Apple Providence Place

Category: Electronics store in Providence, Rhode Island

Address: 20 Providence Pl, Providence, RI 02903, USA

Phone: +14015339400

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Nolan Wells

Aug 4, 2022

The employees at this store are in nonstop motion, had a positive attitude and did a great a job fixing my phone quite quickly. You're in a mall so waiting without your phone is the best case scenario.

Sean Tamalni

May 25, 2022

On one hand Apple is really amazing. Changed many things in my life. Yes, I think that they are that big. On the other prices are crazy. Soon I am not sure the same amount of people will be able to afford the newest IPhone. Is it worth the money? Most definitely. Is it expensive? yes.

S.A. Leys

May 20, 2022

Went to have my computer looked at today - The appointment was easy to schedule. When I arrived, the person checking me in looked at the information I had submitted and added additional comments I made to his note documenting the problems I was having. Waited no more than 5 minutes before being called by the Technician whose service, insight and wisdom was nothing short of phenomenal. She clearly explained all of the options available to me as it related to repairs that needed to be made to my computer, the cost and timeline for the repairs to be made. Yes, I could run to best buy and get another computer - but why? - When I think about what I need in a computer, it's not just the design and the technology that leads to my decision, it's the company as a whole, the service (both in-person and on the phone) and the reputation of the brand. (not to mention the cool stuff I can do with my computer because of how fast it is, how well it's designed, how much storage it has, the backlit keyboard, touchpad and screen). I've written a book on this, I use it for graphic design daily, I've created a ton of presentations, emails, posters. I've used it to develop websites, infographics and my personal favorite - for photography and photo editing. I will always have an Apple.

Joan Law Lowell

Apr 5, 2022

Super helpful staff in this very busy Apple store at the Providence Place Mall! We had an appointment, but not the right kind (service vs sales). They told us they would fit us in and we only waited less than 20 minutes. Service was fast and the didn't make my daughter feel bad for cracking her laptop screen. Shout out to Milton Hershey School for providing her extra protection and the first fix free!

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Questions & Answers

How I make appointment with technician online

Fatima Fitts | Sep 9, 2018
Maria Soares | Sep 8, 2020

I like to make appointment for iPhone 10

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When will the store at the Providence Place Mall reopen?

Joseph Nauman | Sep 8, 2020
Charmaine Johnson | Sep 8, 2021

I need to make an appointment

Can I leave a computer at the store for repair without an appointment?

Lawrence Kraman | Sep 8, 2020
Ian Sanderson | Sep 8, 2021

can I mail the i pad for repair?

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How to find my apple i d when i deleted all my emails associated with it. My iPad is locked and can't do anything till i get my apple i d

Geraldine Smith | Sep 9, 2018
Killer Bee | Sep 9, 2018

You don’t, trust me. I lost all purchases. It’s so you have to purchase a new one along with the wonderful garbage from the i store and a new iCloud account to be able to purchase and track everyone.

Do they except Apple music cards for payment?

Gail Cortner | Sep 9, 2018
Mark Coates (bitpimpin) | Sep 9, 2018

No, you can only use those on the app store or in iTunes.

Is it possible to trade my gen 3 air pods for a newer pair

Harold Figueira | Jul 10, 2022
Cameron Simpson | Jul 10, 2022

Yes! But you most likely will have to pay the difference if there is one!

How do I make an appt at the Genius Bar

Holly Williams | Sep 8, 2020
Yu Liu | Sep 8, 2020

You can chat with the assistance on the apple.com/retail/geniusbar site.

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do you have xr phones available

Normand Lemenager | Sep 8, 2020
chris | Sep 8, 2020

Yes, they do have iPhone XR's.

my iphone SE battery won't recharge. What should I do? I tried a new cord. I tried blowing dust out of the port.

Nancy Chomyszak | Sep 9, 2019
Mr Mr | Sep 9, 2019

Replace

Do I need an appointment to buy a phone and transfer one phone to another? Also is my apple gift card valid in store

Kevin Christofaro | Sep 9, 2019
Timothy Killilea | Sep 9, 2019

You can go on there to buy a phone, but I suggest an appointment to transfer one phone to another. Gift cards should work.

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How to reset I'd not password

Gail moran | Sep 9, 2018
Matthew Graham | Sep 9, 2018

I’m pretty sure you have to password.

can my spouse bring my iphone to the appointment at your store tomorrow ?

Lisa Ballou | Sep 1, 2022
Henry Lattimore Jr | Sep 1, 2022

Yes, just make sure they have your AppleID and password or have FindMy already turned off. Have a recent backup. They just need to give the employee the name the appointment is under and also their name so they know who to look for when it’s their turn.

FROM Eleftherios Pavlides MakPro Serial Number (system): C02Z64CBLVDQ appointment to replace battery. QUESTION: How long do I need to leave computer with you? do you send out or do you do on premises? thans

Eleftherios Pavlides | Jun 10, 2022
Jason Ekholm | Jun 10, 2022

Good luck. Forever and they are expensive and don't care unless your paying otherwise your not good customer. Questions seem to be difficult and Apple is just a poor product

I would like to buy an Ipad mini 6 256GB. Do you have any available?

Thiago Aguiar | Mar 12, 2022
M J | Mar 12, 2022

I would imagine, though you would need to come in to check their stock or give them a call during buisness hours

I am interested in I phone 13 mini. Do I make appointment to purchase and set up?

Rene Letourneau | Feb 10, 2022
Joseph Fortunato | Feb 10, 2022

Sometimes you do

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How do I see if this apple store has certain products in stock?

Dina Abrahim | Feb 10, 2022
Lucien Ninfo | Feb 10, 2022

See the pick up in store on a product on apple.com and make sure it's this store

Do I need an appointment to have my phone looked at? I'm not sure what's wrong with it.

Diane Blau | Feb 10, 2022
Heather Bishop | Feb 10, 2022

They will see you the day you go you can call ahead but you don't have to

I’m handicapped and was wondering which entrance is closest to the apple store in providence place.

Paul “Mrw” Jones | Sep 8, 2021
Edgardo Morales | Sep 8, 2021

Floor # 3

my macbook pro keyboard has sticky keys making it difficult to use - can I bring in for fix?

Garry Plunkett | Sep 8, 2021
John Iannotta | Sep 8, 2021

No buy a new one

On a trip to Providence I bought a Mac mini from the store which I can't turn on now, can you give me some help?

Luis Alejandro Ledesma | Sep 8, 2021
Emilio Najera | Sep 8, 2021

Have you already contacted the Apple store, or costumer service?

Do we need an appointment to go in the store?

sharonda jimenez | Sep 8, 2021
Cindy Tenorio | Sep 8, 2021

In December the store wasnt open to the public. You could purchase something online and pick it up at the store. You can call them and see if that s changed

ARE U OPEN TONITE

ddayton380 | Sep 8, 2021
Giridhar Patarlagadda | Sep 8, 2021

They are open until 9pm

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How much does the apple iphone 12 pro max cost ?

Dilma Barbosa | Sep 8, 2021
Giridhar Patarlagadda | Sep 8, 2021

Please check on their website.

Is the new ipad available yet?

Kevin Von Hacht | Sep 8, 2021
heidi rivera | Sep 8, 2021

Not 2wks ago. I'm not sure about now.

Can't hear people well on iPhone 8. What could be the problem?

Judi | Sep 8, 2021
Quintana Peavy | Sep 8, 2021

It is not worth buying.. Invest in something else please...

Would switching from verizon to t-mobile and unlocking my iphone 7 effect my apple watch5's apps? Most do not work now.

David Lamontagne | Sep 8, 2021
Seth Needham | Sep 8, 2021

That shouldn't be happening, contact T-Mobile customer service.

Do they have airpods and if so how much they cost

alderson luna | Sep 8, 2020
Grace Mazurkie | Sep 8, 2021

They have AirPods. They are about 150.

I cannot charge my iphone. My grandson had the same problem and it was cleaned by an associate of Apple.Do I have to make an appointment?

scluongo | Sep 8, 2020
Selvin Santos | Sep 8, 2020

Well not that i know just call them back

Will apple care cover a screen crack and how much is a fee

ANDREW PEDRO | Sep 8, 2020
David Adetiloye | Sep 8, 2020

Yes they will but I don't have any information about the actual fee which depends on the price and product! Thanks

How much money is it to get an iPhone 6s fixed if its screen is cracked and it will not turn on???

Starry Adventure | Sep 8, 2020
Fiona LM | Sep 8, 2020

Not sure. Best to go there to the apple store and ask. When you go, a rep will set an appt for you. Other alternative is to call the apple store first since it's the holiday season and make an appointment over the phone. You may also try your phone carrier. First call the apple store at the Providence place mall and speak with a representative. Hope this helps.

Do you have glass screens for sell for iPhone 11?

Vanita Cassal | Sep 8, 2020
Fiona LM | Sep 8, 2020

On the first floor in the middle there is a small kiosk that sell screens for both apple devices and androids.

Where can I trade in old Mac books and Mac mini’s

LeRoy Jenkins | Sep 8, 2020
Hari Anantharaman | Sep 8, 2020

At the Apple Store possibly. A better alternative could be a gum tree sale

My iPhone and iPad were stole what should I do ?

Dawn Jones | Sep 8, 2020
Amanda aka HAZEL Slavin | Sep 8, 2020

Track it from apple.

Where are the apple stores location

gail moreau | Sep 8, 2020
RENEE S. | Sep 8, 2020

In the mall connected by walkway. Never have to go outside.

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Do I need an appointment to return a phone ordered online

HAYLEY ROBINSON | Sep 8, 2020
Tonisha Bates | Sep 8, 2020

It is always best to make an appointment

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do you have any I phone 11 Pro

Jackie Wudkiewicz | Sep 8, 2020
nacashta1 | Sep 8, 2020

No. I have samsung Galaxy note 10+ :)

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need to replace battery in my I phone 6+

Honorable Edward H Newman | Sep 9, 2019
Troy Dupont | Sep 9, 2019

They will do it provided it has apple care on it or a manufacturers warranty either or they should do it with no issues.

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Is it possible for the apple store to unlock a company locked iPhone?

Victorian Ruler | Sep 9, 2019
Lisa Jones | Sep 9, 2019

No its not possible

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are you offering classes on using new iphones, we just bought two, moving up from flip phones finally

Barbara Bellini | Sep 9, 2019
Timothy Killilea | Sep 9, 2019

They do! Stop by to speak to an employee. I've heard they even teach photography lessons.

How much would it cost to get the whole iPhone Xr fix

Irene Karweaye | Sep 9, 2019
jackie l | Sep 9, 2019

Even if they have to send it out it may not cost you anything. My daughter has a iPhone 7 and it's about 3 years old.. it wasn't working and we brought it in and the nice guy did some diagnostics and came to the conclusion that it needed to be shipped out. We are way out of the 1 year warranty but the guy just took some information and said it would be no cost to us and also gave us a loaner phone that he loaded up with her info and everything is for free. I thought that was fantastic.

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They have dumpsters or no

B and P Family vlogs | Sep 9, 2019
Dave R. A. | Sep 9, 2019

Yes they have dumpsters. Different businesses.

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How much does it costs an iPhone s6 Plus new battery here?

Keila Comas | Sep 9, 2019
Fred Kelley | Sep 9, 2019

You also check on line.

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Where can I buy a key fob to get into my apt

Frances Kelly | Sep 9, 2019
Kelly Spires | Sep 9, 2019

Clark the locksmith on Washington st

How do i make an appointment online?

Chou Tang | Sep 9, 2019
John O'Neil | Sep 9, 2019

How about you call them??? Jesus Christ....c'mon man....

Can I get an apple gift card in the store ?

james fischer | Sep 9, 2019
Fred Kelley | Sep 9, 2019

They will always take your money!

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How can I make an appointment for help at the store.

Kanina Hague | Sep 9, 2019
Carlos Alonzo | Sep 9, 2019

You need call or to go for mall Apple

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What is the price of 1 iphone 8 plus unlocked?

Fernando Hand | Sep 9, 2019
Chad Pinelli | Sep 9, 2019

64 gb por US $ 699 256gb por US $ 849

Do you guys fix the glass on the back of an iphone 8?

saige deoliveira | Sep 9, 2019
Chad Pinelli | Sep 9, 2019

Yes they do.

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I plan to buy a new laptop to replace my 10 year old one. Can you transfer what is on my old one onto my new one at the time that I buy the new one. If so, how long will it take and is there a charge?

Nancy Nowak | Sep 9, 2019
Deb N | Sep 9, 2019

Yes they will walk you through it or can do it for you. No charge for the walk through (migration s/w)

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What do I do if I forget my I phone passcode?

William KASTIN | Sep 9, 2019
Jay Grossguth | Sep 9, 2019

Have to have the apple id and email address used. You can have a new password sent to that email.

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How do I make an appointment today with technician online for my new Apple X phone?

pat moran | Sep 9, 2019
Faustino Rocha III | Sep 9, 2019

Apple genious

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I received a MacBook Air for Xmas and I have app updates. I get blocked. The message says This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancellled

David T | Sep 9, 2019
Jhonathan Pena | Sep 9, 2019

Made sure your account is showing on the Apple store instead of someone's else. Something else you can do since is new is to reset it and start fresh again.

Do they still have air pods in stock?

Angel | Sep 9, 2019
Chad Pinelli | Sep 9, 2019

As of 2 days ago they did.

How do I make an appointment with the Apple technician

Concetta falcone-codding | Sep 9, 2019
Carlos Alonzo | Sep 9, 2019

You do appoinment before

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Do you have to pay to park ?

Carrie Mclean | Sep 9, 2019
Colin Rich | Sep 9, 2019

You can park for free up until 2 hours. After that, charges apply based on the amount

how apple watch working i have to pay for service or monthly pay

Keo Sounedara | Sep 9, 2019
Mark Coates (bitpimpin) | Sep 9, 2019

I'm not sure I understand your question... You should be able to use the Apple watch without a monthly fee.

I bought and iPhone 6s from a friend but it's locked and they forgot the information to unlock it how can I reset it

Tracy Wilmot | Sep 9, 2019
Mark Coates (bitpimpin) | Sep 9, 2019

Just Google restoring a locked iPhone. It's an easy process...

Do I call the store when they open to make a genius bar appointment or can I do it before hand online reservation?

Christina Bentley | Sep 9, 2019
Michael Wheeler | Sep 9, 2019

Go with as many ways as possible, I agree with the other guides the place is usually jam packed everyday

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I have an iWatch (2nd generation). Suddenly the face has partially lifted off the base for no apparent reason. Do I need an appointment at the store to drop it off or can I just stop by and leave it for evaluation? Thanks, Jack Gentile

Jack Gentile | Sep 9, 2019
Kimberly DeGuglielmo | Sep 9, 2019

I would make an appointment just to be on the safe side...you don't want to be waiting there for hours.

My phone is acting up. The Att store I bought it from said it’s a software issue. How do I make an apt?

Stefanie OBrien | Sep 9, 2019
Faustino Rocha III | Sep 9, 2019

Go online. Apple genuis. Schedule an appointment.

Possible to replace ipod charging socket?

John Curran | Sep 9, 2019
Kendry Feliz | Sep 9, 2019

Yes it could be!

I JUST PURCHASED AN IPHONE 8 PLUS AND IT CAME WITH NO SIM CARD. DO I USE THE OLD SIM CARD FROM MY IPHONE 5S?

A Google User | Sep 9, 2019
Pascal Orisakwe | Sep 9, 2019

You can as well use your old SIM

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how do I make an appointment

Elizabeth Morse | Sep 9, 2018
Angelina Antonizio | Sep 9, 2018

you can go to the store and ask one of the employees to make one for you, or you can do it on the official apple website

Do you have the iphone SE? price? How long to transfer info from my iphone 5 (2011) with a dying battery?

Karen Rudio | Sep 9, 2018
Fabiola Mendes | Sep 9, 2018

Visit the apple store

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Why are you people pro-liberal,Democrat,feminist,yet anti-TRUMP ?

Killer Bee | Sep 9, 2018
Killer Bee | Sep 9, 2018

Been to many apple stores and it does back and forth. Contact apple online. Go to store. And like a cool its futile. Later

How do I upgrade my ipad

Robin Edge | Sep 9, 2018
Bob Landes | Sep 9, 2018

Apple Prov Center will help - make appointment online to save time They will a vegt some walk-in appointments

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Do you buy iPhone back

Honor McHenry | Sep 9, 2018
Fabiola Mendes | Sep 9, 2018

Yes they do.

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Does the store replace phone screens?

Merilyn Klawuhn | Sep 9, 2018
Fabiola Mendes | Sep 9, 2018

I think so

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how much would u give me for an iphone 6 rose gold small is cracked

Mercy Rivera | Sep 9, 2018
Bob Landes | Sep 9, 2018

How's the battery - maybe 45

The ear bud adaptor on my I pad is slightly larger than any buds I purchase. Do I need buds made by apple or is there an adaptor that allows any cheap ear buds work properly.

Chris Galkin | Sep 9, 2018
Kimberly DeGuglielmo | Sep 9, 2018

That would depend on if your IPad is an older version or a newer one...if older you might be able to find ear buds on Amazon or Ebay. If a newer version than you will most likely need to use Apple ear buds.

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does apple store carry i phone batteries?

vincent paiva | Sep 9, 2018
Michael Brown | Sep 9, 2018

I thought they were sealed... I guess they will fix it if it's still under warranty ...

how much is the screen of an iPhone 7 already installed and everything

Marco Favela | Sep 9, 2018
Johnny Saldana | Sep 9, 2018

If it is within the guarantee you can go there

How much is it to fix iPhone 7 battery??

Davina J | Sep 9, 2018
Kimberly DeGuglielmo | Sep 9, 2018

Im not sure...would suggest going to the store or looking on the internet.

how do I make an appointment for classes

william lemieux | Sep 9, 2018
Kimberly DeGuglielmo | Sep 9, 2018

go to the website and schedule it there.

How can I make an appointment with a Mac genius at the providence place mall?

Rich Graham | Sep 9, 2018
Kimberly DeGuglielmo | Sep 9, 2018

do it online

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How do I block someone using an iPhone 7???

Ante-supirek | Sep 9, 2018
Mark Coates (bitpimpin) | Sep 9, 2018

If you really wanna block them, contact your cell service provider.

My iPhone and apple watch are no longer in sync with pedometer++ steps.

Rathna Prasad | Sep 9, 2018
Bob Landes | Sep 9, 2018

They can fix it

What is the phone number at Providence place

Susan Ballou | Sep 9, 2018
Terri Ferreira | Sep 9, 2018

Telephone number for Apple Store. Providence RI

DO I NEED TO MAKE AN APPOINTMENT TO REPLACE MY APPLE PHONE 6 BATTERY?

Mariah Harrington | Sep 9, 2018
Hayden Budd | Sep 9, 2018

yes

Are you selling replacement batteries for an I-Phone 6s at the discounted price of $29 now? If so is there a fee to replace it? Also, can I make an appointment or do you just come in and wait? thanks!!

Catherine DeNardo | Sep 9, 2018
Bob Landes | Sep 9, 2018

That's the price installed; always best to make an appointment

Bought a refurbished I phone 5s from Amazon. Now found out it’s locked. What to do?

Dino Mansfield | Sep 9, 2018
Bob Landes | Sep 9, 2018

Ask the person who sold it to you to go online and request getting it unlocked from the original carrier they bought it from; it also checks to see original owner and that its fully paid for; if you use same carrier then ask them to go to the original carrier and help you sign up for you in your own account

How much does the iPhone 6 Costs?

john gass | Sep 9, 2018
Bob Landes | Sep 9, 2018

Check Amazon or Craiglist (around $300)

how do i back up my phone?

Paul Carpentier | Sep 9, 2018
One World | Sep 9, 2018

This is a question for apple employees, not Google maps... however I'm sure if you ask the same question on the Google search you will have a better luck, you tube must have tons of videos explaining your question

Can the Providence store replace my iPhone 6 battery

Michael O'Keefe | Sep 9, 2018
Bob Smith | Sep 9, 2018

Call the store and ask

Are classes available at prov store and if so what classes

charles brady | Sep 9, 2018
Bob Smith | Sep 9, 2018

Classes like what?

Need to replace my iPhone battery. Actual battery drains out in less battery Han an hour

John Mello | Sep 9, 2018
Bob Smith | Sep 9, 2018

Call the store and see what they say

How do I remove the half moon from a text message

Lisa Annarummo | Sep 9, 2018
One World | Sep 9, 2018

This question won't be able to get an answer you can trust in here.. this is not the official "Q & A" for apple, I'll recommend for you to call them directly

I am getting constant messages on my new iPad Purchase of this item is not currently available.... Have tried most suggested remedies. IT’S BACK! Why cant I find out what the ITEM is???

Gail Hines | Sep 9, 2018
Bob Smith | Sep 9, 2018

Where does this pop up?

Can this providence apple store replace a cracked screen on my I phone

Dee Crocker | Sep 9, 2018
Bob Smith | Sep 9, 2018

Most likely not

Do you sell unblocked phones for use in Bermuda the apple 7 phone

Catherine Di Pietro | Sep 9, 2018
Bob Smith | Sep 9, 2018

No they dont

I need my Apple ID back because it had a phone number but I forgot the phone number that was on it

Zany Polo | Sep 9, 2018
Bob Smith | Sep 9, 2018

Did you try "forgot id"?

hi have probleme have 6 plus grey when i plug i just star and take 2mn and shut off want repair can gars help me out thanks

Mamadou Faye | Sep 9, 2018
Bob Smith | Sep 9, 2018

Bring it in to them and see, this isnt a page run by the store, you would have to call them

Do you do trade in for IPhone 6s

Marlon Webb | Sep 9, 2018
Bob Smith | Sep 9, 2018

If they do itll be a very little amount that wouldnt be worth it

good morning I lost bill purchase of my phone as I do to request of new bill thanks

Diego Alberto Jaramillo Alarcon | Sep 9, 2018
Bob Smith | Sep 9, 2018

Well first off, this seems like a wireless company question and not apple, so id start by contacting your carrier company

How long is a diagnostic test on an iPhone usually take

Nancy Phaneuf | Sep 9, 2018
Bob Smith | Sep 9, 2018

Which one

Is it smart/necessary to make an appointment?

Galen Snow | Sep 9, 2018
Galen Snow | Sep 9, 2018

Ok, well I need my iPad looked at to determine if it can be fixed or needs to be replaced. I'm also wanted support to get some glitches figured out on my iPhone 6 and personal instructions on a couple of things I cannot figure out....

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How do I make an appointment

Linda Jutras | Sep 9, 2018
Bob Smith | Sep 9, 2018

You have to go in and leave your name

Hi. My iPhone 6 got somewhat wet in my pocket. At first, it seemed to operate. Then I noticed it was off and unresponsive. I tried charging it a little to no avail. I removed the micro SD card. IT appeared to be dry. What can I do? Thomas Buono

Paul Buono | Sep 9, 2018
Bob Smith | Sep 9, 2018

Try rice

I bought an iphone some weeks ago but the international capacity is not enough. Can I change and pay the difference???

Edwin Jhonas Franco | Sep 9, 2017
Bob Smith | Sep 9, 2018

Yes, you have to go in to the store though

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