Address: 6520 S Cicero Ave, Chicago, IL 60638, USA
Phone: +17085945500
Jamie Dyba
Reserved a room almost 3 months in advance of our trip. The shuttle was so inadequate that it was completely packed with no room for all the waiting passengers for 3 full round before we were even able to get on to go to the hotel. We arrived after traveling all day, get up to the room and find out that while we paid in full in advance for a room with 2 queen size beds (for 4 people) we were given a room with just one king bed with no couch or pull out for the other sleeping arrangements. We asked the front desk for a roll away bed or a cot because we were tired and didn't want to make a big fuss. They told us to sleep on the floor. Yes, the floor.... They told us there was no manager on duty to speak with until the next day and wouldn't give us any solution other than to sleep on the floor because they over booked and gave our room away.
Annette Simmons
Worst hotel experience ever. Couldn’t get my room clean because I didn’t ask them the day I checked in that I wanted my room cleaned and linen changed. The young lady was very ruled she had braids in hair. The moment I checked in she was ruled. I would never stay at this hotel ever again. You have to ask questions ask your fee and service because no one explained anything to me
Matt Nau
If you’re a crewmember you probably don’t want to stay here. Breakfast is expensive. No free coffee, you have to buy Starbucks. The housekeeping continuously disturbs you every 20mins beginning at 0800. And my room was fairly clean however the heat/ac blew onto the ceiling and it was absolutely gross.
Joyce Dover
All the employees but 1 were very kind and helpful. Shuttle to Midway airport is every 20 minutes starting at 5am. Sorry not sure what the latest it runs. Laundry room could use some help as the machines kept breaking down.
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Depends on time of day 30mins to 1hr
Good hotel,poor customer service ,have a habit of hanging up on people on the phone .stayed there last convention and I had a hard time getting a cab to go down town since I dont really do uber .any way I ended up getting a taxi from midway since we are half a mile away from airport just makes sense to call midway taxi
No, and really cheap perfume smell in the common areas
You'd have to call the front desk. They can tell you, mine would be a bad guessitmation
I love when people answer questions when they haven't a clue. Then someone shows up on their ignorant advive and gets towed. You will find no free parking anywhere near Midway Airport. Parking with tax at this hotel is $19.72. I was there on February 14th. The website also says there is a parking charge and if you call them they will tell you that there is a charge. Don't pay for your placard and you risk getting towed
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