022

Very nice people going above and beyond this morning. Thank you

Melissa Sutter

Aug 13, 2022

They are only open 3-5pm Mon - Fri

M “UNPREDICTABLE” G

Jun 1, 2022

the clerk was very respectful and help with returning package thank you very muçh

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Questions & Answers

There is a store on east Ridge Road in Irondequoit where you can drop off UPS packages. Do you know the name of the store?

Diana “Di” Rayner | Sep 28, 2021
Lulu NO | Aug 29, 2022

Advanced Auto Parts across from Panera

Why does this location open so late (3pm)?

Susie Mitchell | Sep 29, 2018
Dharma Barbara Rose Guada | Sep 29, 2018

Oh your talkung about downtown ... its strange

Why they open at 3?

Goty Aka Fulete | Aug 29, 2022
Alex Scott | Sep 7, 2022

Far as I know that's the time they open for two hours. And close at five.

What is the phone number for this specific location? Only the hotline is listed and they couldn't help. I really need to speak with on-site management.

Jon Bray | Jun 30, 2022
UPS Customer Center | Jun 30, 2022

I'm very sorry our facilities do not provide listed numbers since we do not have personnel available to answer inbound phone calls. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.

When is the cut-off time to drop off a package in Rochester NY to get overnight to California.

Thomas Burke | Sep 28, 2021
C Singletary | Sep 28, 2021

Idk let me know too when you find out

How do I get to talk to a person

Roy Wise | Sep 28, 2021
Mel Grayson | Sep 28, 2021

Dont know was trying to find out the samething. ..

Hello! I saw online my package is there and need more informations about that!! I don’t have it home yet. Should be here. Please if you can help me to talk with somebody from there. Thank you!

Anda Barreto | Sep 28, 2021
J R | Sep 28, 2021

could be just call them

Do they have a copy machine? need to make a copy of my ID.

Toni Butler | Sep 28, 2020
Joshua Lewis | Sep 28, 2020

No they do not but the UPS store on park ave I'm pretty sure does

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Will Hispanic staff open?

Marilyn Reyes | Sep 29, 2019
Joe Ansuini | Sep 29, 2019

Sometimes

I have a UPS package being delivered tomorrow & they have my delivery address incorrect Need to change to my correct address

Mark Muench | Sep 29, 2019
Jon Bray | Jun 30, 2022

If you are the recipient of the package and have the tracking number, sign up for an account on UPS.com and have it sent to a designated pick-up location. As long as you have a photo ID to show that you are the correct recipient, you'll have no trouble getting your package. The only option is to try and intercept the package before it's delivered to the wrong address. Unfortunately once the shipper Prince the label there is no way to change the delivery address to another residence either in person or online.

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Do u have boxes for 35 lbs food

Annette Simon | Sep 29, 2019
Joe Ansuini | Sep 29, 2019

I'm not sure,but the store on Park Avenue should

How do I ship from the US to Puerto Rico?

Karen Ventura | Sep 29, 2019
Sean Connolly | Sep 29, 2019

You can ship via UPS at this location when the customer counter is open, please bring the item packed. Since this is Puerto Rico, be prepared to spend some extra time doing the paperwork for shipping.

can i ship from this location

ron h | Sep 29, 2019
Javier Dominguez | Sep 29, 2019

Yes

What are your hours of openly mon thu sat

Kelly M | Sep 29, 2018
Greg M | Sep 29, 2018

3p to 7p Mon to Fri

will they try to re deliver since they said they delivered and there wasnt even a notice on my dooor??And i was home all day!!

Debbie M | Sep 29, 2018
Greg M | Sep 29, 2018

I would call them directly to see

are envelopes provided at ups

Carrie Peterson | Sep 29, 2018
Hamdy Ahmed | Sep 29, 2018

It depends. Some you may use for free and others may cost you

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