Address: 2169 Poplar Ave East, Palo Alto, CA 94303, USA
Phone: +16509218552
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Jennifer Picinich
Enrique was fantastic. The battery was dead on my Ram Promaster which disables the electric door lock and makes it impossible to get into the cab to jump the battery or to unlock the hood to get to the jump points. I have roadside service with my insurance, but one company they sent couldn’t get into the cab and the second company they sent no showed on me. I waited from 1pm-6pm before they finally dispatched Enrique. He got there promptly and was able to hook up a jump box to my starter allowing us to use the fob to open the door. He then jumped my battery and got my van back on the road. He was quick, friendly, and knowledgeable! I highly recommend his services if you are in a bind! I know I will keep his number handy for future emergencies.
Amina Ly
Enrique was incredible. The other reviews are an accurate representation of what your experience may be. He was very prompt, friendly, and professional. He handled the car with care, and was very communicative both before and after arriving. The quote he gave me was accurate, and he did his best to make me feel comfortable while I was dealing with a massive inconvenience. He waited while I dropped the car off at the auto shop, and then made sure I had a ride home afterwards. I would absolutely recommend him any time you need a tow in the area.
Crystal Ngai
If you need a tow in a pinch, Enrique is your guy. I was helping my friend with his car which was parked on a side street in Palo Alto. It was completely undriveable since the clutch went out. We called around and Enrique answered and after providing him with details, he was able to come within 30 mins to pick up the car with his tow truck. He also agreed ahead of time that towing the inoperable car from Palo Alto all the way to Santa Clara would be no problem. After securing the car with his truck, we drove to my friend's shop in Santa Clara. What impressed me the most was that Enrique was able to reverse the tow truck in a narrow alleyway, AND was able to reverse the car into the tightest spot without touching the building or the surrounding cars. This man has skills! What I like most about him is the fact that he's super honest, friendly, and professional with his services. Definitely give him a call and he'll provide you with a quote before committing to any work. Thank you so much, Enrique!
Jazmin Perez
Enrique was extremely helpful, professional, and kind when my car suddenly broke down and needed to be towed. He answered my call immediately, gave me an accurate towing estimate, and promptly picked up my car. Enrique was very personable and supportive, which I really appreciated after the scary car experience. When he came by for the car he made sure I had a ride home and reassured me that everything was going to work out. After feeling stressed about the entire situation, I felt so much more at ease, and we went on to have a lovely conversation while he harnessed my car. I could tell he is a great person with a big heart, and he made me feel cared for. Definitely highly recommend!
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Yes, depending on condition and location of were the vehicle is located, we would likely offer a fair price for your junk car.
Absolutely, we love prescheduled tows!
Yes, we have equipment that has a clearance of 7’0 feet. We can tow out of most parking garages.
Yes! While we can tow your vehicle without the keys being present, it is safer for the vehicle to have the keys present, as all vehicles are different and may require specific handling.
Yes we have flatbed towing services to aide in safe transport of lowered, exotic, classic, and damaged vehicles.
If the vehicle is on a public street or public land, please contact local law enforcement. We can remove unwanted vehicles from private property, if you can verify that you are the property owner prior to the vehicle being removed. Please contact our office for more information and current estimated wait times.
If we are the private property towing enforcement agency contracted for your location, the property manager is the only person who can call us out. Please contact them directly to handle the situation.
Yes we offer long distance towing services to select areas. To schedule your transport give us a call to see if your route is within our service area.
Yes, we can jump start your car to get you back on the road. Give us a call for pricing and estimated wait times.
We provide fuel delivery services. Call us to get a quote and estimated wait time.
Our professional and friendly staff would be more than happy to help you get back on the road by changing your tire to the spare. Give us a call for more information.
We provide vehicle unlocking services; but you must be able to prove you are the owner of the vehicle.
Towing costs vary depending on the vehicle and distance needing to be transported. For more information on our prices and estimated wait times give us a call.
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