Best Buy

Category: Electronics store

Address: 276 Retail Commons Pkwy, Martinsburg, WV 25403, USA

Phone: +13042625538

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

William Bartles

Jul 5, 2022

We went to Best Buy to look at Apple Computers because they were on sale. Ended up saving about $200 on my purchase of a MacBook Pro so that was a good part to this review! The store is a typical Best Buy store and has changed little since it was opened at our location. The young man that helped us was knowledgeable and helpful. He did not try to oversell us on many items that we didn’t need so I appreciated that. As mentioned above, the pricing was better than most places that we looked at the same computer so i am giving a good rating based mostly on that and the staff’s help. The two main reasons that I have only three stars are as follows: 1) Best Buy, to me, had a history of either not having displays for products that I want or the displays that they have do not work. In my opinion, if you are going to have a brick and mortar store, you need to have abundant, working displays. I have been to Best Buy many times over a multi year period and it is always the same thing; displays that are useless! When we went in to look at the laptops, they have no Apple products on display. The staff stated that it was due to theft and that too many Apple products were being stolen. They have a person standing right inside the single entrance/exit and what are apparently fake scanners that you go through to exit so I am not sure how the theft is happening! Other than the two previous concerns, I would rate as four stars. If you find my reviews useful, please like by clicking the thumbs up icon at the bottom labeled “helpful”! Also, don’t forget to follow me on Google Maps! Thanks for your support

Ashley Acevedo

Jun 22, 2022

Always a great experience here. Recently, Andrea helped me with my pickup order and she was incredibly kind while ensuring the iPad was being picked up by the appropriate person. I appreciate her due diligence and kindness.

crystal weatherholtz

Jun 12, 2022

I'll start by saying I never give 5 stars. Cause there's always room for improvement! I normally order on line and get curbside pickup. I can only think of 1 time where I had to wait over 5mins for my thins to be brought out to me. I order a good bit of stuff from best buy, haven't had any problems with anything I've bought. Thank you Bestbuy!!

Jason Parker

Sep 16, 2021

Drove over an hour to get a limited stock cellphone. System was down, but the crew worked to get me straightened out. Great job.

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Questions & Answers

Does this store take old TVs for recycling?

Mike Faulkner | Nov 15, 2018
luis ortiz | Nov 16, 2018

Yes, they do, but please call the store first!!!!!!

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Does anyone ever pick up the phone there? Ive called them at all times during the day and Im on hold for over 15min and no one ever picks up. Ive tried different options, etc

openg8 | Nov 14, 2020
Vimal David | Nov 15, 2020

All corporate does it. You can check the availability alone and that also for some items only

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Do you buy used tv's that don't work

Doug Noad | Nov 15, 2018
Michele Vansickle | Nov 16, 2018

No they do not

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Do they by back Beats by Dr Dre pro.heavy duty wired .2 months old

Eric CURRIER | Nov 11, 2021
J Berg | Nov 12, 2021

Yes

What are the Covid safety practices like here?

People are asking | Apr 18, 2021
Joe Kacuba | Apr 19, 2021

just like every other place in WV the same all over

Does this store fix iPads?

Chris Grove | Nov 14, 2020
Rick Goldman | Nov 15, 2020

The geek squad works on stuff in store.

Do you guys sell Apple gift cards? Not itunes card oh

Williams Silas | Nov 14, 2020
Joanie | Nov 15, 2020

On their website.. the apple gift cards.. ALL SAY... APP STORE and ITUNES.. So I would venture to say you could use them in either

Dose the geek squad fix custom pc?

0rE0_DiP | Nov 15, 2019
Michele White | Nov 16, 2019

Yes @ a coet I believe so

do you carry cornner wall bracket for tv

Anna Testa | Nov 15, 2018
Ni kita | Nov 16, 2018

You may need to call the store to check what is in stock.

I bought a sony stereo for my car i cant put it in can best buy do it?

Elaine Stump | Nov 15, 2018
Tony Jenkins | Nov 16, 2018

Yes they can install. For a price of course.

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Can the geek squad replace hard drives?

Joey Burton | Nov 15, 2018
smokey bandit | Nov 16, 2018

I would asume so

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Does this store offer military discounts

Charles Delph | Nov 15, 2018
Charles Delph | Nov 16, 2018

Found out some do but this store doesn't

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Is gta 6 available

Calvin Cofield | Nov 15, 2018
Leland Harris | Nov 16, 2018

It may not be in stock. I would check with the store online or call.

what type of products can they replace the screen on?

joey burton | Nov 15, 2018
KOFW (brianator118) | Nov 16, 2018

I have never had one done but i think just about anything they can do unless it is like a s7 or something like that because it is all in one but cant hurt to call them and find out

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I recently purchased a used vehicle that has a viper security system installed. I, however was not given a key fob etc. How can I go about obtaining one and having it programmed for my system? Thanks in advance for your help...

Shasta Leann | Nov 15, 2018
Ward Odom | Nov 16, 2018

I would go to viper.vom/car/remotes and order one from there. They should also be able to help you identify the system you have.

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Is the following item available at the Martinsburg WV store... Samsung Dryer Vent Kit SKU 52567000 Model DV-2A/XAA

James Pell | Nov 15, 2018
dr.raymond ray | Nov 16, 2018

I suggest you give them a call regarding the item that you are looking for before you drive out there good luck to you

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How can I download my old I pad to my new I pad

Steve Woods | Nov 15, 2018
April Haworth | Nov 16, 2018

Plug it in and it will migrate everything from old to new

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How much are the tv mounting brackets for 47 inch

jaden shannon | Nov 15, 2017
michael sousa | Nov 16, 2017

Best check out their website or call them, they are most helpful

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How do I get in touch with the geek squad after hours

Cristie Orr | Nov 15, 2019
chris reitz | Nov 16, 2019

You'll be lucky if you can get in touch during hours

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