Flow Volkswagen of Winston-Salem

Category: Volkswagen dealer

Address: 425E Silas Creek Pkwy, Winston-Salem, NC 27127, USA

Phone: +13367233524

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Luis Rangel

Apr 25, 2022

Of all the places I’ve ever taken my VW for service over the years, Flow VW of Winston-Salem has been the best, by far. Becky at the service desk was very helpful, communicative, and kept me in the loop via text messages and phone calls. Jacob, the technician, sent me a video with the things they suggested fixing and showed me exactly what was going on - this was super helpful. I was able to use a loaner while the part I needed came in, and overall, I am highly satisfied with the service here. Thank you!

Rhev Falcon

Apr 5, 2022

Brought my vehicle here to get some warranty done. Service department is excellent. Even though I didn't buy the car from this place they took good care of me. If you're in the market for new VW with reliable service center this is the place.

Commander Pine

Mar 25, 2022

The dealer (Jody Luman) did everything she could to try to meet my budget. She treated me with kindness and respect and wasn't pushy when I made a decision. I highly recommend this dealership and specifically Jody if you are looking for a Volkswagen.

Erin Paige

Sep 8, 2021

I worked with Edwin Lara at Flow VW recently when I bought my Atlas. He was wonderful - very helpful, courteous, professional, knowledgeable, prompt, and his follow-up and follow-through were exceptional. I am so grateful he was the one I encountered that day when I walked into Flow VW. He treats his customers as he would want to be treated and works incredibly hard to meet their every need and want. I can honestly say that this was the best service I have ever received when purchasing a car. I usually dread car dealerships, but this was definitely an exception. I could not have asked for better service than what I received from Edwin. If you are shopping at Flow VW, I highly recommend working with Edwin! I am loving my new Atlas Cross Sport too!

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Questions & Answers

Do you have a waiting area with WiFi?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

Yes we do! Make yourself at home and enjoy our complimentary snacks and drinks as well.

How do I schedule a service appointment?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

Simply visit our website service tab and fill out a service request with our online service scheduler. Then, we’ll see you soon!

Can I send in a credit application before visiting?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

Yes we offer an online credit application inside our website. Simply see the “finance” tab and we can work on getting you pre-approved to save some time in the showroom.

Are used cars covered by the factory warranty?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

In many cases, there is remaining factory warranty balances on our pre-owned inventory. Ask us or see our dealership for a specific answer based on a vehicle in-stock. We have access to the “In Service” date that kicks off a warranty timeline and can also give you great detail on additional coverages that we offer and back.

What is the difference between used and Certified Pre-Owned?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

Certified Pre-Owned vehicles are vehicles that the Manufacturer backs with a built in warranty and standardized process for repairs that only that dealership can offer. See our Certified Pre-Owned page to get a full list of benefits.

Do you deal with out of state buyers?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

Yes! Much of our business is from great distances due to great pricing and inventory and we are very good at distance deals, helping customers with shipping etc.

Do I need to make an appointment for a test drive?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

We welcome walk in business, however, setting an appointment is always recommended so that you have a dedicated staff member to help you out and speed up your wait times with the vehicle prepared for viewing and driving.

Can I trade in a vehicle if I still owe money on it?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

Yes you can. We can simply cut you a check for the difference or apply any negative balance to the next vehicle in most cases. Lastly, if you owe more than the purchase price we offer, but do not want to make a purchase, you can place that amount down owed in addition and walk away without a car purchase.

What will you take in on trade?

Flow Volkswagen of Winston-Salem | Dec 23, 2021
Flow Volkswagen of Winston-Salem | Dec 23, 2021

We can appraise and purchase any vehicle in almost any working condition. Visit our store and ask for a free appraisal!

My 2009 Volkswagen 2009 Tiguan has a oil leak and my antifreeze is leaking and my coil pack light is on I put a new water pump on and the antifreeze is still leaking how much would this cost me to fix and my air condioner has a leak

Larry Felty | Aug 21, 2018
Gary Thornton | Aug 21, 2018

Hey Larry. Feel free to come by and let the guys in service give you an estimate. While you're there, please feel free to ask for me if you would be interested in taking a look at the new Tiguan or any of our other vehicles. Thank you and im sorry you are having trouble with your 2009 Tiguan.

My catalytic converter light came on. Can I safely continue my drive to Asheville or should I stop now.I have a 2011 Volkswagen golf.

jane baker | Aug 21, 2018
Adelfo Rodriguez | Aug 21, 2019

My jetta got stuck on the lever and I can't unblock it like I can.

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