Silicon Valley Animal Control Authority

Category: Animal control service

Address: 3370 Thomas Rd, Santa Clara, CA 95054, USA

Phone: +14087640344

Opening hours

Sunday: 8AM–5PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Christopher Carter

Aug 11, 2022

Great people, doing great work to make sure animals find good homes.

H H

Jul 25, 2022

Clean and neat but there was a lot of open stalls , 8 wished they take in more animals and give them a chance to be seen and stand a chance to be adopted. The staff was decently friendly in helping, the doggo pens were dirty with poop a d water bowls looked empty, hopefully the staff and volunteers do more often shift to check in and clean up and replace them, there were volunteers there but they were all just playing with the cats....

Scott Cutler

Nov 9, 2021

I just picked up my new kitten from their facility. Helpful staff, well taken care of animals, and generally a nice place. Make an appointment in advance due to COVID. Recommended!

Chuck Cali

Jun 5, 2018

This is a wonderful place to adopt a pet. The staff is amazing and very helpful and professional. We got our two cats there a year and a half ago. Please check it out soon..kittens available!

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Questions & Answers

SVACA, would you consider adding a "recently adopted" tab to your website so we can see all the lucky littles who got new families?

Jessicah Jones | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hi Jessicah, we do post recent adoption pics on social media on a regular basis!

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I’m 12 years old I was wondering if I could help volunteer? My dog recently passed away. I love hanging with animals especially dogs! So are there any possibility's ?

Chloe Jackman | Aug 22, 2019
A Google User | Aug 22, 2019

Hi Katie, You have to be 13 to volunteer at SVACA with a parent or guardian. However, we have a program called Kiddies 2 Kitties, in partnership with Palo Alto Humane Society, where you can come to the shelter the first and third Wednesday of the month from 3:30 - 5:00 p.m. and read to the kittens. More can be found here: http://svaca.com/home/showdocument?id=15532

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Are you allowed to just go there to see the animals?

Katie Zhao | Aug 22, 2018
Lavell Hopkins | Aug 22, 2018

Yes you can between business hours

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I've found a feral cat in our office parking lot. Do you provide shelter for such cats ?

Naresh Akkala | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Naresh, SVACA covers the cities of Campbell, Monte Sereno, Mountain View and Santa Clara. If you found the cat in one of these cities, please call our office at 408-764-0344 and they can advise you.

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What to do about a wolf on the Stanford campus? Close to the foothills? It was sleeping today in my back yard on Mears Court. The Stanford sheriffs came and shooed it away. I didn't want that. But they wanted to make my back yard less inviting.

Marcia Ruotolo | Aug 22, 2018
Karen A | Aug 22, 2018

It was probably a coyote, not a wolf. You can call Animal Control in Palo Alto.

I have a 8 week kitten and ever since I got her she sneezing all the time

Kim Stojkovic | Aug 22, 2018
Lavell Hopkins | Aug 22, 2018

Maybe she is allergic to something in the house. Try asking a vet near you

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What's the phone number? ???

tina wong | Aug 22, 2018
Emilia Marjakangas (Em) | Aug 22, 2018

Check the website

Hello! This question has already been asked in 2018 however, I wanted to still ask if this is a “no kill” shelter. I know a lot has changed since COVID, wondering fb if policies have been changed here too. Thank you 😃

Yamille Jimenez | Jul 31, 2022
Silicon Valley Animal Control Authority | Jul 31, 2022

Hello Yamille, In 2021, SVACA achieved a 98% overall live release rate and saved all healthy and treatable animals. 99% of dogs, 98% of cats, and 100% of 'other' animals were saved. These figures meet how "no kill" shelters are often measured; all healthy and treatable animals or at least 90% saved. So yes, SVACA far exceeds the minimum save rate to qualify as a "no kill" facility.

Hi I have a cat she it's pregnant any vary can adopt we can't have no more in my apartment o you acept in the shelter

Ramon Godoy | Jul 22, 2022
Silicon Valley Animal Control Authority | Jul 22, 2022

Hello Ramon, If you live in Campbell, Monte Sereno, Mountain View or Santa Clara you can contact us to discuss surrendering your cat. You can also learn more about the process here: https://www.svaca.com/services/animal-surrender

Hi, I was informed that animal shelters often in need of old bed sheets/ towels. Would you be interested in a small batch that I’m planning to recycle?

Aditi Ranadive | Jul 22, 2022
Silicon Valley Animal Control Authority | Jul 22, 2022

Hi Aditi, Thank you for thinking of SVACA! We can always use towels as long as they aren't frayed or torn. We don't use bed sheets. You can drop off donations at 3370 Thomas Road during business hours of 8 a.m. to 5 p.m. daily. Thanks!

Do you have pets to adopt free

Bernadette Gomez | Jun 22, 2022
Silicon Valley Animal Control Authority | Jul 22, 2022

Hello Bernadette, Thank you for asking-- while we don't currently have any free pets to adopt, we are running our Slam Dunk adoption special and the adoption fee for select animals is $30. That includes their spay/neuter, vaccinations, flea and worming meds and a microchip. Please check out https://www.svaca.com/adoptions for available animals!

when folks come in to claim their lost animal, are they required to pay a fee?

Carol Chapman | Feb 22, 2022
Silicon Valley Animal Control Authority | Feb 22, 2022

Hello Carol, Please see our website for information on lost animals including any fees. https://www.svaca.com/services/lost-and-foundsv

Is only the first examination free?

Dmitry Kravtsov | Jan 23, 2022
Silicon Valley Animal Control Authority | Jan 23, 2022

Hello Dima, When you adopt an animal from SVACA, you will want to establish a relationship with a veterinarian for both wellness visits and when they are ill. Many of the veterinarians in the community offer free first exams to adopters. After the first exam, you can expect to pay for any subsequent services. SVACA does not operate a full-service veterinary clinic.

There is a super friendly cat among a colony of three at my work. Should I try to trap him?

Reba Lioness | Aug 21, 2021
Silicon Valley Animal Control Authority | Aug 21, 2021

Hi Reba, What city is the colony in? We serve the cities of Campbell, Monte Sereno, Mountain View and Santa Clara.

If I have a older cat that I can't take care of what do I need to surrender her? The faster the better time is a factor please help me

Capt. Spaulding | Aug 21, 2021
bonnie silva | Aug 21, 2021

Where are you located at? You need to take the cat to your nearest animal shelter, They will help you.

First timer here. I can't own pets where I stay but I would love to volunteer. What do I need to know before going?

Duncan Construction (ViralPranks) | Aug 21, 2021
Silicon Valley Animal Control Authority | Aug 21, 2021

Hi Duncan, SVACA has a great volunteer program, however, it is currently suspended due to COVID-19. Check out SVACA.com frequently for updates!

Can I surrendered a puppy there??

Florence Bolden | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hello Florence, It depends on what your city of residence is. SVACA serves Campbell, Monte Sereno, Mountain View and Santa Clara. Please refer to our website for more information! https://www.svaca.com/services/animal-surrender

Do you have cats

zahra hani | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hi Zahra, please refer to our website for available animals. It changes frequently! www.svaca.com/adoptions.

Are they taking in any animals right now???

Emily Flores | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hi Emily, We're open for surrender of all stray animals from the cities of Campbell, Mountain View, Monte Sereno and Santa Clara during our regular business hours. https://www.svaca.com/about-us/hours-and-location

How do i adopt a dog there ?

alex bondor | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hello Alex, You can view adoptable dogs on our website or come to our Animal Care Center to meet them! https://www.svaca.com/adoptions

Can you drop off stray cats?

Denis Crockett | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hi Denis, It would depend on where the cat was found. SVACA offers animal services for the cities of Campbell, Monte Sereno, Mountain View and Santa Clara. If the cat is in another city, you would need to look up the agency that services that city. Hope that helps! If the cat was found in one of our cities, you may bring it to SVACA, check our website (SVACA.com) or call us for more detailed information.

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How much does it cost to adopt an animal

Sophia Gonzales | Aug 21, 2020
Sacha Chen-Schaab | Aug 21, 2020

Sophia, it's totally worth the fee because it covers lots more than just the adoption itself. From their website: Fees cover the spay or neuter of the animal, initial appropriate vaccinations, a professional health examination and behavior evaluation, microchip, temporary ID tag, and a free examination at a participating local veterinary clinic. SVACA member city residents also receive a license for their new companion. All fees are retained by SVACA and used to offset the cost of our operations; simply said, fees directly help the animals.

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how much do I pay for a kitty I am low income and my cat just died

Jeff Whistler | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hello Jeff, We're sorry to hear that your cat recently passed away. Our regular adoption fee for an adult cat (6 months or older) is $100, and a kitten (under 6 months) is $150. The adoption fee includes spay/neuter surgery, vaccinations, microchips and more. Please check out our website for more information and to see animals available for adoption. http://svaca.com/adoptions

I have a XL pet crate for donation. Can I drop it at the Shelter?

Deah Harish | Aug 21, 2020
Silicon Valley Animal Control Authority | Aug 21, 2020

Hi Deah, yes, we can take the donation of a crate. You can drop it during our business hours. http://svaca.com/about-us/hours-and-location

Hello! Do you accept opened bags of dry dog food? We have 2 bags of dry Rena Diet: Royal Canin and Blue Buffalo, almost full

Regina | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hi Regina, thanks for thinking of SVACA for a donation of dog food. Unfortunately, we don't accept opened bags.

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Is this a no kill shelter??

Chloe Jackman | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Chloe, In 2018, 95% of the animals received at our cageless Animal Care Center were saved. The definition of a no-kill shelter is one that saves all healthy, treatable and rehabilitatable animals. Shelters with a save rate of 90% or higher are typically rated as no-kill. SVACA does have a no-kill status.

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I read that cats over 3 years old are free. Is this true? We are a low income family. I cant afford $100 but looking for a therapy animal for my 11 year old daughter with depression and anxiety

Chelsea Hobbs | Aug 22, 2019
Lori Barbara | Aug 22, 2019

Not as a general policy, however, watch for promotions where they reduce the cost of their adoption fees. The website will offer that information.

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How much dose a adopted pet cost?

Chill Playz | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello! Please check out our adoption page at http://svaca.com/adoptions. We also currently have many select animals available for our Summer Kickoff special at 50% off their regular adoption fees!

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do you guys come and pick up stray cat in our backyard?

Amy Gr | Aug 22, 2019
sweetp moore | Aug 22, 2019

Yes they will.

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Can you volunteer to walk dogs?

Thomas Davies | Aug 22, 2019
Nate Roybal | Aug 22, 2019

No, they do not take dogs out of the enclosure area for liability reasons as far as I know. You can however volunteer to play with them on location and help socialize them for adoption. It is something I do and it is quite rewarding

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Hi, just had a question to ask. Would you guys please add an area on the website for recently adopted animals? I think that would be a good idea.

Chloe Jackman | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Katie, We post all adopted animals on our Facebook page. You can follow us at https://www.facebook.com/SVACAPETS/ to see adopted animals!

Can you guys have a volunteer opportunity for kids 12 and up?? Or have more opportunities for younger kids that do not fit the 13 and up selection.

Chloe Jackman | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

We have a program called Kiddies 2 Kitties, in partnership with Palo Alto Humane Society. The program is held on the first and third Wednesday of each month from 3:30 - 5:00 p.m. Kids can bring a book and read to the animals!

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I missed 2 dogs a wusky and a chihuahua in sunnyvale

Elia Sandoval | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Elia, please contact Sunnyvale Animal Control at 408-730-7178. While SVACA does not serve the City of Sunnyvale, it is important to check all the area animal shelters when looking for your lost dogs. More information here: http://svaca.com/services/lost-and-found

Do i have to pay if i want to surrender my dog?

Jesusname71 | Aug 22, 2019
Gary Catalano | Aug 22, 2019

No

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Can I do community service for my high school requirements here?

Rogelio Comino | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Rogelio, yes you can. You would need to attend a volunteer orientation and if you are under the age of 18, you must attend and volunteer with a parent or guardian. Please see our Volunteer page on the website for more information: http://svaca.com/how-to-help/volunteers.

Hello, I need to get license and registration for my dog, I have up to date records of his rabies, chip, neutered. How can I obtain the information I need for him. Thank you Respectfully Deborah Evans

Deborah Evans | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Deborah, If you live in Campbell, Monte Sereno, Mountain View or Santa Clara, please call our office at 408-764-0344 and they can help you or refer to our website: http://svaca.com/services/animal-licensing if you prefer to license online.

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My dog has a license good for three years. Recently, my kids gave the dog a bath and lost her name tag and the license tag. How do I replace the tag? Do I even need to replace it? She's "chipped" so she's identifiable but I want to be legal too.

Howard Blitz | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Howard, Please give our office a call at 408-764-0344 and they should be able to help you.

I have a friend who has 7 tiels, 4 lovebirds and 1 conure but since she lost her home she is not able to care for them in the way she did before. Will your facility take them if she decides to surrender her feathered babies. Thank you.

Griselda Castrillo | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Griselda, If your friend lives in one of the cities we serve (Campbell, Monte Sereno, Mountain View or Santa Clara), please have her call our office for more information. 408-764-0344.

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What do I do about a raccoon that is tearing up my yard.... I have a small dog i am afraid to let out.

Eleanor Legnon | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Eleanor, There are several deterrents that can be used. You can find more information on the Wildlife Center of Silicon Valley's website, http://wcsv.org/education/species/raccoons/#Coexist. SVACA does NOT trap or relocate wildlife.

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How to be a volunteer? I am an international student if I don’t have SSN can I volunteer?

YenTzu Chen | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hello Yen, You can volunteer for SVACA. You'll need to attend an orientation. We hold those once a month. Please see our website for more information and to sign up for eNotify. http://svaca.com/how-to-help/volunteers

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Do they take rabbits ;(

E Olv | Aug 22, 2019
Mike S | Aug 22, 2019

Yes

My mother is 80 and is now unable to care of her cat Grace. She is 11 years old. She is a white hair light color siamese. She is 8 pounds. She was fixed years ago. And has been a indoor cat forever. Needs a home. talks to you when she's hungry

Denelle Volk | Aug 22, 2019
Silicon Valley Animal Control Authority | Aug 22, 2019

Hi Denelle, We're sorry to hear your Mother can no longer care for her cat. If you are a resident of Campbell, Mountain View, Monte Sereno or Santa Clara, please call the shelter at 308-764-0344 during our business hours and our staff can further advise.

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Is this a no kill shelter?

Philippe Huibonhoa | Aug 22, 2019
Mike S | Aug 22, 2019

Yes

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Do you take opened prescription pet medications? (Partially used)

M W | Aug 22, 2018
Gary Catalano | Aug 22, 2018

No

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Do you take donations of clean used towels and rags?

A Google User | Aug 22, 2018
Silicon Valley Animal Control Authority | Aug 22, 2018

Yes, SVACA takes clean towels that are in good condition (not frayed). No rags, please! Thanks!

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Do you have any declawed pets for adoption. Looking for a cat that has been declawed and needs a good home .

Marj McClanahan | Aug 22, 2018
REGINA CORBISIERO REICHE | Jul 24, 2022

To declaw a cat is wrong and I think against the law. It's a Inhumane thing to do. To leave a kitty defenseless is wrong. People who want to declaw should not have a cat. There is other ways to stop a cat from clawing furniture. For one a spray bottle with water. That's always worked for me and I've had lots of cats .

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Do you have trap, neuter, release programs that provides trap, neuter, spay feral cats? And do you accept feral kittens to the shelter if we can trap them?

Bustamam Harun | Aug 22, 2018
Gary Catalano | Aug 22, 2018

Yes

We have to give up our 13 year old Tortie due to a move across country. Do you accept cats? We would pay her adoption fee for someone up front and have all her medical records.

Carolyn Marelich | Aug 22, 2018
Silicon Valley Animal Control Authority | Aug 22, 2018

Hello Carolyn, Please call our office at 408-764-0344 for more information.

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How old do u have to be to work there

Juju Maldonado | Aug 22, 2018
Chuck Cali | Aug 22, 2018

I think 18 but call them, I'm only a volunteer as well.

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How much would a dog cost

Aliyah | Aug 22, 2018
Marina Prostakova | Aug 22, 2018

Please, rephrase your question. Are you asking about adoption fee or reclaiming fee? Or about licensing? Or about spay-neuter? Or vaccination? Dogs, cats and small animals are not for sale, they are for adoption, adoption fee covers certain things, but you, as a potential adopter should be ready and committed to have dome funds put aside for regular vet visits, good food and so on.

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What is the Requirements for the pet adoption

Yilda Medina Alvarado | Aug 22, 2018
Karen A | Aug 22, 2018

Super easy. Just a form. I got my lovely kitten there. I love this place.

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Do you have guinea pigs?

Grace 菲 Yang | Aug 22, 2018
Elise Scher | Aug 22, 2018

I do not know if they have guinea pigs. Call them and ask them.

Do you have any pugs avable

Main Man G | Aug 22, 2018
Aliyah | Aug 22, 2018

Also you can call the place

Need a dead racoonto be picked up have tried to call people but no one wants to deal with it, its been there since sunday

Jennie Histo | Aug 22, 2018
Aliyah | Aug 22, 2018

You should call the animal control

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