Address: 4235 University Dr, Prosper, TX 75078, USA
Phone: +19723479132
Sunday: 10AM–10PM
Monday: 10AM–10PM
Tuesday: 10AM–10PM
Wednesday: 10AM–10PM
Thursday: 10AM–10PM
Friday: 10AM–11PM
Saturday: 10AM–11PM
Jennifer Lyles
I just ordered an 3 piece tender meal, w cajun rice and side of Cajun gravy. There was literally 2 bites of Cajun rice. It looked liked someone had already eaten out the container. There was also no biscuit in the order. I literally spent 17 dollars on this. Seriously. And trying to call them or complain is dang near impossible. So disappointing because I love Popeyes. But I truly got jipped tonight
Rachael Pawlowski
In the last year all my experiences seemed to not be good ones at this location. I hesitated to leave a review, seeing all the bad ones already voicing the same concerns I had, in the hopes of being able to write a good review one day. My last two visits here have been GREAT. There were people there during business hours, they pleasantly took our order, and a gentleman even brought us our food when we ate inside. Maybe there were some adjustments made to employees that made a world of a difference. Oh, and the food is always amazing, hence why I always went back!!
Angela Jones
Service is absolutely horrible. Waiting in the drive thru line FOREVER had to repeat myself to the person taking my order multiple times because she kept getting it wrong. When I got my food the cashier was extremely unprofessional and gave me the wrong food. Didn’t realize until I drove off so I turned back. Couldn’t go inside at 8pm because the lobby was closed. Here we go again waiting in a long drive through line. MANAGEMENT REALLY NEEDS TO GET IT TOGETHER.
Matt
Went for lunch today. Menu price for drive thru was lower than what they charged. Cashier refused to adjust price to match price as reflected on menu, claiming she has a bunch of new menu boards she hasn't put out yet... So? I cancelled my order. I refuse to do business with unethical franchises.
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Yes
I buy food there and never had a problem. I'm sure it was an honest mistake
This is the worse Popeyes i have experienced in 20 different states!
Duskin is correct. This is the worst Popeyes ever (or at least I'm assuming it is. It's not like I'm traveling to every Popeyes in the world and rating them to find out). But Based off my own experience there I'd say it would have to be hard to top this location for the title of Worst Popeyes.
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