Raymour & Flanigan Furniture and Mattress Outlet

Category: Furniture store in Albany, New York

Address: 1960 Central Ave, Albany, NY 12205, USA

Phone: +15184563361

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Deborah Stickle

Aug 21, 2022

Our experience was great. No high pressure sales. Mel did a great job of pointing us in the right direction, checked that our items were in stock and then helped with the delivery set-up. Checkout was quick and we were on our way. Couldn’t have asked for better service.

Dan Campbell

Mar 22, 2022

Beware of Taft. Raymour & Flanigan bought them and they refuse to honor the repair or replace part of the contract you signed. They want $125 to come out and look at the furniture. You can see the 3/4 in screw that pulled out of the side rail of this day bed. The slats laying on the ground are broken also.

Sean Kusaywa

Jan 31, 2022

Nice furniture and sale staff was great. Make sure you ask for Ray, he was great. Update: Still waiting on a couch that I ordered back in October, called multiple times and they keep saying end of the month.

Amanda Schermerhorn

Mar 12, 2021

I was so excited to receive my sofa (purchased in November). When it finally arrived in February the cushion was worn in and all of the pillows were ripped, some with stuffing coming out of the seams, some with missing seams, some with the seams inside out. I contacted taft 8 times via email and called [I have no idea] how many times. I didn't receive any response until today (3/12/21) after I had to be pushy on my last call. My cushion is thankfully on order however- nothing can be done about the pillows. I sent photos as requested via email immediately. Finally, I just threw the pillows out because what am I supposed to do with them?? Taft decided to call me back today, 7 weeks after my original contact date stating they need the pillows in person to inspect them. But you asked me for photos and said that was all you needed 7 weeks ago??? I have no issues with the product coming in damaged, things happen and I totally get that. But the lack of customer service thus far has been less than spectacular. I just want someone to realize that I was expecting my brand new perfect couch and I received a less than stellar product. I also spent a couple hundred dollars on the additional insurance plan for the sofa... still nothing. :(

Thanks! Your review is awaiting moderation.

Questions & Answers

What kind of reclining furniture does Taft offer?

Raymour & Flanigan Furniture and Mattress Outlet | Jan 2, 2022
Raymour & Flanigan Furniture and Mattress Outlet | Jan 2, 2022

At Taft you can find reclining sofas, sectionals, loveseats, and chairs.

What size mattresses does Taft have?

Raymour & Flanigan Furniture and Mattress Outlet | Dec 3, 2021
Raymour & Flanigan Furniture and Mattress Outlet | Dec 3, 2021

We have twin size, twin extra long, full size, queen size, and king size mattresses available.

What mattress brands do you carry?

Raymour & Flanigan Furniture and Mattress Outlet | Dec 3, 2021
Raymour & Flanigan Furniture and Mattress Outlet | Dec 3, 2021

Taft carries Tempur-Pedic, Stearns and Foster, Sealy, Beautyrest, King Koil, and Sleepwell mattresses. We also have mattress in a box and select outlet mattress options.

Hi purchased two recliners with ottoman do they come together? The salesman was a ticket writer not much help at all.

Tim Hunt | Aug 31, 2019
Brian White | Aug 31, 2019

Everything or item usually has a ticket price attached unless the ticket says the unit price. I was told by one of floor sales people.

Read More

Just would like to say that blonde girl that is doing your ads on TV does an exceptional job and is so good at her job and I enjoy watching your ads with her doingthem.

Susan Eastland | Aug 31, 2019
Ruth Ann Abrams | Aug 31, 2019

What they say in their ads is true! They don't follow you around, they let you shop! Their prices are very reasonable. The staff is great too! I have enjoyed shopping there!

Read More

Being such a large place, do they have riders for the disabled?

Debbie Zimmer | Aug 31, 2019
Raymour & Flanigan Furniture and Mattress Outlet | Aug 31, 2019

Yes! We have motorized scooters and wheelchairs for customer use. Great question!

Is this an outlet store or a store attached to a warehouse?

anne mielke | Aug 23, 2022
Michael Spoto | Aug 23, 2022

It is an outlet store, but there is a misconception with the outlets that they are damaged or as is furniture pieces. All of their pieces are brand new

Read More

What does the acquisition mean for Taft Furniture customers?

Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022
Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022

Raymour & Flanigan is excited to welcome Taft Furniture customers into the R&F family, where they can expect to see the same level of service and commitment to quality that they have come to expect during Taft’s years in operation. Raymour & Flanigan is also committed to honoring Taft customers’ delivery of their merchandise that is in stock. At the same time, we are very excited to provide white-glove delivery 7 days per week, with delivery in three days or less on all in- stock items; a wide merchandise selection; highly-trained and knowledgable associates at all touch points; as well as many other competitive points of difference.

What does the acquisition mean for Taft Furniture associates?

Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022
Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022

As a family-owned and operated business, we believe the associates are essential in the operation of our showrooms and outlets. As part of the transition, we are committed to retaining many Taft’s employees into our operations while maintaining their tenure/years of service status. We pride ourselves on the company culture we have built at Raymour & Flanigan and are committed to fostering the growth of associates as we pursue our vision to enhance our guests’ shopping experiences.

Will Raymour & Flanigan acquire both Taft Furniture locations?

Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022
Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022

Yes, we will be acquiring both the Albany location at 1960 Central Ave, which will become a Raymour & Flanigan Outlet and delivery facility and the Saratoga location at 121 Ballston Ave, which will become a Raymour & Flanigan Showroom. Raymour & Flanigan is committed to providing excellent customer service to shoppers in the greater Capital Region with these new locations.

Why is Raymour & Flanigan acquiring Taft Furniture?

Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022
Raymour & Flanigan Furniture and Mattress Outlet | Feb 1, 2022

As family-owned and operated companies with roots in Central New York, Raymour & Flanigan and Taft Furniture share the same commitment to providing exceptional customer service and top-quality furniture to all customers. Raymour & Flanigan is excited to welcome Taft and its customers into the R&F Family and looks forward to continue serving the Capital Region, as it has for the past 40+ years.

Does Taft offer same day pickup?

Raymour & Flanigan Furniture and Mattress Outlet | Jan 2, 2022
Raymour & Flanigan Furniture and Mattress Outlet | Jan 2, 2022

Yes, same day pickup is available for in stock items only at our Albany showroom.

Do you remove old mattresses?

Raymour & Flanigan Furniture and Mattress Outlet | Dec 3, 2021
Raymour & Flanigan Furniture and Mattress Outlet | Dec 3, 2021

Yes, we can remove old mattresses for $9.99 per mattress.

Has anyone else ran into the problem of the delivery guys saying the sectional won’t fit? Don’t sectionals come apart? It’s a STANDARD size doorway. Yet they are keeping the $100.00 deposit! Upset isn’t the word.

Polly Logan | Aug 30, 2021
Deborah Ward | Aug 30, 2021

Oh my gosh mine hasn't been delivered yet won't come until October I'm praying I won't have that problem

What are the Covid safety practices like here?

Anonymous | Aug 30, 2022
Crash Adams | Aug 30, 2021

Everyone was wearing pants.

Read More

Is taft Pet friendly for a 12lb dog???

Kathleen Burrell | Aug 30, 2021
Tina Turner | Aug 30, 2021

I've never seen pets in the store when shopping.

Will Taft Furniture remove existing mattress and take it away for recycling?

john jerard | Aug 30, 2021
DaNON Flasher | Aug 30, 2021

Yes if you buy a new one and have it delivered they will...they will recycle it in new mattresses.

When is there offsite warehouse located?

sherry Chung | Aug 30, 2020
Raymour & Flanigan Furniture and Mattress Outlet | Aug 30, 2020

The exact address of our warehouse is 4296 Albany St, Albany, NY 12205.

Read More

When did Taft open and what was there before Taft

Karen Schiermeier | Aug 30, 2020
Josie Rosie Z | Aug 30, 2020

Hi Karen! This was an airplane hanger prior to becoming Taft in 1962!

What's the price range on a recliner?

Debra Hyer | Aug 31, 2019
Josie Rosie Z | Aug 31, 2019

Go on the web site!!! Tons listed

Read More

Do you tip the guys dropping off a mattress??

John Boudreau | Aug 31, 2019
Janette Thompson | Aug 31, 2019

You don't have too

Read More

I bought Furniture 3 years ago ,My Couch arm broken and my son's boards under. His mattress Broke in half .He weighs 122 pound s..Does my warranty cover this ?

Dawn Dunham | Aug 31, 2019
Will Power PCs | Aug 31, 2019

No unfortunatly.

Is there 60 month financing on mattresses? I see that it is for furniture but don’t see any info on mattress financing.

Patrick Gioia | Aug 31, 2019
Raymour & Flanigan Furniture and Mattress Outlet | Aug 31, 2019

Hi Patrick, yes we do offer 5-year financing on mattresses!

Read More

Where's the prices

Kellie Honiker | Aug 31, 2019
NINA B. | Aug 31, 2019

On the website and also if you go to the actual store they have the original and sale price on everything. They will help you with any and everything Rebecca is amazing.

Read More

Do you have adjustable beds?How

Lauren Meneghan | Aug 31, 2019
francis fields | Aug 31, 2019

Taft furniture is stocked for all the furnishing needs. Very friendly atmosphere and great quality goods at a reasonable price.

Read More

Does your store still have the free matresses?

Jose Bonilla | Aug 31, 2018
Mike Catanzaro | Aug 31, 2018

You should call them. This is usually not seen by the store.

Do they have a nice sale on area rugs

valerie richardson | Aug 31, 2018
Johnny Torrez | Aug 31, 2018

If you're lucky you'll get something. They are going so fast.

Read More

Is there a Taft Furniture/WNYT Electronics Recycling Day scheduled for 2018?

Dottie Mitchell | Aug 31, 2018
Mark Condor | Aug 31, 2018

Not sure if they do have one it will be when weather is better

Read More

Do they deliver the furniture? How much for delivery?

Connie Ziter | Aug 31, 2018
Mark Condor | Aug 31, 2018

TAFT WAS FREE DELIVER ,

Read More

Do you have electric reclining love seats ?

Diane Fleming | Aug 31, 2018
Diane Fleming | Aug 31, 2018

Are the electric loveseats fabric and wall huggers?

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places