Staples

Category: Office supply store

Address: 1440 Central Ave, Albany, NY 12205, USA

Phone: +15184359920

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 9AM–9PM

Reviews

A. Sakil

Aug 27, 2022

Customer service at the copy center is rude and unprofessional. I asked a simple question about something and got an ignorant response. If you don't like your job just go work somewhere else

Jonny Blevins

May 5, 2022

***Constructive Copy is right down the street, and they have the resources to help out immediately.*** The district manager was there today and literally said "They'll be with you shortly," and then I waited literally two hours LOL. I would not be reviewing if she hadn't made such a clueless comment, and clearly this person has no idea what her staff is going through. Honestly some of the worst customer service today was based on factors out of the employees' control (why are you prioritizing online orders and ignoring customers in the store?). Finally gave up on Staples for good after a two hour wait today and a disagreement over whether I could "just upload" my engineering CAD PDF files to the company's awful website. Not sure what happened to Alec, but I understand if he left and those employees really do whatever they can. Horrible, sad experience.

Lisa Tenneson

Jan 2, 2022

This store has always been stressful to go to, unorganized and with staff who didnt care. UNTIL NOW, This store has a new manager who is personable, kind, hard working and truley a leader. I cant say enough good things about the change in this store. I watched this person motivate and teach the staff HOW to take care of customers. GREAT JOB STAPLES for getting the RIGHT per son to take care of this store. I am certain as another bussiness owner that this person will be worth thier weight in gold. Keep up the great work.

Amy L

Aug 18, 2021

Don't go here, especially for TSA Precheck. The computers are always down and as a result will always have a long line even WITH an appointment. I understand that retail work is difficult. I understand there needs to be patience and understanding between customers and workers, especially during this time. However, when everybody at the store has a bad attitude and cannot fulfill the services you offer, it makes it hard to support this location. Save your money, save your sanity. Literally go someplace else.

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Questions & Answers

Do you down load documents off of phones?

Bonnie Meher | Sep 2, 2020
the darknight | Sep 2, 2020

I believe that you can. I'm not 100% sure.

Do you scan documents into pdf file?

Andrew Liu | Sep 3, 2018
Nathaniel Cobbs | Sep 3, 2018

Yes they do. There are self serve xerox machines that can scan them to email or flash drive. It is $.54 a scan

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