Bank of America (with Drive-thru ATM)

melbround1

Three closed banks before I got here. Been with them 50 years and I am disabled now.. Line past the wait area, one window opened, one for business. Waited 45 minutes to deposit $40,000...then a hold was placed for 12 days..money cleared other account and it took a week for them to post. Tired of excuses, sad but it is time to move on..say goodbye to a huge account with a loyal customer..

David Sierras

I came to Bank of America to use the ATM and I found several United States of America flags on the ground in the parking lot. We should respect the American flag and everything for which it stands, while also protecting the American flag from damage.

Isabelle Eckelhoefer

Ridiculously incompetent, deliberately rude, pathetically unprofessional mamagement team that have no concept of customer service and who like to make up their own rules as they go along.. I went in to re+open an existing online account, and was told to "wait" gh with my elderly 87+year old mother standing with me. An JOUR later, NONE of the managentbteam had attempted to provide any assistance and my elderly mother was developing breathing issues. We tried to flag down passing managers, who kept walking around us and having loud conversations with their friends (a femaleanager kept referring to a guy who had just walked in as her "bueno amigo", and stood right by us having a chit+chat with him for about ten minutes while I recorded them in my camera/ and the managers kept saying that they were "busy". An HOUR and TEN minutes later, I was told that I could not re+openy online account because they needed "more docentatipn". (I had brought in two passports, a driver's licence, Social-sexuroty card, North certificate, AND credit card, and was told that none of these forms of ID were "acceptable") Filed a complaint with their corporate division.

Sarunny Lok

Terrible service with more customers in-line, just 2 bankers serving, I happened to be there because I have to make my car loan, so far almost every BOA I went to is the same crabs.