Bank of America (with Drive-thru ATM)

Rick Zak

Nasty bank. It should be renamed Bank of NOT America horrible staff attitude all around I have been a customer for 36 years and these days this bank is at its lowest level. Since most other branches are closed we had to visit this one three times in one week and each time staff was uncooperative and intentionally made us uncomfortable so that we stay away and not go in, since we were told over the phone to go inside a branch for making a payment staff Erica just stood at the entrance counter not even acknowledging us and refused to make a three minutes phone call to main office also falsely informed us that the teller had access to the payoff amount and then the teller told us she does not have access and that our payment will be posted in 24 hours which was false everyone is just giving run around a form of harrassment, during another visit teller was argumentative and manger Sandy sarcastically rolling her eyes had a smirk on her face as she walked away after refusing to help her condescending attitude explains staff's poor demeanor, in another incident teller refusing to deposit a cashier's check which was endorsed by the payee and our account even had more funds than the amount on this cashier's check making every effort to keep customers out and again manager did not wanted to help. The only decent person is the security guard outside who opens the door for customers and I am certain he is not a bank employee and then you enter this hell hole, I believe this BOA has a cluster of incompetent staff top to bottom.

Lori Wilson

I visited this location on April 7, 2022. I felt welcomed, heard, and extremely grateful for my entire experience. The security guards, David the manager, and Juanita were all so friendly. David was attentive and mindful of my time. Juanita was efficient and very helpful. I definitely recommend! In fact, during my visit, I overheard another customer stop and shared with the manager that her experience was amazing too. I hope she took the time to complete a review and survey.

Fanisha Rojás

I saw the door being held open for every individual and group with gratitude, not just by security. The management and bank tellers are clear with giving great care and customer support to all with even making sure elderly is having a chance to sit down and saved a spot in line. The temple was moving positive flow.

Scott Kinney

I understand you guys have pushed for socialism Maybe you should change your name to socialist bank of China that seems to be the direction you're going Also if you're going to hire someone to stand at the door and instruct English-speaking customers Maybe it would be smart not that socialist have ever done anything smart but maybe it would be smart to hire someone who has learned the language of the country that they illegally enter