Address: 43317 Grand River Ave, Novi, MI 48375, USA
Phone: +12487738444
Sunday: 7AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–12AM
Saturday: 7AM–12AM
TheMsbebe00
How does this establishment how so many good reviews when I hear of so many horrible ones!!?I decided to bring my family there for a late lunch. We love IHOP!!! Probably one of the worst mistakes I made. The place wasn’t crowded and they took forever to even greet us. Because we were talking and catching up we quickly realized the host didn’t ask for our drink orders so we waited until she was in eye reach and got her attention. She got our drink orders (seem like she was annoyed) our pretty quickly… after that we didn’t see her for another 30 minutes. We had hungry children and also a pregnant woman. When she took our orders she was very rude and unprofessional. Needless to say we waited another 45 minutes to get food and the host didn’t bother coming over to replenish our drinks. This place has always been slow but add unprofessional on top of it!!!
Ny Root
People who are complaining about the short staff clearly don't know how hard it's getting to hire new people. This is happening across all industries. When we went, I noticed that this place was short staffed, despite that the person who asked us to wait was very courteous. Then a supervisor came and took us to a table, she then said I will be your waitress today as we don't have enough people. Yeah, it took some time for us to get the food, but the supervisor really handled the situation very well.
Mayita Neuhaus
Travis, The new manager is so kind and professional! Everything is working perfectly! Thanks for the great food and service guys!!!! The lead server “Margaret” in the dining room is doing a great job also, she guides and coaches the younger waitresses nicely, and is always smiling. Thanks for today’s nice experience!
Truth Matters
We decided to eat here while the car was in the shop. I would have given 5 star 🌟, if customers who were there wasn't being ignored. The staff didn't acknowledge customers who were waiting to be seated to a table. One employee came to …
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I've never ordered from there over the phone but one night we were sat down to eat and then no waiter ever came to serve us for almost an hour so we left
For the Novi ihop place I have never experienced this and it was usually clean. And I been there like once every month. This is just my experience. Hope they improve.
Grest prices for just my bf and I it's usually around 22
That is not cool when I went into my neighborhood restaurant the had a sign on the door masks required and they wiped down the table with disinfectant all waitstaff were wearing masks so you should report this it's not STOP protocol
IHOP is at 43317 Grand River and Belle Tires is 42409 Grand River in Novi Mi
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