Enterprise Rent-A-Car

Justin Montoya

Juan kicks a**!! :) Juan does such a good job for this company! He did an AMAZING job of improving my families experience with renting a car! Usually with other companies it's a such a time consuming process but Juan did his part timely and effortlessly! Nice work Juan! The Montoya's thank you so much! lol a little disappointed I didn't get the Maybach that I asked for though ;) lol

Greg Taylor

Extremely disappointed by the service here. Be aware they can just throw out your reservation. My flight was delayed by 30 minutes and the Little Italy Enterprise location refused my reservation, even though they would still be open and the car was reserved for me. So I went to this airport rental car location and asked if they would honor my reservation. The rep casually chatted with someone at the service desk for a while, then said they have nothing available, and maybe try again in the morning. I would have expected a little more effort to find a car or really help me at all. Thanks for nothing.

Jonathan Echevers

Do not rent with these shady people. They tried to charge me for damage to the car that was already present. The lady who helped me even took a picture of the scratch before I took the car! And then conveniently forgot to include it in the rental agreement. The damage recovery unit claimed that the "rental agreement reflected no damage documented." Update: they took care of it after much headache and back and forth. Leaving my 2-star review, as this should've never happened. And I will never rent with these people again.

Danyelle

Arriving rose helped us pick out a car they didn’t have the type we rented but the car we got worked just fine. The windows didn’t work properly we emailed the location twice since they don’t have a phone to notify them but no one responded. We expressed our concern when we returned the car and James was more than helpful. He was very apologetic about the lack of communication and corrected the problem right away. He made us feel heard. Would highly recommend this location the process was quick and easy!