Address: 180 Canal Pl, The Bronx, NY 10451, USA
Phone: +18887425877
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: Closed
Amy Azubuike
Rafael (sp?) is an ANGEL who speaks from the heart, and makes sure you got exactly what you need and then some. And giving props to his supervisor, Lonnie Anderson (sp?) for allowing him to do what he does, and cultivating a space of good energy!!
Faith Ndubuisi
UPS really needs to do better. Their customer service is less then OK. I asked for my package to be held at the Depo so I can go pick it up after work but according to Nicole a supervisor in customer service It could not be held but had to be sent to my home. I explained to her I WORK and I WILL NOT BE HOME they suggested I pay $7.00 for it to be held at an access point. I explained I already paid APPLE a shipping fee, so now I have to pay it again! What sense does that make? We are all struggling to make ends meet and I think UPS needs to do better by their customers. I am very, very unhappy with their service and if I had a choice I would use FEDEX or another shipping that is more customer focused. Sad.
Sal Mizzawi
Horrible service. Staff decided to close 1 hour earlier while sign clearly says they close at 6 pm. Got there at 5:30 and the guy at the door said “no body is here to give you your package”. I had to yell and film them so that the manager of this site be forced and bothered to do his job. Manager was so rude and unprofessional, I had to record them so that they give me my package. I literally had to threaten them that I will send the video to HR so that I finally got them to open the office and give me my package (with two other customers). They are scheduled till 6 pm yet they decided to close earlier. HORRIBLE SERVICE.
Jillian Aldea
Today was overall a long day but After coming in to pick up my item I must say Will at customer service was extremely helpful, he listen to my concerns was fast at retrieving my package. I came back later in the day and he also helped me ship out two packages.Thank you Will keep up the great work we need more Courteous people like you in the world.
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Horrible service. I've been having the same problem. I took a day off work in order to get my package. No one showed up and the driver claimed that I requested that the package be held at the facility. Liars, lazy, and no customer service etiquette whatsoever. We need to write to our representative.
I don't work at ups so I have no idea. I've had the same issue many times in the past
My account was of the service directly attributed to the actions of the front desk employees NOT of UPS delivery service. The front desk employees are competent and knowledgeable! I do have extremely awful things to say about another location when it comes to their "Let us pack it for you service."
2 things one get to know your Driver in the are 2 get the number to the office so you communicate both so u could receive or find a place where u pick your package, so there is no mis communication.
Why they should do that? You have a tracking number. It's your responsibility to check. UPS is the carrier not the shipper.
This should be in reviews not questions.
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WWW.upsjobs.com
I dont think so if your close you can go find out
Yes but it's a general number. Not too specific locations.
Go online look for corporate telephone number.
No
Also, apply from upsjobs.com
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