Jet's Pizza

Nicole Bradich

On August 1st i was refused service at this location. I may never order from this Jets again after this experience,and i am someone who orders 2x a week from this location. Heres what happened. I was driving home and phone had died so i couldnt call ahead. I arrived at jets at 9:45 pm they close at 10. I have been the last customer before as recently as two weeks prior. So i walk in and no employees are present. The open sign is on the lights are on and the oven is still on i see the belt moving and the heat rising from the opening. So i shout Hello several times still nobody. Pace around the lobby knock on the employee door no response. Five minutes go by finally at 950 pm a woman comes to the front and asks if im picking up i say no looking to place an order she gives me a dirty look so immediately i say just a jet boat with pepperoni. She says let me go ask my manager i tell her ive been her waiting 5 minutes tell him i just want a jet boat and i have been here 5 minutes. So she walks away The jet boat is the 2nd easiest item to make on the menu behind a jet bread. I used to work at a jets years ago. The process takes 60-90 seconds plus 7-8 minutes to roll through the oven. She comes back saying we dont want to take anymore orders tonight. I say i was here at 945 ive waited 5 minutes for someone to even come to the counter. She says well sorry we close at 10pm. At least she said sorry. I then say 945 is not 10 o clock and just walk away very disappointed. I do not believe i should have been refused service showing up during business hours. Also waiting 5 minutes at the counter to get greeted while multiple people are working is unacceptable I hate to post this but i felt hurt and kind of betrayed as i am a loyal customer who always choose jets first when it was time to order pizza for me and my family.

Alea Garcia

This place is awesome!!! I came in for a large deep dish super special and it was fresh & the fastest service I’ve received. I spoke with Phil, he has great costumer service! I will definitely be back!

Carlotta Hamilton

Worst jets experience EVERRRRR not only did I repeated myself several times of how I wanted my pizza and it still wasn’t correct. They didn’t have no plates no Parmesan no crushed peppers no nothing. I asked to speak with a manager and they said they couldn’t do anything about it no apology just a we can’t help u 🤷🏾‍♀️ They need a real adult working that store

Jeffrey M

I ordered 2 subs and they allegedly showed up and left . They didn't call and tell us they were here. They claimed to be short handed and didn't have time to call. Absolutely terrible customer service at lunchtime. Zero communication. …