The UPS Store

Category: Shipping and mailing service in Rochester, New York

Address: 620 Park Ave, Rochester, NY 14607, USA

Phone: +15854423060

Opening hours

Sunday: 11AM–4PM

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 10AM–4PM

Reviews

matthew gersey

Sep 29, 2022

If you want your package lost or delayed, this is the place to drop it off!

Semaj Gouyave

Sep 1, 2022

This incident happened last week and I was severely traumatized and that takes a lot. I’ll be writing to Corporate as well, but I wanted to address the staff member that drove me to this review. He’s often cold although I attempt to always be light when I go in. He doesn’t care and he shows it. This day he was rude to me and another customer jumped in. They were literally fighting and yelling over Eli’s rude response to me. Eli showed no professionalism with me or the man who defended me. In fact he told him to go send his fax somewhere else. The attitude and entitlement is beyond what I expect at an establishment like this. I have no intentions of going here again as long as he is there. Another staff member jumped in to deescalate the situation and helped me as much as possible even though I was already so shaken up and in tears. Eli is horrible for business and that day alone lost 2 paying customers. Do better!

Jackie Lopez

Aug 31, 2022

It was easy. I dropped my package off they gave me a receipt and done about 2 minutes.

Scott Ensign

Aug 25, 2022

This place is the absolute worst. Pay no attention to the hours. They always open late. The guy even yelled at an older lady who dared to be upset about their tardiness. They couldn't scan my amazon return, even though it was a UPS return. The guy offered no solutions, just shrugged and said it wouldn't work. This place is a huge waste of space. Stay away.

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Questions & Answers

Does this store send documents that require signature receipts like certified or registered mail?

Robert Wrisley | Oct 5, 2019
Sharon Jeter | Oct 5, 2019

Yes

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Are you open on Sunday?

The UPS Store | Jun 6, 2022
The UPS Store | Jun 6, 2022

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Can I fax a document here?

didi ogada | May 7, 2022
Terry Wilson | May 7, 2022

Yes! You can send & receive faxes at the UPS Store

Need documents of me email to notarized?

Sandra Cunningham | Apr 7, 2022
J. Parry-Hill | Apr 7, 2022

Call ahead to see if a notary is on site when you want to come (though one is more regularly available at the Penfield location). Fee is about $2/signature.

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