Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Category: Hotel in Chicago, Illinois

Address: 511 N Columbus Dr, Chicago, IL 60611, USA

Phone: +13128365900

Reviews

Chantal Chandler

Jul 21, 2022

While the staff were very helpful and the breakfast was nice, there were plenty of issues with the room. I had reserved a king bed room months ago and was told at check-in that they were out of king rooms. The a/c did not function properly and it was never a comfortable temperature. The mattresses need to be flipped (there were two doubles in the room and both were deeply indented on the sides closest to the nightstand). The woodwork, drapes, light switches, sofa, etc all were dirty. The floor was not clean either (bring your socks or slippers!). And the bathroom ceiling had hair stuck to it along with large areas of peeling paint and the wallpaper was coming off the walls. All that said - the location is excellent, the convenience of breakfast and coffee is a huge plus, and again, the staff were very nice.

amy chung

Jul 6, 2022

Everything was very close and a walkable distance. The breakfast buffet was good. The front desk was very kind. I really only had 2 issues. 1 being that the pool was too small compared to the size of the hotel. The second is that the phone didn’t work so I had to go to the front desk to ask for an extra blanket. They were very kind at the front desk, but when they dropped it off, they were very rude. However, my overall experience was positive.

Kelly Christensen

May 2, 2022

We had a great stay at the Embassy Suites. The location was great and the staff were friendly. The rooms were a good size and the bed was very comfortable. We loved the breakfast options and the complimentary drinks were very nice! We were able to walk or get transportation very easily. We were able to find slightly more affordable parking very close the hotel. The hotel is a bit outdated and the elevators were slow. Overall, a great stay and we will definitely be back for another visit!

Ryan Schmid

Mar 27, 2022

Our family had a great time here, it's a safe and friendly place with great staff. The breakfast is really good. The location is perfect, right across from a Whole Foods and sandwiched between the Magnificent Mile and the Navy Pier which you can walk to, even with kids in the day time. Walk to Gino's East pizza, it's so good! The pool can be busy at times but empty at others and it has a nice sauna room. I recommend parking in the basement, you'll have in and out privileges. It takes 3 elevators to get to your room but you'll quickly get used to it. When going to the museums, I recommend driving rather than taking the Red Line L train.

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Questions & Answers

Is this parking garage close to the embassy Hotel north Mag Mile

Patricia Crossley | Jan 17, 2018
Maria Peregoodoff | Jan 18, 2018

You don't have to park at the hotel parking. There is a huge public parking lot a minute away

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Do you have shuttle back and forth to o'hare international airport?

Carl Jones | Jan 17, 2020
Olumide Alao | Jan 18, 2020

They do not have a shuttle to the airport. The blue line of the CTA is what I used.

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Is the complimentary breakfast vegan-friendly or should I bring my own?

Theresa Hardy | Jan 17, 2020
Agneta Sten | Jan 18, 2020

Theresa, vegan friendly....would not trust that. On the opposite side of this motel you have Whole Foods Market, much better choice. I did not eat well on this so called hotel. Very very disappointed.

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Do you have parking for my friends car she bringing with her?

Jay Porter | Jan 17, 2018
Bob Richards | Jan 18, 2018

I encourage you to use the Spothero app. You can usually get parking at 50% cheaper than the local garage rates. The garage one block over on Ohio you can get for 48 hours through the app for $50. We stayed at Embassy Suites two weekends ago and parked there.

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Do this locale have the afternoon wine hour like most Embassy Suites?

A Google User | Jan 17, 2018
Roberto Barrios | Jan 18, 2018

Yes

Is the pool open? Are you still having the breakfast buffet? Are you still having the happy hour for drinks in the evening? Wanting to come this weekend but was curious about these things. Thanks

Zach Ogg | Jan 9, 2021
Gina Hill | Jan 10, 2021

Pool closed no breakfast buffet but they do have breakfast to go packages. And no happy hours drinks.

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Do you have slot machines

joseph ash | Feb 21, 2020
Walter Mitchell | Feb 22, 2020

No!

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Do they charge if I wanna buy something online and have it delivered in the hotel?

Carol Loschi | Jan 17, 2020
Manuel Galindo | Jan 18, 2020

I am totally not sure but you might want to call and check with the front desk

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Does anyone know how long the pool is? Can I swim laps?

julie riley | Jan 17, 2020
Nova wright | Jan 18, 2020

Standard hotel pool size. Not sure the exact size. Short laps

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Do you have to be 21 to check in ?

Emily Kahlenberg | Jan 17, 2019
Edgar Berganza | Jan 18, 2019

What they said

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Can you access the adjacent theatre without going outside?

S Fenton | Jan 17, 2019
J Scally | Jan 18, 2019

The only way I've found is through the parking garage

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Does this location have a hot tub?

Jenna Dostal | Jan 17, 2019
Anthony Casalone | Jan 18, 2019

There is not a hot tub

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Is there Smoking rooms?

Michael Perine | Jan 17, 2019
Pramod H G | Jan 18, 2019

No

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How many floors

Gregory Coache | Jan 17, 2019
Nick S | Jan 18, 2019

I think elevator goes to 17, but only 10 floors of suites. Lower floors are lobby, pool, bar, etc.

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How does hotel parking work? If I arrive on a Friday night and check out Saturday, can I keep my car there till Saturday night? How does the $46 fee work? Does it go by when u checkout or is it a 24 hour slot?

Joan Holliday | Jan 17, 2019
Jeff Holmes | Jan 18, 2019

You can come and go without paying extra. That said, you are in walking distance to the pier or Uber is cheap. Don't bother trying to park near the pier.

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How close is this to Navy Pier?

Becky Wagner | Jan 17, 2019
Mrs.Z Reads | Jan 18, 2019

It's a leisurely walk of about 20 minutes, you can get there in about 14 and 15 if you walk quickly. I found it to be pleasantly close, straight down the street.

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What is the nearest embassy

Bmgm Bawse | Jan 17, 2019
Aaron K | Jan 18, 2019

To what?

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Do the embassy hotel down on Grand and Fairfield have recorded video camera when a person is being attack by there hotel

Kentrell Holmes | Jan 17, 2019
Judy Overley | Jan 18, 2019

Agreed, call hotel.

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Is there a blow dryer in the room? Coffee pot? What are my transportation options from the train station?

Renee Nicole | Jan 17, 2019
Myeong Caleb Lee | Jan 18, 2019

Yes. There are both.

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Do they charge for watching movies?

Myeong Caleb Lee | Jan 17, 2019
susan funke | Jan 18, 2019

Yes Very Expensive

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Is their a shuttle from the airport to the hotel?

Marie LeJeune | Jan 17, 2019
Ethan Greaser | Jan 18, 2019

No

Does this place have a hot tub?

Alexis Pauletti | Jan 17, 2019
Amador Ontiveros | Jan 18, 2019

Although the hotel pictures show one, it's been removed. There is no hot tub.

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When is the happy hour?

Terry Cservenak | Jan 17, 2018
Regina Williams | Jan 18, 2018

5:30 to 7:30 oncase you missed the other 3 responses lol

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how far to shuttle for ohare airport

Joan Brown | Jan 17, 2018
mauricio m | Jan 18, 2018

I got directions from the front desk. It was within walking distance. They provided a map. It's called the blue line and takes you directly to the airport.

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Is the Chicago location still locked down, no breakfast or happy hour drink in the lobby area?

garth guibor | May 29, 2021
Pablo Hermandez | May 30, 2021

Breakfast is back, no the happy hour yet.

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Now that Chicago is in Phase 4, is the pool open and what time does it close on weekends?

Crystal Kent | Apr 29, 2021
Greg Manney | Apr 30, 2021

I didn't check but as far as I know it's still closed.

Is the pool open

ANTOINE FERGERSON (Toine) | Apr 29, 2021
Cara Knox Gutzmer | Apr 30, 2021

No, due to Covid restrictions

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