UPS Customer Center

Category: Shipping and mailing service in New York

Address: 13640 Springfield Blvd, Queens, NY 11413, USA

Phone: +18007425877

Opening hours

Sunday: Closed

Monday: 7:30AM–7:30PM

Tuesday: 7:30AM–7:30PM

Wednesday: 7:30AM–7:30PM

Thursday: 7:30AM–7:30PM

Friday: 7:30AM–7:30PM

Saturday: Closed

Reviews

MS.NETTE

Sep 1, 2022

Please update your working hours for 136-40 Springfield Blvd site

Keith Turner

Aug 16, 2022

Had to wait a long time today came back at 3:00 off lunch and then it was still slow that kind of sucked

Janie

Jul 19, 2022

Extremely bad customer service. They barely speak English. Zero stars

Belinda Robertson

Jul 13, 2022

Quick with Amazon returns

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Questions & Answers

When does The delivery drivers stop delivering? Also if you guys are close and packages still out for delivery, do they still get delivered the same day?

William Carter | Sep 13, 2017
Bodhnarine Bansi | Sep 13, 2017

Depending on the location... some delivery are done up to 8pm Almost all deliveries gets delivered the same day.

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Why are they closed on the weekends when UPS delivers 7 days a week, especially holiday season? Why must we take a day off of work during the week in order to pick up a package that their drivers messed up with the delivery?

Warren Bills | Sep 13, 2018
James P | Sep 13, 2018

YES DRIVERS DO MESS UP! 1 PERSON Tried to deliver my package to my neighbor 2 blocks away. When they refused delivery my neighbor saw UPS delivery person throw packages into next persons yard. Where someone stole them... I'm still don't have my packages.....

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I need advice because the driver for my area south ozone park don't care about my package they always leave it on some else porch which is the neighbors who don't have a heart to hand it over. What can i do

Chandra Woolford | Sep 12, 2020
Chandra Woolford | Sep 12, 2020

Sonia mapp i hear you my dear but i don't be home i have to work i very rearly see them

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Got a packaged Supposed to be delivered yesterday driver stated he “left it “ came back did a search still no package - check my neighbors cameras & they driver never even came to deliver my package - never again ! SPRINGFIELD LOCATION !

Industry News | Sep 12, 2020
A.A S.C | Oct 17, 2021

Contact the teamsters local 804 union. It’s time their members be held accountable. These drivers hide behind them, that’s why they do the things they do

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If package is not delivered will it go back to office

Cynthia Brooks | Sep 13, 2019
George E. Krebs Jr. | Sep 13, 2019

Yes it will.

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So THIS SPRINGFILED GARDENS UPS HAS BEEN DELIVERING PACKAGES TO MY ADDRESS FOR THE PAST 20 YEARS AND TODAY I WAS EXPECTING SOMETHING VERY IMPORTANT AND THEN PUT PACKAGE AS UNDELIVERABLE ABLE DUE TO INCORRECT ADDRESS ......#BBB HAS TO BE CALLED

Kelvin Johnson | Sep 13, 2019
dwayne henry | Sep 13, 2019

I dont think so buddy that location has only been open for 5 years

Can i get small box at this location and my label print

Natalee Salmon | Sep 13, 2018
LaToya Bowles | Sep 13, 2018

No longer selk boxes there, but the store located on 22919 Merrick does both

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What time are you open today?

BirdLoving Girl | Sep 13, 2018
George E. Krebs Jr. | Sep 13, 2018

You can Google UPS locations to be sure, but I believe that they open at 9 am.

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What is the direct phone number for this location ?

irma torres | Sep 13, 2018
Randolph Howard | Sep 13, 2018

They will not give it out over the phone. I'm picking up a package in an hour. If I get it I will post it.

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What time does this location close for lunch?

Beverly Hayward | Aug 13, 2022
UPS Customer Center | Aug 13, 2022

Hey there, these are our operation hours: Mon-Fri: 9:30AM - 2:00PM, 3:00PM - 5:00PM.

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What are the hours?

Maria Molina-Grey | Aug 13, 2022
Ray Mclean | Aug 13, 2022

I know they close 5 and lunch is from 2 pm to 3 pm

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Can you drop off a package there?

rennae francis | May 15, 2022
Taskah Hart | May 15, 2022

Yes...

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Can I pick up my package that’s sitting on delay from this facility

sambina s | Sep 12, 2021
UPS Customer Center | Sep 12, 2021

Hello, Sambina! For further information/assistance about your package, please contact us with your tracking number and your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp. -Isco

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Does this location print labels?

candice reeves | Sep 12, 2021
UPS Customer Center | Sep 12, 2021

Hello, yes we do offer the service to print labels at this customer center.

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What’s going on rn at the Springfield location I’m expecting a package today And it supposedly got delayed due to “natural disaster or weather “ when the weather is fine something doesn’t add up. I wonder if i can stop by and pick it up myself ?

Celine Cardoso | Sep 12, 2020
Glen Greezy | Sep 12, 2020

They are TERRIBLE. I had a package delayed for dumb reasons too, and the truth is the package was in another location 20 miles away and they told me I had to go pick it up... As if I was the delivery guy. Rf we

If I didn’t receive my order can I pick it up at the office?

Amyaa Milann | Sep 12, 2020
Henry Velez | Sep 12, 2020

Yes You Can ,But Call them In Advance That You Will Pick up your Package. Bring Your I.D.

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How can I apply to the this ups or can you just come in if you have already worked with this company and still the i.d

Brianna Milton | Sep 12, 2020
Taskah Hart | Sep 12, 2020

When searching on upsjobs.com Search for Laurelton...

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Is it legal for google to not post a negative review? I posted a review last Saturday and it still doesnt appear on here. #falseadvertising

Miss Monique | Sep 12, 2020
100Shinobis | Sep 12, 2020

I think you should also post honest reviews on other sites. Nor just google.

WHAT time do they deliver package to aramex SPRINGFIELD GARDENS, NY, US

maybel mmcormic | Sep 12, 2020
annette williams | Sep 12, 2020

Now time to call and find your inquiry info you seek.

Would they give me my package if I showed them my ID and the package has another name on it?

Shannon Forrester | Sep 12, 2020
Yasmine Pinchback-Morris | Sep 12, 2020

No

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Is this location open at 8pm today ?

Nathaniel gales | Sep 12, 2020
Warren A | Sep 12, 2020

Only for pick up

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Is it your trucks facilitate Howard Beach location

Franse Gray | Sep 13, 2019
Adrian | Sep 13, 2019

Yes, this location does serve Howard Beach.

Packet say delivered but home all day ? What happen ? Spring field driver are so lazy they are the type to scan your item & not drop it off or he never put it but my apt door cause he so lazy

Elana F | Sep 13, 2019
Henry Velez | Sep 13, 2019

Sometimes when there's no one home to accept the package they drop off the package at A access UPS pickup point, near your neighborhood. they usually print the address on the receipt where you can pick up your UPS package at access point in your neighborhood.

What time do you close

Denise William | Sep 13, 2019
A.A | Sep 13, 2019

8pm -10pm customer counter open mon- fri

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I waiting for my package it's very important is 9:08pm I don't see anything??

George Howell | Sep 13, 2018
George Howell | Sep 13, 2018

I have big weeding tomorrow...

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When will my package be delivered when it says "Delay: Emergency Situation or Severe Weather:?

Maceo Karriem | Sep 13, 2018
Lynwood Thompson | Sep 13, 2018

No doubt...

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My package has a destination scan at this place can I just go in and pick it up instead of waiting for redelivery?

sawu johnston | Sep 13, 2018
Warren A | Sep 13, 2018

You can if you schedule a pick up.

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