U.S. Bank Branch

Anna Pade

I don't know why there are such bad reviews. I personally have never had a problem with this bank (just make sure to bring your ID for things because I have forgotten that before and been turned away). I love US Bank, they have always had really great customer service. The staff is very helpful and informative and they even update you about new helpful features on the app that I would have never known were there (like did you know you can call them and open your app and they can navigate it with you over the phone?) I love how clean and professional the building is and I love that this one is in a safe area where I don't feel like I might be jumped for my cash when I walk out. I also have never had the ATM be down, it has always worked when I have gone. I know the other branch in Riverside closed and I sure hope this one is here to stay.

Reivaj Gastelum

Horrible service, I am here to open a savings account, they have 2 Employees and Theresa, Theresa did not wanted to help me on opening the savings account because it was 4:33 pm they no customers, I was the only one in the bank. They couldn't not help me to open a $63k account because it was going to take them approximately 30 minutes.. unreal... Chase Bank is down the street much better service..

SF Hair Loft

Came in today to cash a check and had Faye as my rep and she was the RUDEST. Asked for my social security number for a “profile” i told her I wasn’t comfortable giving my social for a $1120 check as I know the federal law is $9,999+ she caught an attitude when I told her this and was surprised I knew that info. Wont ever go back to this branch! In 2021 TRAIN YOUR STAFF HOW TO BE COURTEOUS!!!!

Scott Geddis

US banks are usually good. This one is a more annoying one. They have only one ATM and it's a drive up. I moved here 1 month ago. And I've went to use the ATM tre here times at different times of the day. It was down each time! Going into the branch is a slow process. They usually only have only one available teller and the line is long. Especially when the single ATM is always down.Thank you for taking the time to review our Riverside - Orangecrest Branch. We are sorry to see that you are having troubles with the ATM. We would be happy to speak with you further and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 3900, and one of us will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan