T-Mobile

Category: Cell phone store in San Jose, California

Address: 2710 McKee Rd, San Jose, CA 95127, USA

Phone: +14082548332

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

l g

Aug 20, 2022

Awful customer service could not answer simple questions waited or 3hrs for android to Iphone upgrade Irving C was the customer service rep bottom line staff unprofessional if you are africican american beware of the T-mobile store on Mckee in San Jose better off getting a metro phone lg

Jb

May 24, 2022

Slow customer service. Employee seems like not doing anything besides than talking to each other. Walked in 10 minutes nobody welcomes i had to ask someone to put my name on the board! Why did even made this store as a corporate? Should have been in Milpitas one. Much friendly and helpful.

Jae L

Nov 30, 2021

T- Mobile employee's Jay and Kevin helped me out with great service and at a time of need for a phone. T- Mobile has Great Quality because of those gentleman. Thank you.

Albert Vargas

Apr 6, 2021

I don’t really have a great experience coming in this branch before but since it has change its name to T- mobile maybe some employee do some changes as well. One time I need my phone fixed. (Veyra) the employee helping me is not really in a good mood and she’s in a very serious attitude. Well to make the story short , she did handle the situation professionally. Even though she looks like she’s having a bad day that day. She attend to me until all my phones activated. She’s very helpful and manageable in any sorts of phone problems. Thanks for helping me that day. Highly recommended.

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Questions & Answers

YESOURLIEHELP..LETS GO BACK TO WORK ..

James Labucay | Sep 1, 2020
na Mckenzie | Sep 1, 2020

No I'm was daughter

Does anyone know why the Sprint store marketing signage is in English only? The store is is located at 2710 McKee Rd, San Jose, CA 95127. I had to ask someone who speaks Spanish to read it to me so that I could understand it.

Kathy Love-Stokes | Sep 1, 2020
Luis Ortiz | Sep 1, 2020

It sounds to me you know both? What's your question?

Why is the Sprit store located on McKee & Capital signage in Spanish. Is this store only for hispanics, and mexicans. Do they not want people that can only read english to enter the store?

Kathy Love-Stokes | Sep 1, 2020
Alejandro Garcia | Sep 1, 2020

its Tiered as a Tier 2 Spanish store from Sprint Corporate due to 70% of the traffic being LATINO. Dont forget it's literally East Side San Jose.

Read More

my phone completely shut down and i can turn it back on.what do i do?

Griselda Chavez | Sep 2, 2018
James Edwards II | Sep 2, 2018

Plug it in for a while

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