Standard Optometry

Category: Eye care center

Address: 4153 El Camino Way Suite A, Palo Alto, CA 94306, USA

Phone: +16509171342

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–6:30PM

Wednesday: 10AM–6:30PM

Thursday: 10AM–6:30PM

Friday: 10AM–6:30PM

Saturday: 10AM–5PM

Reviews

Katherine Ma

Apr 23, 2022

I appreciate how Dr. Lisa Lo tries to find the prescription that you truly want. For example, slightly "weaker" glasses are more comfortable for me based on my usage patterns, but slightly "stronger" contacts feel better for me, and Dr. Lo has been patient and kind in helping find this comfortable and practical balance! I've been coming here for a couple years now, and plan to continue as long as I'm in the area. The glasses / sunglasses selection is also quite decent - I'd put it in the middle bucket (I've seen places with more and with fewer options).

Jean-Louis Brunet

Jul 27, 2021

Very happy with Lisa and her staff at Standard Optometry! Always professional, efficient and kind, it’s a true pleasure to have them take care of our glasses and contact lenses! Thank you!

nirmit d

Jun 4, 2019

I went there to get my glasses fixed. The staff was very courteous and polite. They seemed to have a good collection of lenses too. Conveniently located on El Camino real, you should definitely check out this place for buying new lenses.

Stephanie Gu

Sep 1, 2018

Do not go here if you want quality glasses. After getting glasses here I felt my eyesight was getting worse. I went to my doctor and he measured my glasses and told me the astigmatism in the right and left eye were completely wrong! I called them to check up on this and apparently they had swapped the left and the right eye astigmatism. I tried to get my benefits reenacted so I could get my glasses redone at another better location, but I had a very bad experience with the doctor. First, she didn't understand what I was saying and told me that I should expect imprecision on the cylinder in the glasses. She said it is fine if it is 5ish degrees off. That is not what you want to hear from a place making your glasses. Then after understanding that they simply messed up my astigmatism prescription on the glasses, she said it was too late to issue a refund, and in general they do not do any refunds. This is very unfair, since a simple check on their side after getting the glasses back from the lab would have allowed them to discover this error. The error is completely the fault of Standard Optometry. She said she could redo the glasses but I didn't want to get my glasses redone at a place that I no longer trust. I have been using their glasses with the incorrect prescription for over a year now. Even after knowing this, neither the doctor or staff EVER apologized about getting my glasses prescription incorrect. They did not sound apologetic or seem to care at all. Instead they tried to shift the blame away from themselves saying "they want to check the glasses" (even though my doctor already measured it) and "eyesight changes over time" and "it's ok to be imprecise on some measurements." Going back I read some other reviews of this place and it seems like there's a pattern of poor quality glasses made here. This is really sad because my previous experience with the staff here was pleasant and I felt they had a decent frame selection. However I care about my eyes and no longer trust this place to deliver me quality lenses, or to own up to their own mistakes and issue me a refund when they clearly made a mistake on their side. I don't recommend anyone to get their lenses done here. Stay away if you want to protect your eyes.

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Questions & Answers

Do you require social distancing of at least 6 feet?

Elizabeth Tsai | Sep 7, 2020
Standard Optometry | Sep 7, 2020

Yes, we request that customers and staff try to maintain a 6' to properly social distance whenever possible. Everyone in the office must also wear a mask for the duration of their visit. We are also requesting all customers interested in looking at glasses to call ahead to schedule a time so that we do not have too many people in our office at a time. Please feel free to call us at 650-917-1342 if you'd like to make an appointment, or if you have any additional questions. Thank you!

Are you taking medical and medicare insurences for lenses and frames

Srinivasan Narayan | Sep 8, 2019
Standard Optometry | Sep 7, 2020

We take vision insurance plans, which includes most VSP (Vision Service Plan) and Eyemed plans. Please feel free to call us at 650-917-1342 ahead of time if you would like to inquire about your insurance eligibility.

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