Manila Forwarder Balikbayan Box Shipping to Philippines

Mae Mae

Worst experience. Being delay due to the government is one thing. But delay due to Manila Forwarders not paying their fee in customs is another story. My boxes has been in customs 5 months now. I had someone checked what really happened and the customs in Manila already marked their container as abandoned because 5 months in customs and Manila Forwarders not paying their fees. Horrible. I put a lot of love and $$$ on what’s inside my boxes. And this is not misinformation as it was confirmed by your staff in Valenzuela. So stop lying to people.

Bobby Smith

I was impressed with this company as they got my packages delivered to Makati even during this pandemic. It was not as fast as before when it used to only take a month but still thankful that my packages were delivered a few days shy. For the price of $75 for the humongous box, you cannot go wrong. They delivered the shipping box when I requested it on line and even picked it up at my home when I scheduled it on their website. Their website is impressive as I was able to make my shipping form, packaging label, and even pay for the shipping on line. I just left my packages in a secured area at home that I informed them of and I did not even have to go out of my home to meet them when they picked it up. My relatives told me how courteous and mindful are the Philippine delivery staff when it comes to their safety. I also used their air cargo for my urgent shipping needs and they are astonishing fast for the price they charge. It got there in one week's time! Great Philippine attitude. Highly recommended.

Ed Tan

GO ELSEWHERE! My experience has been horrible. The package has been at the local warehouse for over 30 days and still has not been delivered. Tried contacting local warehouse to no avail. If you want your family to be disappointed, these guys are perfect!

Pogi Navotas

I am glad that I used Manila Forwarder in my balikbayan box shipment to my relatives in Makati. I have been using this company since 2001 and I have been relatively satisfied with their service. I have had some minor delays on my packages sometime in 2015 but I learned that it was caused by the US Homeland Security inspections that plagued the balikbayan box shipping industry after the 9/11 incident. I learned that the company had a change of management sometime in 2013 to 2017. Now when I just sent my balikbayan box, I learned that it is now back under the original management and it looks like they are back in providing great services again. Of course, I am not expecting a lot for the price they are charging. Imagine that I used to send packages to Makati for around $300 and now I only pay about a quarter of it. I also understand the US Homeland inspection is for benefit. Not to mention of course the perineal traffic in the Philippines. I guess, I just have to adjust and send my balikbayan boxes earlier compared before. What is important is that they get delivered and intact. I told them that I am used to Manila Forwarder getting my balikbayan box package delivered in about a month. The Manila Forwarder customer service was honest and straight forward that balikbayan box shipment is subject to various factors that can delay the shipment time, like inspections, weather, flooding, traffic, among others. They also explained to me that I have the option to use their one-week service via airplane. Of course, it would cost a little bit but they guarantee a real fast delivery service. It makes sense that I get what I pay for. So I repacked my balikbayan box and used their one week service for the items that I need to have it there asap and sent the non-urgent items thru their regular balikbayan box service. They were true to their words and my relatives received their urgent package in one week's time and the non-urgent items in a little over a month. I give Manila Forwarder a 5 star. Thanks, guys!