The employees at this store are in nonstop motion, had a positive attitude and did a great a job fixing my phone quite quickly. You're in a mall so waiting without your phone is the best case scenario.
Sean Tamalni
May 25, 2022
On one hand Apple is really amazing. Changed many things in my life. Yes, I think that they are that big. On the other prices are crazy. Soon I am not sure the same amount of people will be able to afford the newest IPhone. Is it worth the money? Most definitely. Is it expensive? yes.
S.A. Leys
May 20, 2022
Went to have my computer looked at today - The appointment was easy to schedule. When I arrived, the person checking me in looked at the information I had submitted and added additional comments I made to his note documenting the problems I was having. Waited no more than 5 minutes before being called by the Technician whose service, insight and wisdom was nothing short of phenomenal. She clearly explained all of the options available to me as it related to repairs that needed to be made to my computer, the cost and timeline for the repairs to be made.
Yes, I could run to best buy and get another computer - but why? - When I think about what I need in a computer, it's not just the design and the technology that leads to my decision, it's the company as a whole, the service (both in-person and on the phone) and the reputation of the brand. (not to mention the cool stuff I can do with my computer because of how fast it is, how well it's designed, how much storage it has, the backlit keyboard, touchpad and screen).
I've written a book on this, I use it for graphic design daily, I've created a ton of presentations, emails, posters. I've used it to develop websites, infographics and my personal favorite - for photography and photo editing.
I will always have an Apple.
Joan Law Lowell
Apr 5, 2022
Super helpful staff in this very busy Apple store at the Providence Place Mall! We had an appointment, but not the right kind (service vs sales). They told us they would fit us in and we only waited less than 20 minutes. Service was fast and the didn't make my daughter feel bad for cracking her laptop screen. Shout out to Milton Hershey School for providing her extra protection and the first fix free!
How to find my apple i d when i deleted all my emails associated with it. My iPad is locked and can't do anything till i get my apple i d
Geraldine Smith | Sep 9, 2018
Killer Bee | Sep 9, 2018
You don’t, trust me. I lost all purchases. It’s so you have to purchase a new one along with the wonderful garbage from the i store and a new iCloud account to be able to purchase and track everyone.
Do they except Apple music cards for payment?
Gail Cortner | Sep 9, 2018
Mark Coates (bitpimpin) | Sep 9, 2018
No, you can only use those on the app store or in iTunes.
Is it possible to trade my gen 3 air pods for a newer pair
Harold Figueira | Jul 10, 2022
Cameron Simpson | Jul 10, 2022
Yes! But you most likely will have to pay the difference if there is one!
can my spouse bring my iphone to the appointment at your store tomorrow ?
Lisa Ballou | Sep 1, 2022
Henry Lattimore Jr | Sep 1, 2022
Yes, just make sure they have your AppleID and password or have FindMy already turned off. Have a recent backup.
They just need to give the employee the name the appointment is under and also their name so they know who to look for when it’s their turn.
FROM Eleftherios Pavlides MakPro
Serial Number (system): C02Z64CBLVDQ
appointment to replace battery.
QUESTION:
How long do I need to leave computer with you? do you send out or do you do on premises?
thans
Eleftherios Pavlides | Jun 10, 2022
Jason Ekholm | Jun 10, 2022
Good luck. Forever and they are expensive and don't care unless your paying otherwise your not good customer. Questions seem to be difficult and Apple is just a poor product
I would like to buy an Ipad mini 6 256GB. Do you have any available?
Thiago Aguiar | Mar 12, 2022
M J | Mar 12, 2022
I would imagine, though you would need to come in to check their stock or give them a call during buisness hours
How do I see if this apple store has certain products in stock?
Dina Abrahim | Feb 10, 2022
Lucien Ninfo | Feb 10, 2022
See the pick up in store on a product on apple.com and make sure it's this store
Do I need an appointment to have my phone looked at? I'm not sure what's wrong with it.
Diane Blau | Feb 10, 2022
Heather Bishop | Feb 10, 2022
They will see you the day you go you can call ahead but you don't have to
I’m handicapped and was wondering which entrance is closest to the apple store in providence place.
Paul “Mrw” Jones | Sep 8, 2021
Edgardo Morales | Sep 8, 2021
Floor # 3
my macbook pro keyboard has sticky keys making it difficult to use - can I bring in for fix?
Garry Plunkett | Sep 8, 2021
John Iannotta | Sep 8, 2021
No buy a new one
On a trip to Providence I bought a Mac mini from the store which I can't turn on now, can you give me some help?
Luis Alejandro Ledesma | Sep 8, 2021
Emilio Najera | Sep 8, 2021
Have you already contacted the Apple store, or costumer service?
Do we need an appointment to go in the store?
sharonda jimenez | Sep 8, 2021
Cindy Tenorio | Sep 8, 2021
In December the store wasnt open to the public. You could purchase something online and pick it up at the store. You can call them and see if that s changed
Can't hear people well on iPhone 8. What could be the problem?
Judi | Sep 8, 2021
Quintana Peavy | Sep 8, 2021
It is not worth buying.. Invest in something else please...
Would switching from verizon to t-mobile and unlocking my iphone 7 effect my apple watch5's apps? Most do not work now.
David Lamontagne | Sep 8, 2021
Seth Needham | Sep 8, 2021
That shouldn't be happening, contact T-Mobile customer service.
Do they have airpods and if so how much they cost
alderson luna | Sep 8, 2020
Grace Mazurkie | Sep 8, 2021
They have AirPods. They are about 150.
I cannot charge my iphone. My grandson had the same problem and it was cleaned by an associate of Apple.Do I have to make an appointment?
scluongo | Sep 8, 2020
Selvin Santos | Sep 8, 2020
Well not that i know just call them back
Will apple care cover a screen crack and how much is a fee
ANDREW PEDRO | Sep 8, 2020
David Adetiloye | Sep 8, 2020
Yes they will but I don't have any information about the actual fee which depends on the price and product! Thanks
How much money is it to get an iPhone 6s fixed if its screen is cracked and it will not turn on???
Starry Adventure | Sep 8, 2020
Fiona LM | Sep 8, 2020
Not sure. Best to go there to the apple store and ask. When you go, a rep will set an appt for you. Other alternative is to call the apple store first since it's the holiday season and make an appointment over the phone. You may also try your phone carrier.
First call the apple store at the Providence place mall and speak with a representative. Hope this helps.
Do you have glass screens for sell for iPhone 11?
Vanita Cassal | Sep 8, 2020
Fiona LM | Sep 8, 2020
On the first floor in the middle there is a small kiosk that sell screens for both apple devices and androids.
Where can I trade in old Mac books and Mac mini’s
LeRoy Jenkins | Sep 8, 2020
Hari Anantharaman | Sep 8, 2020
At the Apple Store possibly. A better alternative could be a gum tree sale
Even if they have to send it out it may not cost you anything. My daughter has a iPhone 7 and it's about 3 years old.. it wasn't working and we brought it in and the nice guy did some diagnostics and came to the conclusion that it needed to be shipped out. We are way out of the 1 year warranty but the guy just took some information and said it would be no cost to us and also gave us a loaner phone that he loaded up with her info and everything is for free. I thought that was fantastic.
I received a MacBook Air for Xmas and I have app updates. I get blocked. The message says This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancellled
David T | Sep 9, 2019
Jhonathan Pena | Sep 9, 2019
Made sure your account is showing on the Apple store instead of someone's else. Something else you can do since is new is to reset it and start fresh again.
I have an iWatch (2nd generation). Suddenly the face has partially lifted off the base for no apparent reason. Do I need an appointment at the store to drop it off or can I just stop by and leave it for evaluation?
Thanks,
Jack Gentile
Jack Gentile | Sep 9, 2019
Kimberly DeGuglielmo | Sep 9, 2019
I would make an appointment just to be on the safe side...you don't want to be waiting there for hours.
My phone is acting up. The Att store I bought it from said it’s a software issue. How do I make an apt?
That would depend on if your IPad is an older version or a newer one...if older you might be able to find ear buds on Amazon or Ebay. If a newer version than you will most likely need to use Apple ear buds.
If you really wanna block them, contact your cell service provider.
My iPhone and apple watch are no longer in sync with pedometer++ steps.
Rathna Prasad | Sep 9, 2018
Bob Landes | Sep 9, 2018
They can fix it
What is the phone number at Providence place
Susan Ballou | Sep 9, 2018
Terri Ferreira | Sep 9, 2018
Telephone number for Apple Store. Providence RI
DO I NEED TO MAKE AN APPOINTMENT TO REPLACE MY APPLE PHONE 6 BATTERY?
Mariah Harrington | Sep 9, 2018
Hayden Budd | Sep 9, 2018
yes
Are you selling replacement batteries for an I-Phone 6s at the discounted price of $29 now? If so is there a fee to replace it? Also, can I make an appointment or do you just come in and wait? thanks!!
Catherine DeNardo | Sep 9, 2018
Bob Landes | Sep 9, 2018
That's the price installed; always best to make an appointment
Bought a refurbished I phone 5s from Amazon. Now found out it’s locked. What to do?
Dino Mansfield | Sep 9, 2018
Bob Landes | Sep 9, 2018
Ask the person who sold it to you to go online and request getting it unlocked from the original carrier they bought it from; it also checks to see original owner and that its fully paid for; if you use same carrier then ask them to go to the original carrier and help you sign up for you in your own account
How much does the iPhone 6
Costs?
john gass | Sep 9, 2018
Bob Landes | Sep 9, 2018
Check Amazon or Craiglist (around $300)
how do i back up my phone?
Paul Carpentier | Sep 9, 2018
One World | Sep 9, 2018
This is a question for apple employees, not Google maps... however I'm sure if you ask the same question on the Google search you will have a better luck, you tube must have tons of videos explaining your question
Can the Providence store replace my iPhone 6 battery
Michael O'Keefe | Sep 9, 2018
Bob Smith | Sep 9, 2018
Call the store and ask
Are classes available at prov store and if so what classes
charles brady | Sep 9, 2018
Bob Smith | Sep 9, 2018
Classes like what?
Need to replace my iPhone battery. Actual battery drains out in less battery Han an hour
John Mello | Sep 9, 2018
Bob Smith | Sep 9, 2018
Call the store and see what they say
How do I remove the half moon from a text message
Lisa Annarummo | Sep 9, 2018
One World | Sep 9, 2018
This question won't be able to get an answer you can trust in here.. this is not the official "Q & A" for apple, I'll recommend for you to call them directly
I am getting constant messages on my new iPad Purchase of this item is not currently available....
Have tried most suggested remedies. IT’S BACK!
Why cant I find out what the ITEM is???
Gail Hines | Sep 9, 2018
Bob Smith | Sep 9, 2018
Where does this pop up?
Can this providence apple store replace a cracked screen on my I phone
Dee Crocker | Sep 9, 2018
Bob Smith | Sep 9, 2018
Most likely not
Do you sell unblocked phones for use in Bermuda the apple 7 phone
Catherine Di Pietro | Sep 9, 2018
Bob Smith | Sep 9, 2018
No they dont
I need my Apple ID back because it had a phone number but I forgot the phone number that was on it
Zany Polo | Sep 9, 2018
Bob Smith | Sep 9, 2018
Did you try "forgot id"?
hi have probleme have 6 plus grey when i plug i just star and take 2mn and shut off want repair can gars help me out thanks
Mamadou Faye | Sep 9, 2018
Bob Smith | Sep 9, 2018
Bring it in to them and see, this isnt a page run by the store, you would have to call them
Do you do trade in for IPhone 6s
Marlon Webb | Sep 9, 2018
Bob Smith | Sep 9, 2018
If they do itll be a very little amount that wouldnt be worth it
good morning I lost bill purchase of my phone as I do to request of new bill thanks
Diego Alberto Jaramillo Alarcon | Sep 9, 2018
Bob Smith | Sep 9, 2018
Well first off, this seems like a wireless company question and not apple, so id start by contacting your carrier company
How long is a diagnostic test on an iPhone usually take
Ok, well I need my iPad looked at to determine if it can be fixed or needs to be replaced. I'm also wanted support to get some glitches figured out on my iPhone 6 and personal instructions on a couple of things I cannot figure out....
Hi. My iPhone 6 got somewhat wet in my pocket. At first, it seemed to operate. Then I noticed it was off and unresponsive. I tried charging it a little to no avail. I removed the micro SD card. IT appeared to be dry. What can I do?
Thomas Buono
Paul Buono | Sep 9, 2018
Bob Smith | Sep 9, 2018
Try rice
I bought an iphone some weeks ago but the international capacity is not enough. Can I change and pay the difference???