Address: 620 Park Ave, Rochester, NY 14607, USA
Phone: +15854423060
Sunday: 11AM–4PM
Monday: 8:30AM–7PM
Tuesday: 8:30AM–7PM
Wednesday: 8:30AM–7PM
Thursday: 8:30AM–7PM
Friday: 8:30AM–7PM
Saturday: 10AM–4PM
matthew gersey
If you want your package lost or delayed, this is the place to drop it off!
Semaj Gouyave
This incident happened last week and I was severely traumatized and that takes a lot. I’ll be writing to Corporate as well, but I wanted to address the staff member that drove me to this review. He’s often cold although I attempt to always be light when I go in. He doesn’t care and he shows it. This day he was rude to me and another customer jumped in. They were literally fighting and yelling over Eli’s rude response to me. Eli showed no professionalism with me or the man who defended me. In fact he told him to go send his fax somewhere else. The attitude and entitlement is beyond what I expect at an establishment like this. I have no intentions of going here again as long as he is there. Another staff member jumped in to deescalate the situation and helped me as much as possible even though I was already so shaken up and in tears. Eli is horrible for business and that day alone lost 2 paying customers. Do better!
Jackie Lopez
It was easy. I dropped my package off they gave me a receipt and done about 2 minutes.
Scott Ensign
This place is the absolute worst. Pay no attention to the hours. They always open late. The guy even yelled at an older lady who dared to be upset about their tardiness. They couldn't scan my amazon return, even though it was a UPS return. The guy offered no solutions, just shrugged and said it wouldn't work. This place is a huge waste of space. Stay away.
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Yes
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Yes! You can send & receive faxes at the UPS Store
Call ahead to see if a notary is on site when you want to come (though one is more regularly available at the Penfield location). Fee is about $2/signature.
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