Hidden Palms Apartment Homes

Gamar Remy

They had a 2 bedroom apartment ready for me. The neighborhood is nice and peaceful. I wish there was more open area so my car does not get dirty too fast but overall Great area and the management and maintenance is awesome.

Amber Vassey

I talked to two people in the office today about an issue I had with a car towing. Kerri put in the effort to sympathize with my issue, despite the issue being out of her control. I understand the issue is out of the office’s control. This review is about Hailey. She’s incredibly rude and condescending. I always approach kindly if not neutrally because obviously being rude gets you nowhere when asking for help. Therefore I don’t think I deserved to be laughed at in my face by this assistant. She made me repeat myself several times while laughing, seemingly to hear me just repeat myself. She made passive aggressive facial expressions at me as if to suggest she was listening to somebody stupid. I know what I was saying wasn’t stupid, I was stating that when my car was towed there wasn’t any visitor spaces available. And she kept asking me, why again did you not park in visitor? I had told her several times there was none available until I realized she was talking me in circles and asked for help elsewhere. Then of course I actually got a professional response from Kerri. But Hailey was the first person I saw when I walked in. Is this the face of your company when guests walk in? I expected to be greeted with neutrality if not some level of respect as a human being by this apartment complex. I left feeling belittled. I just moved to Tampa, good thing I will never move here.

Samari Pimentel

I've only had great experiences here. The people working the office are super nice, maintenance responds in a timely fashion, and the neighbors are pretty chill. The only points I can say that are negative is be ready for some extra bills depending on your situation. Rent, pet rent, separate water, a trash fee if you don't dispose of your garbage properly- it's never really been a problem for me though. I've had to pay the extra trash fee because squirrels broke the plastic of my bag and it leaked on the ground. Rent is reasonable too for very nice floorplans. This place is great.

Cole Reffit

I’ve been living here for a few months and I would recommend this complex over nearby competitors. The rent is reasonable, especially compared to the surrounding area. This complex offers a 24 hour gym access, beautiful pool area, screened in patios, and hard flooring. Maintenance has always been swift and quick to get the job done. Sarah Rubinstein has been super helpful since day 1 and I continue to contact her specifically if I have any questions or concerns. No bugs or pests, peace and quiet, and affordable housing.