Address: 1440 Central Ave, Albany, NY 12205, USA
Phone: +15184359920
Sunday: 10AM–6PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 9AM–9PM
A. Sakil
Customer service at the copy center is rude and unprofessional. I asked a simple question about something and got an ignorant response. If you don't like your job just go work somewhere else
Jonny Blevins
***Constructive Copy is right down the street, and they have the resources to help out immediately.*** The district manager was there today and literally said "They'll be with you shortly," and then I waited literally two hours LOL. I would not be reviewing if she hadn't made such a clueless comment, and clearly this person has no idea what her staff is going through. Honestly some of the worst customer service today was based on factors out of the employees' control (why are you prioritizing online orders and ignoring customers in the store?). Finally gave up on Staples for good after a two hour wait today and a disagreement over whether I could "just upload" my engineering CAD PDF files to the company's awful website. Not sure what happened to Alec, but I understand if he left and those employees really do whatever they can. Horrible, sad experience.
Lisa Tenneson
This store has always been stressful to go to, unorganized and with staff who didnt care. UNTIL NOW, This store has a new manager who is personable, kind, hard working and truley a leader. I cant say enough good things about the change in this store. I watched this person motivate and teach the staff HOW to take care of customers. GREAT JOB STAPLES for getting the RIGHT per son to take care of this store. I am certain as another bussiness owner that this person will be worth thier weight in gold. Keep up the great work.
Amy L
Don't go here, especially for TSA Precheck. The computers are always down and as a result will always have a long line even WITH an appointment. I understand that retail work is difficult. I understand there needs to be patience and understanding between customers and workers, especially during this time. However, when everybody at the store has a bad attitude and cannot fulfill the services you offer, it makes it hard to support this location. Save your money, save your sanity. Literally go someplace else.
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I believe that you can. I'm not 100% sure.
Yes they do. There are self serve xerox machines that can scan them to email or flash drive. It is $.54 a scan
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