SafeLink Wireless

Category: Telecommunications service provider

Address: 9700 NW 112th Ave, Medley, FL 33178, USA

Phone: +18003781684

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Sam Bolooki

Sep 20, 2022

Have been dealing with this company for over 3 years for my mother's phone service. This is the worst company and customer service that I have ever dealt with. Their phones doesn't work and their customer service rep are incompetent. I am sure all the problems comes down from the company Sr. leadership incompetency to establish proper organization and processes, hire and train right employees, etc...

Bob Bigos

Sep 19, 2022

I received an approval email a few days ago. the only number to reach is the cust service number. I was on the phone with them for over a half hour. no way to activate it. after reading these reviews, I don't think I'll activate it

sonja Burchard

Sep 17, 2022

I love this

Richard Torres

Sep 16, 2022

THEY DISCONNECTED MY MOTHERS PHONE WHEN SHE NEEDED IT MOST FOR NO REASON. SHE WAS STRANDED AND UNCOMPLICATED. VERY UNRELIABLE COMPANY

Thanks! Your review is awaiting moderation.

Questions & Answers

What is the text talk and internet amount on these phones

Stacey Aaron | Sep 21, 2017
Veritas | Sep 21, 2018

Depends on what plan you got... and if you bought any additional time/service. If I may, I suggest you provide enough of the right kind of information to get a a correct answer, or else, go back and READ the documentation that came with your plan. A little effort can go a long way towards being well informed, and satisfyingly self-reliant..

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Can i transfer to a new phone if so how can i do this

Kristina Mapes | Sep 21, 2017
Rebecca Keegan | Apr 23, 2022

Put ur sim card from the old phone into ur new phone and make a call

Where's are my minutes

ADana Jones | Sep 21, 2017
Tommy Fletcher | Sep 21, 2017

How do I know how many minutes I got left

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How do you reactivate the phone when you forgot to make one phone call a month?

Betty Eggers | Sep 21, 2018
Ravena Luna | Apr 23, 2022

With mine it updates automatically, but it should give you a text at the end of the month that gives you a link to update your service. Mines a government plan, I don't know about yours, but when I had other providers I still received a message that included a payment link, try that link. If you don't have data you can use WiFi. If that doesn't work try restarting your phone. Mine may be a government plan but it's through the same provider and I always receive a message, and a link that takes me to a website that's very clear and easy to understand. And no I don't get paid for any of this s**t to be said, I honestly don't care about the company myself, but I find it works well even if a little slow on the data end, but I like the minutes usage.

When will I get my phone

Tony Bell | Sep 21, 2018
Patti Purzycki | Sep 21, 2019

3-5 business days which means only Monday thru Friday k. Peace Im out

My brother-in-law has a SafeLink phone. It is not allowing him to make call other than emergency why?

Arthur Sandoval | Sep 21, 2018
james epps | Sep 13, 2022

how to disconnect/stop service

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Did i get aoproved

Debbie Mcmurrin | Sep 21, 2017
Sherry Foust | Oct 25, 2021

Did I get approved

Where is my phone

Cindy Simpson | Sep 21, 2017
Charles Fulcher | Sep 21, 2018

My name is Charles k fulcher jr I sent in my information that you asked me for like a copy of my sons Medicaid and his social security card I still never received the phone

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How to reaply

Tammy Gaines | Sep 21, 2017
Zulema Vasquez | Sep 21, 2018

How to reaply

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How can I switch numbers from phone to phone

Kennissa Griggs | Sep 21, 2018
David Bell | May 23, 2022

Would like to know

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Can I get a new phone number

Marie White White | Sep 21, 2018
Retha Stacks | Sep 21, 2018

Did you ever get a new phone cause I have been trying to find out for my self

does safelink give smart phones or do they still give the basic phones?

Miesha Smith | Sep 21, 2018
Tonya Davenport | Sep 21, 2018

Smart phones

How do I re apply

Sherry Jones LB | Sep 21, 2018
Kethia Bellane | Sep 21, 2018

Hi

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What if I losey phone

Deborah Martinez | Sep 21, 2019
Ancarly Mauricio Rodriguez | Sep 21, 2019

Call customer service at 1-800-SafeLink (723-3546) to review the options available.

How can i a new phone, my wont hold a charge and the phone volume half works im fighting with my phone

Paula Hazard | Sep 21, 2018
Raymond Maxwell | Sep 21, 2018

If it's a SafeLink call SafeLink and they'll send you another one

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LOST safe link phone more the 4 years ago Loct all info as well Cant get my old info... dont remember even my #... untill now it was not as huge issue trid to do it on your site but I say forgot enrollment 3 but will not let me do anything!!

BarbieAnn1959 | Sep 21, 2018
Rebecca Keegan | Apr 23, 2022

Call customer service at 1-800-SafeLink (723-3546) and go to customer service or technical support. Have a lil patience and u'll get through it. Explain the phone is broken and they'll send u a new phone, switch ur sim card into the new phone when u get it and make a call

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How do I go about getting a new phone

Cynthia Bailey | Sep 21, 2018
Robert Havline | Sep 21, 2018

My phone got stold need a new phone. Will I. Be able to shut off the phone for it to have no service

Can I still put 15 dollars on my phone and get unlimited talk time

Patty Culbertson | Sep 21, 2018
joanne Mcloyd | Sep 21, 2018

Yes just dial 611 on your phone and say you want the 15 dollar plan

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How would I be able to get my Enrollment# they gave me awhile to recertified my phone

Dwain Saunders | Sep 21, 2018
Tracy Wall | Sep 21, 2018

No reply necessary

What do I need to do to have a safe link phone that was done in my name that I didn't do. I want it shut off asap

Tina Lapetina | Aug 30, 2022
TJ Cornett | Aug 30, 2022

Best thing to do is to contact the FCC, the government agency that varifies each person's application. I'm sure others too that can help. Try SafeLink last and demand a supervisor, and that he does his best to prove it

My phone has a pin set up to open the phone up and i cannot remember the password. Any ideas on what to do? I have no access to the phone or texting so I can't call them

Tonya Vida | Jun 22, 2022
Annette Griffin | Jun 22, 2022

Are you talking about the pin for SafeLink if so that would be 1111 or 1234.

How soon does my phone arrive? started april 7

Mike Flinn | May 23, 2022
Jack Francis | May 23, 2022

Should arrive in about 5 days

How do I find out what my account number was?

Paula DeMarta Mastroianni | May 23, 2022
Jack Francis | May 23, 2022

You have to go to there website

Do you see a close safe wireless both anyway

Ericka Anthony | May 23, 2022
Jack Francis | May 23, 2022

Yes

Can you keep your old phone number from another phone

tammy carter | Apr 23, 2022
Jack Francis | Apr 23, 2022

Yes

I have been in the hospital with covid and was on the Lifeline program and my service was shut off from lack of use. I was sick for over a month. Where or who do I contact in order to get my service back. Thank you .

Eric Baker | Apr 23, 2022
Rebecca Keegan | Apr 23, 2022

Call customer service at 1-800-SafeLink (723-3546) get to customer service or technical support have some patience explain the situation and they'll turn u back on

How many monthly minutes do I get each month

Cleo Myles | Sep 20, 2021
Jeanni Green | Sep 20, 2021

500 minutes and I think 1 or 2 GB of data n unlimited text. However they do offer more plans on line with more minutes and more GB. You can also purchase time at Family Dollar Stores.

Is anyone know Safelink wireless activation line number

Shanti Devi | Sep 20, 2020
Ruben Torres | Sep 20, 2020

I do it for Tel, and the operators / es, are very efficient and friendly, and it is fast, with a very wide schedule

How do I know how many minutes I have left on a daily basis?

Dawn Payne | Sep 21, 2019
Ancarly Mauricio Rodriguez | Sep 21, 2019

Sent a sms to 611611

How do I go about getting me another safe link phone because someone stole mind

Angelene Ellison | Sep 21, 2019
Katrina Bolton | Sep 21, 2019

Contact safe link

Can I download WhatsApp

Sylvia Martin | Sep 21, 2019
Mark Welch | Sep 21, 2019

Yes I did.

You sent the Sim card and no phone can I use my sim card in another phone and I had it for about a month and forgot about it

Kimberly Ford | Sep 21, 2019
Dodi Robinson | Sep 21, 2019

Yes you can put it in just about any cell phone. Safelink sim will then prompt you to set it all up. It was a lot easier then I thought.

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Where can I just go in a store and buy a new phone that is compatible with Safelink-Verizon?

Yvonne Minton | Sep 21, 2018
Ethan Littleton | Sep 21, 2018

Thank you so much sweetie. I have been a customer for years as well. I was under the impression if it was a new or unlocked tracphone, verizon, I could get them a at Walmart and dollar general. I just wanted to be sure or at least more confident t when I buy it. Lol. Thank you so very mucb. You have an amazing day!!!

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Ordered a replacement phone about 2 months ago still have not got my phone have called 3 times and still nothing has been done so therefore I am cancelling my service maybe I will have better luck with assurance wireless instead.

Erica Annette Scott | Sep 21, 2018
karen kwasniewski | Sep 21, 2019

there phones are not good i have them and they replaced the same phone 5 times and still having problems,just called them and they still have the same BS phones so i'm looking to change

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How can i cancel this?

Shameka Reddick | Sep 21, 2018
Veritas | Sep 21, 2018

Per new Federal guidelines,don't use it for a month and it will cancel itself out

How do I check my voice and text balance

Kathy Fryman | Sep 21, 2018
Wendy hardin | Sep 21, 2018

Text 611611 then type in balance and send via text

How many minutes do I have?

Pam Trotter | Sep 21, 2017
harmonee Russell | Sep 21, 2017

It should. Be on the front of your screen

Where can I buy a new phone at??

Jessica Crumley | Sep 19, 2022
TJ Cornett | Sep 19, 2022

Well that depends on the type, service etc. You can buy many through SafeLink/TracFone which is being bought by Verizon. There are many ways to obtain free service along with a phone.

I have a safelink phone why is it saying locking me out

Cindy Stephens | Sep 6, 2022
TJ Cornett | Sep 6, 2022

Honestly I'm not sure, lately they have been lacking in the customer service dept. I couldn't make a call for nearly a month then after too many attempts got it sorted out. I know the frustration but keep trying to contact them. (611) Hope you get the service you deserve.

Can you help unlock my sim card

Unknown Joeb | Aug 23, 2022
TJ Cornett | Aug 23, 2022

They can help you. Dial or text 611611.

Where can I get a SafeLink free phone today in Sacramento CA

Vega Shelia | Aug 21, 2022
Glenn Foster | Aug 21, 2022

You have to apply online

When I try to call on my cell phone it saids Cellular network is not available. Connect to a wireless network to make a call....What does this mean?

joyce bryant | Aug 21, 2022
DaniRae Sunshine | Aug 21, 2022

You don't have cellular signal for some reason, it's asking you connect to Wi-Fi so you can make calls with the internet instead. Just sign into any free Wi-Fi like at a McDonald's or Starbucks and either call customer service or contact them through chat on the website, they will be able to let you know what is happening with your service.

If I buy extra time what happens to my government benefits

Shaylee Boucher | Aug 21, 2022
Rhonda Bowen | Aug 21, 2022

If you add time do it after your regular time is done for the month

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Hi trying to get a hold of some one I have one of your phones and I can.t make calls or anything I have.nt received any papers do I need to recertify I tryed on lone

Pamela Masters | Aug 21, 2022
Michael Centanni | Aug 21, 2022

I am not trying to be mean but this is Google maps, not SafeLink.

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If Safelink is offering free smartphones, then how is an existing client supposed to upgrade to a smartphone for free?

Robert Barrow | Jul 22, 2022
Michael Centanni | Jul 22, 2022

You can get the free phone, and free service. You then can buy phones through them while remaining with the free service

Can you check my phone to see if anything wrong or if it need cleaning out

Bobbie sanders | Jul 22, 2022
DaniRae Sunshine | Jul 22, 2022

In all the years I had Safelink 80% of issues were solved by restarting the phone. Otherwise go to the website and chat with customer service.

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Why is my phone completely not working. I need this service now more than ever & I have none.

Sandy Adkins | Jul 22, 2022
Rhonda Bowen | Jul 22, 2022

I don't like safe link phone. I have straight talk and I don't have a problem

If you applied for SafeLink and you want to cancel your application that's still pending how do you do that

Kari Kenward | Jul 22, 2022
DaniRae Sunshine | Jul 22, 2022

Just contact customer service, I found the best way is through chat.

what is the cost for using this phone

t maurer | Jul 22, 2022
Michael Centanni | Jul 22, 2022

I pay $0.00 for unlimited calling and texting and 25GB of 4G data. The 25GB thing was me being lucky because it was a promotion. I'm not sure what the standard amount of GB come with it. I had no up front costs or anything, never had to give debit card info for costs later down the line. Absolutely nothing, I was eligible because I receive EBT and Medicaid. Just make sure you have those physical cards because they will ask you to send pictures to provide proof in your application.

can you please reacavate my phone

Darkness | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

This isn't SafeLink common sense will tell u to call them

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i have a moto by safe link and i can not recieve or make calls text at all i call the number and not one helps or picks up calls or calls back

Mari Dav | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

This is not SafeLink this is Google maps

if my cell phone breaks do i get a new one free?

Donald Ware | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

This is not SafeLink this is Google maps

The other day I contacted SafeLink.they sent me a sym card, and activated me old phone usi g new sym card. After they it person hung up. I realized my Android does not have a great to place sym card it's model is ADL3DO. Not compatible to my phone.No

Kathleen Crawford | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

Call the company

Since TracFone switched to Verizon and can no longer support att, I jo linger gave service whwew I live. Does anyone have any suggestions?

Chloe Day | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

U need to call SafeLink everyone if your having problems with SafeLink or TracFone u need to call the company

Do I have a SafeLink account still cause it's suppose to have mins and data and I have neither.

Rebecca Royals | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

Everyone that keeps asking questions about SafeLink this is not a SafeLink website. If u have questions about SafeLink people need to call them directly

i want to swirch from qlink to safe link can i get new safelink phone with transfer?

Jeffery and diana Wohlers | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

U need to call SafeLink

my phone come on but it does'nt work i can see the number but i can answer my phone and im disable so i need a new phone i been out of a phone for 3 weeks

pamela warner | Jul 22, 2022
Annette Griffin | Jul 22, 2022

Unless you just recently got that phone they're not going to replace it they will tell you you are not eligible they only give out one phone per person... the next one you'll have to buy or use an old phone with the new SIM card they'll be sending you... It doesn't matter what you tell them they don't care. They'll tell you you'll have to speak to a supervisor and that supervisor will be that same lady disguising her voice. Beware though they get real nasty on the phone that's why I left and went to assurance wireless they're probably no better.. but at least they gave me a new phone with a one-year warranty free replacement

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Is there a SafeLink kiosk near south Anniston today

Dorries Trammell | Jul 22, 2022
Kathy R Thomas | Jul 22, 2022

Sorry I live in Cleveland Tn but the best thing u can do is Google it and it should tell you. That's what I do when I'm trying to find something

If I applied for an did not receive it some one else took what can it do

Lee Minor | Jun 22, 2022
Annette Griffin | Jun 22, 2022

You would have to call them and let them know that's the only thing you can do

How do I getta replacement sim card?

Summer Bowles | May 23, 2022
Candido Cardona Jr | May 23, 2022

Get in touch with customer service...

How do I add time on my phone

Joann Weidright | May 23, 2022
Jack Francis | May 23, 2022

The time is on your phone

how do i track my phone if its been stolen

Bridget Adams | May 23, 2022
Jack Francis | May 23, 2022

Call SafeLink to SHUT IT OFF AND SAFELINK WILL SEND YOU A NEW PHONE

How do I get a new phone if the oriental one they sent me has quit working

Shannon Perkins | May 23, 2022
Jack Francis | May 23, 2022

Okay you would have to return The Oriental and then SafeLink Will Replace your Phone but first things first You have to contact SafeLink and Explain your Problem so SafeLink knows what is going on contact SafeLink FIRST.

how do I get a paper app for a free smart phone and service?

mike19571113 | May 23, 2022
Jack Francis | May 23, 2022

You have to call SafeLink Or Go To Their Website Page also you really don’t need a paper App

Can I transfer my service to a straight talk phone? And use my straight talk number

David Bell | May 23, 2022
Jack Francis | May 23, 2022

No I don’t think so you could find out bye calling SafeLink

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can you switch sim card from verizon phone to trac phone

Vicky Scott | Apr 23, 2022
Candido Cardona Jr | Apr 23, 2022

No..in order to use a tracfone...you will need a tracfone or a byop(bring your own phonw)sim card from tracfone...they do use different network sim cards so its up to you which one you select...verizon, ATT, or TMobile network sim card...

Can I get an upgrade on a replacement phone ?

Liza Combs | Sep 20, 2021
Jeff's life | Sep 20, 2021

SafeLink is a lifeline supported service a government benefit program it requires a compatible or unlocked smartphone most GMS smartphones are compatible they also have phones on there website but you can also shop at other places just make sure that it is compatible mine is a BLU g60 I got it on Amazon on there website they have a link that says phones go to that and you'll see what they carry I hope that this helps

What does it mean when you buy a data plan cause you thought you were out and the confirmation says this has been added to your reserve

Claire Fennessy | Sep 20, 2021
Roxanna Baez | Sep 20, 2021

I don't know safe link but I have safe link and realize they are bad. My number doesn't work to open my door. So I'm changing my number.

i recieved a sim card from safelink but doesnt work in my phones is there anyway to get them to send a phone to me and use the simcard i already have?

Gwen Morris | Sep 20, 2021
Roxanna Baez | Sep 20, 2021

Well mine at first didn't work. But I called safelink and they said to just put it in and it should work after a couple of days.

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What is my pin for porting my number to another carrier?

Angela Lackershire | Sep 20, 2021
Jeanni Green | Sep 20, 2021

I've never had that issue i would suggest contacting Tech Support with SafeLink

What if I don't have that phone

Amber Shipp | Sep 20, 2021
Jeanni Green | Sep 20, 2021

They usually send u at least 1 free one

how do i switch from Qlink to safe link

Brandon Vlogs | Sep 20, 2021
Rachel Rifon | Sep 20, 2021

Great service

someone stole my phone, what can I do?

sherry luster | Sep 20, 2020
Mario Prieto | Sep 20, 2020

First notify main office..stolen phone.see if they can give you another one...work out new plan with safelink...GOOD LUCK...

Is safelink a good service

Maxine Blanton | Sep 20, 2020
Theresa Frenzel | Sep 20, 2020

Yes. Very good service.

I fell in the bathroom and my cell phone fell in toilet.I have a safelink goverment phone-free.On medicaid.Can I get a replacement phone?

jackie gaines | Sep 20, 2020
James Stout | Sep 20, 2020

Yeah but it may take a while, I do know that any Tracfone will work and there not high, they can be bought at a dollar store

Where is there a safe link store in Charleston wv

Elizabeth Myers | Sep 20, 2020
Sidney Carter | Sep 20, 2020

Call me i can tell you all about safe link

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How do I get my order # to track my order?

Sheena Fitzgerald | Sep 20, 2020
James Stout | Sep 20, 2020

I would call safelink about that question because if I'm not mistaken they would make sure it's the right person asking for security purposes

Safelink ending soon . How do I extend service.

Patty Davis | Sep 20, 2020
Suzanne Clarke-Milton | Sep 20, 2020

I will be more than happy to assist. Please provide me with a contact number to reach you at. ☺

Where would I buy a safelink mobile card in whiteville NC?

Kelley Miles | Sep 21, 2019
Ancarly Mauricio Rodriguez | Sep 21, 2019

You can refill your service online, or go to the near family dólar store, dollar tree

What loading card do I use for safelink phones? TracPhone?

Michelle Goodwin | Sep 21, 2019
Ancarly Mauricio Rodriguez | Sep 21, 2019

I believe you can use tracfone prepaid cards, call customer service in order to fill up your service

Can you keep your existing AT&T mobile number

Lynn marie antoinette Roby | Sep 21, 2019
Ancarly Mauricio Rodriguez | Sep 21, 2019

Yes, you can keep your phone number and also your phone.

Can I get a copy of my calls texts..or the numbers that come an go through my phone

Keri Bennett | Sep 21, 2019
Gloria Kelley | Sep 21, 2019

Need call them

I lost my phone it didn't even come to my houses now it srolen what b do i do

botified botified | Sep 21, 2019
Gloria Kelley | Sep 21, 2019

You have to go straight to the company

What month is ot

darrin smith | Sep 21, 2019
nella fay | Sep 21, 2019

I don't quite get the question Darrin. Do u mean October?

is my zte altell smart phone acceptable for new sim card and transfer my phone number and mins.

Duane Brummitt | Sep 21, 2019
Douglas Moore | Sep 21, 2019

Yes

How do i set my phone up with my new sim

Angel Owens | Sep 21, 2019
nella fay | Sep 21, 2019

You will have to call SafeLink. They will do it when you give the info they need. Lots of luck. They have great phones too and cheap.

My phone got lost where I can call

Belkis Belkis | Sep 21, 2019
Patti Purzycki | Sep 21, 2019

STELLA LYNCH HAVE BELKIS BELKIS DO THIS : Go to Safe link I believe that's the only way , may have to have phone reconnected thru safe link and they have to have your info ok. So call safe link or go online may just want to call them thou its faster and easier also better yet . Have a great night . Peace IM out !

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My sim locked again I need the puk code

Makayla dodge | Sep 21, 2019
Raymond Maxwell | Sep 21, 2019

What kind phone you got?

Does anyone else get hung up on after you have already been on hold for 20 minutes? This has happened to me 3 times so far.

King Joe | Sep 21, 2018
Raymond Maxwell | Sep 21, 2018

It happens to me

If I lost my phone(safe link) how do I get another one? I don't know the code number on the back, help if u all can.GOV. Phone. Thanks!!

Gregory Nelson | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

YOU CAN CALL SAFE LINK DIRECT AND USE OTHER WAYS OF GETTING THE PHONE ISSUE FIGURED OUT. TRUST ME THEY WILL AND CAN HELP YOU EVEN IF YOU DON'T KNOW THE NUMBERS ON BACK OR ANY PHONE NUMBER BUT SAFE LINK DOES HAVE OTHER WAYS TO GET YOU TAKEN CARE OF. OK . HA E A GREAT DAY. BE SAFE PEACE IM OUT

If safelink can send info verification request per USPS, why can't they send denial reason? It's been 3 MO. IS THIS A SCAM? Anyone having/had same issues?

Elle Gayle | Sep 21, 2018
Beth Hughes | Sep 21, 2018

I've had same issues and wondered if it was a scam. Sent the requested info - twice in fall of 2017 & wrote a letter 3.2018 - still no response. Scam? Don't know. Bad business practices? Don't know. Could be either. Hope it's not a scam; already had that done several times.

how many minutes do I get on my smart phone now.

Ann eglin | Sep 21, 2018
Raymond Maxwell | Sep 21, 2018

500 if it's SafeLink

My government phone has been stolen how can i track it

Jimmy Newton | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Call safelink and they'll take over that and more then likely send you a replacement phone well they will send a new phone and you can normally keep same number. Peace Im out

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How to reset cell

Judith Glover | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Go into settings and hit the reset to regular settings.. Peace Im out

my phone want text my balance back to me anymore, do I need a new phone?

Gary Moore | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Yes you do. Get hold of Safelink and they will send you a new one after you let them know what the problem is. Have a good day. I do not for Safelink I am only a Safelink customer Lille all of you. Just !dealt with them alot LOL. Good people sometimes hard but it can be worth the help.. Peace IM out!!

how can i block a number from calling my phone

HECTOR | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Go into your settings and do it from there or ask google on your phone.. Ok. Sorry I can't do any of that IM a Safelink customer also and id probably be able to show you but don't have your phone in hands to do it ok. So sorry or Safelink can also help out. Hope your able to get it all good. Peace IM out

Can you make long distance calls?

Jennifer Cancinos | Sep 21, 2018
Young Kim | Sep 21, 2018

Anywhere in the United States possible

My One touch Launcher is not working what? Do I do?

Marty Martinez | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Call them back and get a service tech online or over phone. Peace Im out

what network safe link use?

Darryl Williams | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Track phone wireless Peace IM out

My sim is not reading in my phone how do I get a new

Elizabeth James | Sep 21, 2018
Bethany James | Sep 21, 2018

Thanks

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How can I get a phone for my husband Jose Rodriguez

adelia Rodriguez | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Go on Safelink web site call and answer questions they ask ok.. All should be good then. TO EVERYONE IM ONLY A SAFELINK CUSTOMER I DO NOT WORK FOR SAFELINK OK... Peace Im out..k

Check my order

Rose Baker | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Call Safelink Idn work for them. Ok. Im only a Safelink customer as you maybe idn know ok. So have to call Safelink by going onto their website thank you have a great night. Peace Im out

How do I receive free minutes

Edgar Olivares | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

Call Safelink Or go on their site and enter all info needed they will be added once per month and you can put your own minutes by adding extra money or buying the minutes.. Hope this helps I do not have the number or site. Also you'll have to pick one of the plans and some mi nutes on some plans will roll over to the next month and some will not allow you to have minutes roll over.. So please make sure you check the plan you get. Ok. 👍. You'll have to go on internet and ask google or Siri or whom ever talks to you LOL ok. Thanks have a great day and hope this helps. Peace Im out

How do Safelink customers retrieve their enrollment #? When are the smart phones going to be distributed?

LaMont Atkinson | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

As soon as it goes thru their system and after you've called and or done paperwork it takes couple woks I believe.. If don't hear anything call them back and then ask for tracking number and where its at or of its been sent out already!!. Have good day. Peace Im out

how do i request a new SIM card

cuzzo29 2012 (redrod) | Sep 21, 2018
Patti Purzycki | Sep 21, 2018

You would have to call the Safelink phone number they have and if they will either send a new Sims card or just send and entire new phone. All depends on their policies and things.. I hope that helped you out. Have a great day and be safe. Peace Im out

How do i get new phone mines was stolen

Bonnie Gaylord | Sep 21, 2018
Barry b | Sep 21, 2018

They are most incompetent company ive ever delt with,,my suggestion is find another carrier and save yourself much much headache!!!!!

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How do I get a phone ??

denise cappelletti | Sep 21, 2018
Natasha | Sep 21, 2018

Apply online or call for an application. Good luck trying to get a phone. I have been trying for months. You might also want to search online for better life line services.

I have reactived my phone earlier this month and it is not working I have called numerous times from that phone and another to see what’s up and every time about to get connected with a human I get disconnected Please help me

Judith Levin | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Keep calling

I paid for extra minutes when will my phone be able to make calls

Faye Morris | Sep 21, 2018
harmonee Russell | Sep 21, 2018

You should be fine

I was told by tech the reason I can't send or receive text is because I am not in the zip code I registered in.

D Ba | Sep 21, 2018
D Ba | Sep 21, 2018

So how do i fix my phone. I got her name and id number. She wouldn't let me talk with anyone else and hung up on me

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Are you linked to Safeway?

Debra McBooth-Parrish | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Safelink? I have a phone with them but dont work for tthem

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what is status of my application

Katera Greenfield | Sep 21, 2018
Lady Lilith | Sep 21, 2018

I wouldnt go with safelink at all id go with Assurance Wireless if you have it in your location.

Can I transfer my services to a new government phone service

Tisha Howard | Sep 21, 2018
Lady Lilith | Sep 21, 2018

You can transfer your phone number but id do it before u get time back on your phone so your not wasting minutes that they give you

What is the PUK number

Lena Williams | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Not. Sure I. Don't work for safelink.

How can i get my phone tuned back on im on dizabilitty with lots of health problems

Wendy Schanbeck | Sep 21, 2018
cheryl bancroft | Sep 21, 2018

Sorry but I don't know

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How can i block people number

Mildred Barber | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Go to your call settings and follow the prompts

How do I get my account and pin number so I can check my account

Tammy Bryant | Sep 21, 2018
cheryl bancroft | Sep 21, 2018

No way to do that in my many, many conversations with safelink staff. They are unhelpful and rarely smart.

Where is my phone at and if three tracking number on it

Tanya Ballou | Sep 21, 2018
Natasha | Sep 21, 2018

Call SafeLink and find out

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I lost my phone

Elizabeth Dix | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Call safe link report it hopefully they send you another good luck

I can't use it because I forgot the pin and I can't do and this Ps:smart phone

deya Ali | Sep 21, 2018
harmonee Russell | Sep 21, 2018

I. Would call them to reset your pin

What date do the mintues comes on the phone

Yolanda Moore | Sep 21, 2018
cheryl bancroft | Sep 21, 2018

Sorry but don't know

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can I use an iPhone 4 with my safelink plan

Glenn Geisler | Sep 21, 2018
cheryl bancroft | Sep 21, 2018

Sorry but I don't know

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Can you apply online for safelink

Stella Lynch | Sep 21, 2018
cheryl bancroft | Sep 21, 2018

Yes, but like all their "services" it's very difficult to navigate. Worst company ever.

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What is yall adress so i can mail this end

Diane Donald | Sep 21, 2018
harmonee Russell | Sep 21, 2018

To safe link? Its on your paperwork that came with the phone

How do you request a new phone and actually a replacement one from Safelink?

Linda Jenkins | Sep 21, 2018
A k | Sep 21, 2018

Call safelink

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my safelink phone is not getting service ? please help

ken workman | Sep 21, 2018
LaTonya York | Sep 21, 2018

And if that don't work call safelink

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Locked phone need puk#

Darrell Harvey | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Have to call safelink

My Phone was stolen what can í do

Shante Bailey | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Call safe link then the phones. Useless to the person that has it they should replace it

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Help please ..I can't do anything with my phone.

Shannon Wilson | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Did you try turning off and back on

How do I go about getting unlimited for $15 a month

Eric Holmquest | Sep 21, 2018
cheryl bancroft | Sep 21, 2018

Sorry. I don't know

Can I use my safelink wireless out of the USA?

Géminis | Sep 21, 2018
harmonee Russell | Sep 21, 2018

I don't know

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Had to recertify do I get new phone?

Ellen Hopkins | Sep 21, 2018
harmonee Russell | Sep 21, 2018

If. They don't send 1 you can buy one at walmart or where where they sell Trac phone but they have to help you Turn it on or you won't get your mins

my phone was stolen, need a new one

mary mondo | Sep 21, 2018
Jismazing Smart | Sep 21, 2018

Good luck with Safelink. By far the worse service people ever anywhere.

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I HAVE BEEN UNABLE TO RECIEVE MY MINUTES UNTIL NOW IM AM AT ANEW LOCATION

janice owens | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Did you tell safelink you moved

Never received my phone

doreen gurnari | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Me either I had to. Buy one at walmart

What is a pic #

Regan Palicos | Sep 21, 2018
harmonee Russell | Sep 21, 2018

If you have a smart phone with a camera it's short for picture

How do I report my phone stolen

besim mehmeti | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Call safelink once called. Its. Turned off

I have a safelink phone already. How can reactivate it?

Knotty Lox | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Try to did you keep making a call to keep your phone on

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How can i reconnect my safelink phone?

Knotty Lox | Sep 21, 2018
Johanne Martin | Sep 21, 2018

I've called several phone numbers and got no answer they keep u repeated the same nessage!!!!!!!!

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I lost my safelink phone can I please get another phone

Unimeko Williams | Sep 21, 2018
Randy Carson | Sep 21, 2018

I don't like them

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I can't receive or send text messages

Kimberly Winter | Sep 21, 2018
Devilen Wilkes | Sep 21, 2018

? Type mobile device?

How do I change the time

Chelsea Truong | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Go to the settings and clock for your time. Zone it should be automatic

I have an older model phone and it has been giving me trouble How can I receive another one

Retha Stacks | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Call safelink

Need my minutes every month automatically. Stop putting me on emergency calls only! I need to call the bus or my daughter and can't when this happens every month!

Brenda Thomas | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Call. Customer service. Good luck

I'm interested in purchasing a smart phone.

Eddie Spalding | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Get it from a walmart ii got the zte

Can i transfer my safelink number and plan onto another phone that I purchase

Crystal Runyon | Sep 21, 2018
Kelley Harding | Sep 21, 2018

Sure can that's what they told me to do...

Can I change my number

Carol Colon | Sep 21, 2018
harmonee Russell | Sep 21, 2018

Yes

Why haven't I received the phone yet it's been two months now and I have had my congressman helping me on this issue

Don Kaminski | Sep 21, 2018
harmonee Russell | Sep 21, 2018

I. Don't know I was having the same problem i didn't talk to a congressman I just went and bought a new Trac phone from walmart. They helped me get it started so I didn't have to change. My number they'll tell you not to turn it on yet. Cause the need the number on the SIM Card inside the. Phone i just got tired of waiting

I have been with safe link for quite some time now I still have the original phone I was given.my daughter just applied and got approved. The phone they sent her was a touch screen one with a camera.How can I get one like hers from safe link?

Wendy Eckler | Sep 21, 2018
Bona Fyde | Sep 21, 2018

Just call and ask them for an upgrade. There should not be a cost for a smartphone because they sent me a notice in the mail that smartphones are now available.

Why haven't i got my phone yet

Amy w | Sep 21, 2018
Kelley Harding | Sep 21, 2018

I have no idea call n ask them...i don't work for safelink...I'm not trying to be rude...

Why haven't i received my phone

floyd bailey | Sep 21, 2018
Kelley Harding | Sep 21, 2018

I have no clue on that one...but i called safelink..couple weeks ago n they told to buy a Trac phone because i couldnt findmy phone wen i had safelink 4 years ago n expect me to keep track my safelink phone...really..i went round n round with these ppl at safelink...they are horrible n very rude so i told them to forget it...

How can i get my contacts back. I took my sim card out..

Candis Hassell | Sep 21, 2018
harmonee Russell | Sep 21, 2018

You'll. Have to put in I wrote all. Mine down

My cellphone don't ring and I have not my min.

Rebekka Willoughby | Sep 21, 2018
harmonee Russell | Sep 21, 2018

I've going around and around with them just. To get my phone replaced. Their. Taking forever. I am very angry about. That I think they liked me cussing them out

Were is my phone this is Bobby Brown

Barbara Brown | Sep 21, 2018
Karen Austin | Sep 21, 2018

Who in the world is this?

How do i find out my tracking number

Sittora Jones | Sep 21, 2018
Jeanne Boland | Sep 21, 2018

Email

Is there an unlimited data plan

6ix9ine 6ix9 | Sep 21, 2018
Ofelia Ramirez | Sep 21, 2018

How many minutes does the plan have for free?

Daughter dropped phone in puddle how do I get a new one

Erica Cruz | Sep 21, 2017
Edward Zamichieli | Sep 21, 2017

U have to pay out of picket

I sent my documentation as required....and it's been almost a month and still saying it's pending..

nylene Monahan | Sep 21, 2017
Edward Zamichieli | Sep 21, 2017

Well its a 30 to 90 day process

When does my minutes come what date i Receive them on and do i check it on the telephone

Barbara Jones | Sep 21, 2017
Barbara Jones | Sep 21, 2017

I know I have nt use up 500 minutes I cnt even call out

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I apply for the safe link month ago till now I did not recive it in mail

Rima Namroud | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I am still. Waiting. To

How to retrieve your enrollment id number.?

Jeremy R. Begley | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I am not a safelink. Employee

How can I get a copy of my calls made

Penny Drake | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I am Not. Sure your call history. Unless you. Didn't save it I am Not Sure if you can print it Out

And when am I going to get it

Marilyn Dunbar | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Not. Sure. They. Told Me. To. Reapply. All over. Again

After 5 weeks why have I not been approved

123 456 | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Appeal it

Who can I get a copy of text messaged from my phone

billy mann | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I am Not sure

I lost my phone

DAVIDLEE CRUISER | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Call safe Link. And tell. Them. That. Hopefully. They will replace it

Why i havent receive my phone its been over a month

Patricia Drayton | Sep 21, 2017
The Truth | Sep 21, 2018

They don't admit to their mistakes.

Phone stolen! Can I activate my account and phone # on a different device

Just Once | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Yea trac phone

How can I activate my phone

Vincent Thomas | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Please just go on line with safe. Link

How do check my minutes

Maegen Sanford | Sep 21, 2017
harmonee Russell | Sep 21, 2017

In you menu

Hi there my name is Charles Fenwick and I'm having a of trouble with my phone it won't let me take call,s are text messages

Wilma Martin | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Call them that their suppose to replace the phone

How do you block a number

Manisha Williams | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I am. Not. Sure. I'd call. Support. For help

I have been unable to retrieve my messages (voice mail messages) Anyone know what I need to do?

Gloria Ouye | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Me. Either

When get my new minutes

Renee Sandes | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Should. Be. Their. On. The. First. Of. The. Month

Can I get reenstate over the web?. Thanks

Paul Herrick | Sep 21, 2017
Debra Herrick | Sep 21, 2017

Where website do i go to ? Thanks

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My phone got stone and I have another phone I want to watch to but I don't remember my number.

Beckie Freeman | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Is. The phone. Lost. Or. Just. Can't find your. Phone. Number?

Been getting my minutes each month now when I ask to retrieve them it's asking to enroll does this mean I don't receive my minutes that I need to pay

Anthony Barbara | Sep 21, 2017
harmonee Russell | Sep 21, 2017

If. Your not out of. Mins. I. Don't think so don't spend any $ unless. You. Have to or. Want. To

My mom sent in her phone cuz she got locked out of when will she get it

Lorine Garcia | Sep 21, 2017
harmonee Russell | Sep 21, 2017

Hope so. Id. Call. Safelink. Again

Where is my minute

Mildred Jackson | Sep 21, 2017
harmonee Russell | Sep 21, 2017

It. Should be. On the. Screen. If not check. The. Menu. Or. Settings

Did you get proof sent by britany Miller ? Am I eligible for phone ?

Lisa Miller | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I think so but i dont know. Her i am still having trouble with the phone

I used 90 minutes trying to give an address change and got hung up on and no call back!!!!!!!!

Terri Paich | Sep 21, 2017
jjfla420 | Sep 21, 2017

They forward you across seas to Panama n stuff. I've got hung up on at least 10 times trying to get a new phone it's ridiculous and half of them can't talk English.. happens every time I call your best bet would be calling the corporate office in Miami. And it's even a hard time getting the number from the Indians across Seas

What prepaid phone card to use to add air time to these Obama phones

PATRISHA GORDON | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I. Dont. Know but the. Phone i have isnt working

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Is there a safelink store in Atlanta?

Reginald Truesdale | Sep 21, 2017
harmonee Russell | Sep 21, 2017

I dont know. I am in illinois but. They. Gave me. The. Run around

Where do I purchase a sim card

David Samel | Sep 21, 2017
David Beck | Sep 21, 2017

Safelink should send you a sim card.

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