Address: 10 McKown Rd Suite 102, Albany, NY 12203, USA
Phone: +15186890244
Sunday: Closed
Monday: 8AM–10PM
Tuesday: 8AM–10PM
Wednesday: 8AM–10PM
Thursday: 8AM–10PM
Friday: 8AM–10PM
Saturday: Closed
P Taylor
If you want to be disappointed with receiving poor health care, Pinnacle is the place for you. Mary Baker took a personal call during my second session with her even after I told her not to take that call. Also, she doesn't give you feed back unless you ask her for it. I will not be returning.
E Braymer
Please be careful before you use this place for your mental health services they are very dangerous . I was prescribed a med by one of the so-called doctors and then was offered no support after I was developing side effects that were very severe within two weeks. No call back even though she told me to call anytime I needed anything and never called back with any support . seriously it was almost the end for me.. it was crazy no support whatsoever a terrible organization even when I'd called the director and left my concerns never got any call back it seems they just want the money they want your credit card on file I think they are only motivated by money because the doctors offer really no service and no support and a lot of people are left with new meds and no help to get used to using them be careful with this organization they are very dangerous. Deborah Sweeney was the Doctor Who administered my meds and then left me no support just terrible the worst psych doctor I have ever seen please be careful and don't go to this place I swear they almost killed me
Lauren Ouellette
I have had consistently problematic experiences with this practice. Their office staff is rude, deeply incompetent and lost my paperwork multiple times. Kenna Burns the provider I was seeing implied during an appointment that my feeling disconnected during the pandemic was due to side effects from the Covid vaccine. What are you doing prescribing meds if you do not believe in medical science?
Eve Cullen
Very unhappy again going there. Last time I went to see a Dr. Cox (how ironic) and he said I felt the way I felt because I was ‘over weight’…mind you, in my chart it said I had issues with eating disorders(so WHY say something like that???)…it was the medications they were putting me on made me gain a ton of weight. Instead of a solution he just made this claim with no changes…I stopped my meds abruptly because of this and got messed up (vertigo etc…still have issues to this day)but the weight did come off, shocker . I tried again about 8 yrs later with a Dr.Chappin , he seemed very dismissive claimed I was ‘too late’ …I was at most 7 min late. He seemed annoyed if anything. After he asked me a million questions that we had to ‘rush through’ because I was ‘late’. He told me about medications he WOULD NOT give me. He was like ‘you won’t get those from me’ pretty much, which I wasn’t even looking for meds I just told him about previous meds I was on. Seemed very closed minded and I felt uncomfortable the whole time. ALSO brought up ‘I see you have problems with eating’ ummmmmmm WHOA!!! That’s what really got to me. It honestly feels like a money making mill every-time I have attempted to go there and they don’t actually care for their patients. On top of that he gave me a list of places where I had to be ‘tested for adhd’ I did not and do not mind taking the ‘tests’ but I told him I had been previously had been tested especially when I was applying for SSDI they had to reevaluate all that stuff, he said I had to go to the list he told me even tho I have been diagnosed through multiple places….just very unsettling. I have been to a lot of therapist, counselors, psychiatrists, psychologists and this place is a big no for me…
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