Best Buy

Category: Electronics store

Address: 2865 Concord Rd, York, PA 17402, USA

Phone: +17178404530

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Keegan Geezer

Jun 26, 2022

Jeremy was amazing. The replacement plans are horrible because they don't carry any of the same product as you bought the plan for. Thus upselling you each time you attempt to replace them. Adding 20 dollars extra that you must pay to get your next pair of ear buds.

Kayla Kalandras

Jun 5, 2022

Staff is super friendly and always on the ball. Every time I think about needing help someone magically appears. Everyone here is very knowledgeable about the products they sell and will ask questions to better understand what you need put of the product you're looking for

Rob Yeager

May 15, 2022

Jeff is awesome. Very helpful and knowledgeable. If you want a great home theater, he's your guy. I'll definitely be back to Best Buy!

kenneth burton

Jan 7, 2022

Waited at curbside like my email said in designated area. Eventually went inside to get my order . Carried it out to my car. What good is curbside if you have to go inside

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Questions & Answers

Do you know how to answer a phone?

zackery hollinger | Jan 10, 2020
Stacey Murphy | Jan 11, 2020

Impossible to reach them. Even if you can manage to get through you call was re routed to other stores. They have not staff for phone calls in York.

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Do you recycle big tvs? I can bring the tvs in but I need someone to unload it.

Jessica Stepp | Jan 10, 2019
roberto morales | Jan 11, 2019

We do not recycle TVs. We use to but they have stopped since then.

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Do you still recycle printers?

Darrell Frey | Jan 10, 2019
Paul Springer | Jan 11, 2019

Yes i believe they do

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How do you reach a live person at this store? The automated menu is a joke.

Matthew Louis | Jan 10, 2019
roberto morales | Jan 11, 2019

Use extension 2180

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Can I get a remote DVD drive for my Microsoft Surface Book 2 that we just purchased there in york

Robert Kuhn | Jan 10, 2018
Phill Hammond | Jan 11, 2018

You'll be looking for a USB external DVD drive. Youll probably find a better price online though.

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Are you having a labor day sale

beth bennett | Jan 10, 2019
Its Zach Carter | Jan 11, 2019

No not this year, but check the app for exclusive only on app deals!

Do u sell 100$ amazon gift card

Taiwo Abdulkowiy | Jan 10, 2019
I Am Wondertwin | Jan 11, 2019

Yes they have various gift cards to purchase.

Is there a reason why your one manager Randy isn’t the best at dealing with costumer service issues, and just helps your customers waste there time, by not honoring what your website states?

B Hain | Jan 10, 2019
Judi L | Jan 11, 2019

Perhaps this would be better addressed if you contacted their corporate office directly.

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If i buy a wifi box what will be my monthly bill be?

Johnnie Brown | Jan 10, 2019
Stacey Murphy | Jan 11, 2019

You do not pay a monthly fee when you purchase. The cable company charges a monthly fee if you rent one of theirs.

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Do they fix laptop screens?

Kassy Romualdo | Jan 10, 2019
Alan Almond | Jan 11, 2019

I know this does not answer your question, but if they don't I know a place that does and they do good work. - it is called PHDfix Computer&CellPhone repair in Timonium. I go right by there most days if I can assist you in anyway i would be glad to.

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Do they install stereos?

Alan Walker | Jan 10, 2019
David Uwanawich | Jan 11, 2019

Yes, even if you didnt buy it from Best Buy, they can still install it.

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Does Best Buy recycle microwaves?

Karen Bailey | Jan 10, 2019
Customer Service | Jan 11, 2019

Who Recycles a microwave?

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Do I get a discount on ink cartridges that are finished..

Adette Brady | Jan 10, 2019
Daniel Boyd | Jan 11, 2019

Not sure i know office max did at one time.

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Do they install new battery in a tablet ?

Dave Buckman | Jan 10, 2019
James Rickell | Jan 11, 2019

Yes, Geek Squad.

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Do they offer military discounts?

John Hawkins jr | Jan 10, 2019
Dave Shilke | Jan 11, 2019

I will ask next time in the store

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Do they install car radios

Carlos Cotton | Jan 10, 2019
Ryan Little | Jan 11, 2019

Yeah

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Could i get my xbox fixed and what would be the price?

Vaughn | Jan 10, 2019
Gerald Nordahl | Jan 11, 2019

Ask the game stop store for help.

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Can I transfer my thing from a old kindle to a new one?

Judy Werner | Jan 10, 2018
Brenda Cook | Jan 11, 2018

Yes, Geek Squad would help you.

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What are the Covid safety practices like here?

People are asking | Apr 14, 2021
Cathy Klingenberg | Apr 15, 2021

Wear a mask and social distance

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Called 2x today, first wait 8 min, 2nd wait 12 min so I hung up. What's going on there?

Marian Lorence | Feb 13, 2021
J N | Feb 14, 2021

I seen a full phone sales crew goofing around. Geeks reading. Door man greeting. Phones just keep ringing...

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why do you even have a phone!!!

Sharon Staub | Feb 13, 2021
Anthony Brock | Feb 14, 2021

No not writing a book, and Sharon everyone needs a phone lol tf?

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do they fix broken monitor screens?

Rinzu xin | Jan 9, 2021
Awoir | Jan 10, 2021

They can check it out and let you know if they can fix it. A lot of times they can.

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Do you have battery replacements for 5s I phones? If so can I have an appointment

Dad Yoder | Jan 9, 2021
Matthew Frawley | Jan 10, 2021

No, pretty sure that is an apple store or one of those fix it stores.

What desk jet printer do you have in store that takes a 63XL ink cart?

Phil Bacon | Jan 9, 2021
razor jefe | Jan 10, 2021

Not sure call the location. They are very knowledgeable

Does best buy sell cold storage wallets

LIL PARK | Jan 9, 2021
Mike Mallery | Jan 10, 2021

Yes

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I have hearing difficulties. Are there earbuds with separate volume controls...

Kathleen Wlliams | Jan 9, 2021
Pete Geller | Jan 10, 2021

I don't think so and have never seen any but there may be an equalizer phone app that will.

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Can I bring my electronics in to get engraved?

Cache Taylor | Jan 10, 2020
Stacey Murphy | Jan 11, 2020

Call geek squad

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Why I can't get the aura blue Note 10 on At&t ????????

marco favorito | Jan 10, 2020
andrew kutz | Jan 11, 2020

Look into the librem from purism.

Why the hell have I been on hold for 10 minutes and not one damn associate has answered the phone to answer my question on why I was told they'd be here with my delivery between 8-12 and it's going on 1 and my ass still waiting!!

Marlene Flores (Mar Mar) | Jan 9, 2021
Cherie Tober | Jan 10, 2021

I have NEVER been able to get through to a live person to ask questions before wasting my time going into the store!! This is the worst store to get in touch with “customer service “.

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Do Best Buy have the I phone 8 plus

Brianna Floyd | Jan 10, 2020
perry halley | Jan 11, 2020

It looks like you can pick one up at the one in east York today.

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When will AirPods come back?

Liliana Auchey | Jan 10, 2020
Wayne Masters Jr | Jan 11, 2020

Best thing to do is to order direct from Apple of look on Amazon.

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Why is the customer service so bad when one calls the store? I was getting transferred to the wrong people.

Alex de Jesús | Jan 10, 2020
Kevin Jordan | Jan 11, 2020

You'll get better results if you go there in person and grab a sales associate, they'll all running around the store helping people so you have to intercept one of them

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Are they opening earlier on super bowl sunday?

Steve Myers | Jan 10, 2020
Joshua Ortiz | Jan 11, 2020

Why? If you need something on Superbowl Sunday, I'm sure you can get it during normal business hours. It's not like it's Black Friday and deals are flying off the shelves.

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What is the best app to make picture video with music

A Google User | Jan 10, 2020
Jason Miles (SmoothBassman) | Jan 11, 2020

iMovie on your iphone MacBook.

Will you put a screen saver on my cell phone. I purchased the cell phone at Best Buy and the screen saver online

NATALIE FUHRMAN | Jan 10, 2019
Ron Walrath | Jan 11, 2019

They will help you, just take the phone to the store.

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Do have air wireless earbuds

Nancy Ness | Jan 10, 2019
H Sierra | Jan 11, 2019

Absolutely

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How much is geek squad warranty?

Jocelynn | Jan 10, 2019
Stacey Murphy | Jan 11, 2019

The Geek Squad protection plan has been updated. Check price based on item

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Do you sell batteries for LG phones

Belinda Painter | Jan 10, 2019
Marcel Boykin | Jan 11, 2019

No, there are no phone batteries in store.

What does open box mean on your web site?

Judy Shaffer | Jan 10, 2019
Ron Walrath | Jan 11, 2019

Somebody bought it and returned it. There might be cosmetic damage or pieces missing.

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