Address: 4480 W University Dr, Prosper, TX 75078, USA
Phone: +14692961046
Sunday: 7AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–10PM
Saturday: 7AM–10PM
Sri B.
Hardly anything to complain about. Awesome people, great quality food, very many items to select from. Enjoyed the Margarita Pizza and the two vegetarian soups. Loved them.
Destany Masumbuko
Never in my life have I ever experienced such horrible customer service. I sat in the drive thru for 45 minutes (couldn’t get out) to Keke at the register telling me to move my car up because my food had 1 minute left. I told her I can wait one minute, after she rudely raised her voice to move my car forward, I did. Within 2 minutes the store manager Haddy started screaming at the top of her lungs hanging half way out the drive thru window to move my car immediately and asked what was I doing. She proceed to come running out the front door demanding my car be moved immediately, stood in front of a parking spot, stomped her feet and screamed to park here until the food was ready. Needless to say I walked in, asked for a refund and will NEVER return to a Panera again. Corporate management needs to come to this location to speak to their staff on customer service. Short handed or not, you should NEVER scream at a customer. Absolutely disgusted with their service.
Josh Boudreaux
My daughter and I ordered at 8:44pm, got the food around 8:53, and at 8:55 an employee came to our table to tell us they were closing in 5 minutes. Sheesh! They shouldn't have allowed us to order dine in, if they were gonna kick us out. I didn't even realize they closed that early on a Saturday night. My sandwich tasted good, but it looked nothing like the picture on their menu... Mostly bread.
Nathan Lemons
Randomly closes and opens at different times. Inconsistent drive through options. 45 minute lead time for order a heads. Missing food from orders. The most unreliable Panera. We’ve gone several times when they say they are open online just to pull up to a sign that says they closed early.
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Not sure of the Issues as I went to McDonald's next door.
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