Deerpath On the Lake Apartment

Roni B

I was grateful to have a place to lay my head. But I wouldn’t recommend this complex unless you absolutely have to. Pros Nice lake and main pool, maintenance was pleasant and responded in a timely manner Cons When moving in the leasing consultant was not very pleasant or professional to me, they were constantly unorganized, they lost a bunch of peoples rent and put eviction notices on the doors. I had a copy of my payment so I was safe . I recently just moved out and the leasing office charged me for all types of structural things that don’t appear to be my responsibility. Literally took almost all of my deposits. Make sure to get everything in email and copies of your rental payments.

Brooke Lyn

I lived here for 3 years, and my initial move in was seamless. The front office was so helpful, and nice. Maintenance was responsive and active. The apartment location is perfect. It is dead center of Tampa, near the highway, very close to Dale Mabry, which has everything you could ever need. The apartments are older, so obviously things will break or stop working here and there, of which is expected when you are not in a new build. The last 2 years I lived there were less than accommodating. I hardly ever called the office. I am just not one of those residents who reach out for every little thing. However, I submitted a request to fix my broken screen because squirrels were on my porch, of which I utilized for meetings, and as a tobacco smoker. After a week of not hearing anything I called the front office. Every single time I have called they sound as if it is an inconvenience, and that is if they even answer. The tone of voice, the lack of empathy, the lack of customer service is disappointing. I even called Corporate, and their response was "oh well she is usually very nice", as if that somehow was a form of de-escalation. I think regardless of your day, it is your job to deal with people, and do so as if you care about your residents, and not treat them as if they are an inconvenience. I had been told multiple times from the office that maintenance had things that were more of a priority, and was said to me with snark and attitude. Yet, I would be working from home and watch maintenance sit in the shade between buildings and take personal phone calls on their golf carts, MULTIPLE times. They constantly will send emails about issuing fines for trash being put outside your door when the dumpster has overflowed into the walkway and street more often than not. The complex constantly has trash spread around since there is only one dumpster, and there is no rush to clean it up. I worked from home for 2 years and watched maintenance drive by trash, leave dog disposal dumpsters overflown, and even leave left over furniture from prior tenants sit there for weeks. I think the apartments have potential. They are priced well, the location is almost perfect, the bedrooms are large, and the neighborhood is safe. But the office management is less than appeasing, and even less than helpful. Any phone call to the office was stressful because the irritated tone was less than warranted. No one should have to feel like they cannot call their front office and have someone who can, in the least, pretend to care. Hany, the property manager, was always very nice, and never rude. But I also never really received any results either. If you are a tenant that doesn't really call the office, then this is really a good place to feel safe and be close to everything. But if you need empathy, or if you want someone to care about your issue, even if it is miniscule to them, this is not the place to move.

Lani Samayo

The trash area is a constant issue. Some office staff have a really hard time returning calls and/or emails. One thing I really do like is the location of the complex. It’s near Dale Mabry Hwy and the interstate.

Lisa Lopez

This place use to be a very well taken care of appartment complex when my grandmother first moved in. Now it's a dump the office doesn't care about there tenants they always have a attitude like if you are bothering them with you apartment issues when they are broken nothing will ever get fixed if its broken you can call maintenance and the front office about work orders and they say they will send someone but they never do and when you look at your work order on line it's has been closed when no one has stop by her house so how is her work order close LAZY maintenance and LAZY office team not ones have they ask if the tenants are happy or if everything works in your apartment. NONE OF THE APARTMENTS ARE REMODELED LIKE THE PICTURES. THAT'S WHAT MY GRANDMOTHER THOUGHT WHEN SHE WAS MOVING IN BUT THEN THEY GAVE A NOT REMODELED APARTMENT. I REPEAT MAINTENANCE WILL NOT FIX ANYTHING AND WHEN YOU CALL THE OFFICE THEY SAY SOMEONE WILL BE THERE TO HELP BUT THEY NEVER DO LIKE NEVERJUST LOOK AT THESE PICTURES IT'S LIKE THIS EVERYDAY. DOG POOP EVERY WHERE OFFICE WILL SAY PLZ CONTACT US WE ARE HERE TO HELP NO THEY ARE NOT NOT ONES HAS ANYTHING BEEN FIXED MAINTENANCE JUST PUTS A BANDAGE ON IT AND GO ABOUT THEIR DAY RIDING AROUND LIKE THEY FORGOT TO COME BACK AND FIX THE WORKORDER THIS PLACE IS A DUMP MY GRANDMOTHER PAYS FOR A APARTMENT THE LEAST YOU GUYS CAN DO IS FIX IT WELL YOU GUYS GO AND FORGET ABOUT US. YOU GUYS NEED TO DO BETTER I MEAN JUST READ THE REVIEWS THEY TELL A STORY AND NOTHING IS DONE CARS SPEED ALL DAY AND NIGHT AND OFFICE SAYS NOTHING ABOUT IT. PLZ START FIXING YOUR TENANTS WORKORDERS AND GETTING MORE INVOLVED IN WHATS HAPPENING THEN JUST SITTING IN A OFFICE ALL DAY WELL WE HAVE TO DEAL WITH THESE ISSUES. PLZ DONT ASK MY GRANDMOTHER TO CONTACT OFFICE CAUSE WE HAVE AND YOU DONT DO ANYTHING ACTIONS ARE LAUGHTER THEN WORDS WHY DONT YOU GUYS JUST SHOW US THAT YOU CARE FOR THE TENANTS BY ASKING US ABOUT ARE APARTMENTS AND WHATS WRONG WITH THEM AND HOW YOU GUYS CAN HELP.