Mobile City

Category: Cell phone store in San Jose, California

Address: 1143 Story Rd, San Jose, CA 95122, USA

Phone: +14084175000

Opening hours

Sunday: Closed

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Bryan Leon

Feb 28, 2022

I recently went to the store and let me just say I was satisfied as a costumer. The employees were nice and friendly and explained everything with clarity. They helped me choose the right phone for my son and the phone was just like new! the prices were cheap. I highly recommend giving this store a chance!

Oscar Pacheco

Sep 15, 2021

This please sucks!! I purchased a pre owned iPhone described as an “Excellent Condition” with a 30 day “Warranty”. A week later the phones upper speaker was not working. Brought it in for repair. They called me to go pick it up saying was all repaired. They wanted me to sign something for receiving the phone, with out even testing it. I asked to show me the phone was repaired before signing. The counter guy started giving me attitude because I refused to sign. Then end it up the phone was not even repaired. Still speaker wasn’t working. So I had to leave the phone again for repair and come back. When I returned 3 days later the phone was finally fixed, but then I asked for repair warranty and they give me attitude and rude reaction. That is the type of customer service this place has!

AngelExplicit Official

Feb 10, 2021

I buy an iPhone 7 at this store it was working good for like a month but as soon I updated IOS it shows iCloud was lock, I visit them to ask what’s going on and the lady there just told me that she don’t know and told me the warranty period ends so she can’t help me so I ended with a $380 piece of garbage.

Shura

Feb 11, 2020

I was looking for a GOOD price for an iPhone. The woman working there showed off a beautiful iPhone x with 256gb and I was sold when she told me the sale. The screen was nice, they let me test every thing to make sure it was all in working order. I went home and realized it was only 64gb. Going back to the store the next day, the manager apologized for the mistake and gave me another phone in it's place. Normally I'd have been upset because I had to go back but the customer service is really on point, they really wanted to make sure I was happy with the phone. The phone was a different color than what I originally had but this one had %100 battery capacity! This phone was better than the previous one they had given me and I didn't have to pay any more money. Did I mention no tax? Great customer service, great product, and great deals. You really can't go wrong with that. I'd go back for an upgrade later.

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Questions & Answers

Do you guys sell cell phones also? Samsung pref

Duane Topasna | Aug 26, 2019
Mobile City | Aug 26, 2019

Yes we do that.. We have all kind of Cell phones you can visit us

Do u guys buy iPad?

Jessica “Munyeks_408SJ**” Herrera | Apr 27, 2022
Jessica “Munyeks_408SJ**” Herrera | Apr 27, 2022

I have a ipad a friend gave me but I dnt like iPad set up not use to it so I haven't used it at all and wanted to know if u guys buy them.

Do they buy broken phones

Leah Garza | Aug 26, 2018
Joshua Tapia | Aug 26, 2018

No

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