Enterprise Rent-A-Car

Category: Car rental agency in East Boston, Boston, MA

Address: 15 Transportation Way, East Boston, MA 02128, USA

Phone: +18332305695

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Justin K

Aug 5, 2022

Always a great experience using Enterprise! Competitive rates but more importantly outstanding customer service. All the other rental companies have long lines and and a slow check out. I never take more than 10 minutes to get out of the lot with the rental. To top it off the fleet of vehicles are outstanding.

Judi Dean

Jun 7, 2022

Exceptional experience!!! We had put in a reservation with another car rental agency and at the last minute prior to our trip we decided to check out Enterprise and their prices. We got a car over $200.00 less and will certainly go back for another rental. 1-When we landed and went to the counter lady, she was very pleasant and even gave us an upgrade without additional charges. 2-We then went to pick up our car, the gentleman gave us a few options which didn't work for us, then we saw a car that would fit for us, he said that was a luxury car. Oh....then...he said "if this works for you, it works for us'!!! and without additional charges! 3-Upon return the process was very smooth and the gentleman was very pleasant and professional!! Enterprise you are employing the best customer service agents!!! thank you and we will certainly share our experience with our friend!!! FYI This location was Boston/Logan Airport!!!!

Ronny Camacho

Mar 23, 2022

The service in Boston was top notch. Every single employee, from the agent that checked us in to the attendants that brought us our van gave us VIP service. The van was very clean and the staff was very friendly. They did everything to make sure that we had everything we needed even wiping down interior again to make sure it was totally clean, which was not necessary because van was spotless. One attendant even made us take a family picture which was very nice of her. When we returned vehicle, the service was just as good and very fast. Thank you Enterprise for your 5 star service and experience. I will always be a loyal customer. Ronny- Los Angeles, Ca

MedinaC29

Feb 23, 2022

Vehicle was not ready at the time of pickup but I was ensured they would get me the SUV I had reserved especially when I had a large party with me. Waited a few minutes and was able to be on my way. Returning the vehicle was very easy and the attendant was very polite and interested in how well the vehicle served us. Would definitely rent again!

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Questions & Answers

what if our flight gets in after midnight?

Richard Lopez | Sep 6, 2018
Scott Fenton | Sep 6, 2019

I called and asked them this question. The rental agencies help each other out. Just go to an open agency and they will assist you.

Is this location at the airport or offsite?

Kathi Terlizzese | Sep 6, 2018
H Smith | Sep 6, 2018

It's at the airport but you have to take the shuttle bus to where you get the rental. It was convenient for us and all rental car places are in the same area.

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Do the shuttles to the airport run all day. We will be dropping off the car at 4am

Karen Flood | Sep 6, 2018
John Carr | Sep 5, 2021

How do I get the phone number for the rental center at Logan airport Boston mass? My flight to Logan is do in at 11:30 PM. is gonna be hard for me to get to the rental center before midnight I am flying JetBlue flight number 392 how am I gonna get my car?

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I am thinking of renting a car and will have a dog with me. Can she go on the shuttle to the rental office? thanks

Sarah Lyda | Sep 6, 2018
H Smith | Sep 6, 2018

I would suggest calling just to make sure. If an esa or service dog, that wouldn't be a problem for sure, but not sure about pets.

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Is there a shuttle bus to enterprise rentals from Boston airport?

Lynn Hyland | Sep 6, 2018
mimoun lakbiri | Sep 6, 2018

Yes there's a free shuttle bus.

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I have a reservation but Southwest has changed the flight times. How do I change the pickup and drop off times?

Sally Martino | Sep 5, 2021
Lisa White | Sep 5, 2021

You can call them and they can change for you

My reservation is for 10 p. but my flight was changed and,arrives at 7:49 pm. If I change the time the cheaper price I booked gets changed to current price. Do you think I will be able to get in 2 hours early?

Carole Jasak | Sep 5, 2021
Mary Bordelon | Sep 5, 2021

I had a similar situation, I simply called to let them know of the change. They made a note of it and when I arrived I got a free upgrade bc they didn't have the truck I requested. There are plenty of vehicles there for renting. They were great at getting me in a vehicle quickly. I hope this helps.

What if you are a day late in returning the vehicle.

Kevin Curry | Sep 5, 2021
a sandoval | Sep 5, 2021

Your credit card gets charged for the extra day plus late fees

hello alright, do you have anybody who speaks spanish?

Tatiana Tais | Sep 5, 2021
raul priede | Sep 5, 2021

Negative

does anyone know what the deposit is using debit card with proof of return flight? is it 20% of the rental cost still? i have not rented in a few years

cynthia mason | Sep 5, 2020
Matt Haegele | Sep 5, 2020

They held one extra day for the rental. I have used both credit and debit and have never had an issue

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Is there a shuttle bus to Enterprise from terminals A & B at Logan Internationl Airport? And if so, where do you get it

Sandy M | Sep 5, 2020
kay burnett | Sep 5, 2020

Yes there is. Right outside baggage area. There are signs and buses show where they are going as well. Enjoy your trip.

Do you rent cars from Quebec City to Boston, MA one way?

Deborah Sterling | Sep 6, 2019
Davin Mcdowell | Sep 6, 2019

Yes

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If I drop my car at enterprise at Boston airport, how do I get to the gates

Leslie Bedard | Sep 6, 2019
Juan Jose Vilella | Sep 6, 2019

Just follow the signs, after you take the shuttle.

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I am interested in a long term rental (36 days) one way to SFO. Is it recommendable to get a special qoute for that by phone?

Florian CG | Sep 6, 2019
Matteo Filippi | Sep 6, 2019

yes. they have mothly rates too. but you are over 1 month

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Are the Ford Eco-Sport vehicles that Enterprise rents equipped with all-wheel-drive?

steven pederson | Sep 6, 2019
Maximilian Halus | Sep 6, 2019

You'd have to call them to find that out.

Do you need to take a shuttle from United to the Enterprise car rental office?

Tom Wolfe | Sep 6, 2019
Maximilian Halus | Sep 6, 2019

Yes if you are arriving at Logan, you get one of the rental shuttles

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WHEN RETURNING ENTERPRISE CAR TO THIS LOCATION HOW IS THE EASIEST WAY TO FIND IT

Scottie-Jean Diebold | Sep 6, 2019
J Miller | Sep 6, 2019

GPS gets you to the exit. Then just follow the signs to your rental car company

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logan/boston: am taking the silver line from the Seaport area. what stop do I get off for enterprise? thanks. marc

marc english | Sep 6, 2019
Nicole Jesson | Sep 6, 2019

You will need to transfer to either the 22 or 33. They are free shuttles.

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Hello, I would like to rent a car for 7 passengers from December 26 to December 29, what would the approximate cost be?

GJ SN | Sep 6, 2019
brandon waring | Sep 6, 2019

sorry if this is mistranslated. The best way to get a cost estimate is to go through the enterprise.com reservation process. Which will show you availability and cost with a final total at the end and a reservation from a car. You don't pay until you pick up the car.

where do i return the car i have rented

Leslie Marmorato | Sep 6, 2019
Bil Benden | Sep 6, 2019

Just follow the signs to rental car returns

What if our plane gets in after midnight. What time do you open up

Cathy Jackson | Sep 6, 2019
Miss Kay | Sep 6, 2019

I believe they are 24 hours. Call to confirm!

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I am coming in from Johnston, Rhode Island, headed to Logan air port . Where do I drop off my Enterprise rental?

Jim Degaitas | Sep 6, 2019
Miss Kay | Sep 6, 2019

When you arrive at Logan Airport, there will be signs directing you to the rental locations. The Enterprise logo is clearly listed, among the other rental companies, you can't miss it! Follow the arrows on the signs and they will direct you exactly where you need to be. Should you miss a turn, don't be flustered. The airport goes in circles for the most part and you will come across the signs again. Best of luck! Drive safe

can we return the car even if the office is closed?

Medzhid Rael Ferrer | Sep 6, 2018
Kimberly Booker | Sep 6, 2018

Yes

Does Enterprise have a shuttle from the airport that will take you to Dorchester rental location. Concerned about airport traffic. Not used to congested traffic.

Loretta Dunbar | Sep 6, 2018
Leonard Levine | Sep 6, 2018

I've never seen one over past 10 years. And I'd ask the Dorchester location. Be aware that Airport is open long hours (5:30 am - midnight ?) whereas suburban locations tend to close early, do half a day Saturday and close on Sundays/Holidays. Bottom line ask questions. Also outside of Logan, the choice of cars is usually more limited.

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We are coming from Cambridge and need to deliver 2 child car seats to our family arriving at Logan, taking the Enterprise shuttle and renting a car from Enterprise. How do we get there to meet them at yourcar pick up office?

hordo | Sep 6, 2018
Randy Fowler | Sep 6, 2018

The shuttle bus will drop you off at the Rental Car Center if us what you are asking. If driving, same thing. Just drop someone off with car seats and take to the Enterprise counter and circle back around and pick them up.

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Are cars available at Boston Airport that have Apple Car Play? If yes, how do I ensure that the car I am reserving online has this functionality?

Rakesh Mithal | Sep 6, 2018
Miss Kay | Sep 6, 2018

The only way to ensure that the car you reserve has APPLE Play is to call the location AFTER making your reservation. You can then ask a rep to check your car specifically to ensure that your vehicle's year, make and model provide the desired feature(s). Good luck!

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I get in at 630am tomorrow, will their be a shuttle at that time?

Todd Gunderman | Sep 6, 2018
beardenjim | Sep 6, 2018

Yup

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are you open 24 hours?

Jennifer Chad | Sep 6, 2018
Miss Kay | Sep 6, 2018

Yes.

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We land at 11:10 PM, terminal B. Would that leave us enough time to make it before closing or is that cutting it too close?

mlp mlp | Sep 6, 2018
H Smith | Sep 6, 2018

Plenty of time. If you have a reservation someone will be there even if its after midnight. :)

Can a car rented in Boston be returned in Ellsworth, Me ?

Rick Brady | Sep 6, 2018
Jhizel Remiah | Sep 6, 2018

U work for enterprise and they will charge you a fee for dropping at another location from where you rented. And the price will bring your rental up higher.

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are you open today 3/13?

Lisa Fernandez | Sep 6, 2018
Celieboo | Sep 6, 2018

Yes

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Is there any way to book a car for a flight that arrives at 1:00 a.m.?

Brenda Cavanaugh | Sep 6, 2018
david miller | Sep 6, 2018

affirmative to Seth Roy's response

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what are the hours of service?

Robert Freudenberger | Sep 6, 2018
Rick Dallas | Sep 6, 2018

Actually, it's 5:30am till Midnight

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Do you do pick up in the local area

Sandra Cumberledge | Sep 6, 2018
H Smith | Sep 6, 2018

I haven't found an airport location that does pick ups, unless picking up from airport.

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Can I pick up my car after hours.

Laura S | Sep 6, 2018
Celieboo | Sep 6, 2018

Yes

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What happens if I keep the car a couple extra hours since plane us delayed

Joyce Hughes | Sep 6, 2018
Office Manager | Sep 6, 2018

Rental agencies do not usually care what the reason is for late return. They charge per your contract. Usually there is an hourly rate that kicks in. This is for all agencies, not just Enterprise.

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Does Enterprise have a hotel schuyler or pickup?

Allan Stuckey | Sep 6, 2018
Carolyn Petmecky | Sep 6, 2018

Yes, but there is probably a chance they do not do so in some scenarios. Perhaps an airport or hotel too far from their location. I usually always rent through Enterprise - they have good customer service. I forgot they do have shuttle service from airport to their car lot.

Where is the lost and found office located

Rob Wertella | Sep 6, 2017
H Smith | Sep 6, 2017

I would call up there and ask, to get the best answer.

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